We were booked into the Viale Cataratas by our travel agent. The rooms were listed as "deluxe" accommodations. We had two rooms, one for my husband and me, and one for our son & daughter. Both rooms were on the first floor right off the lobby. Our room faced the parking lot so we couldn't really open the curtains or windows. The other room had a view of the dumpsters in the back of the hotel. The decor in the rooms is less "sleek contemporary" and more "dorm room". The worst part was that the showers in both of our rooms had mold growing and our shower was infested with ants. We asked three times to have the showers cleaned but our requests were completely ignored. They didn't even pretend to make an attempt to clean the showers. These rooms were certainly not deluxe and the service was very lacking. The food and service at the restaurant were not at all good. Our lunch took over 45 minutes to be delivered-one meal every 10 minutes or so-the bread on one sandwich was completely stale, another sandwich was completely the wrong item and the shrimp never arrived. On the other hand, the lobby and pool areas are quite nice.
- Official Description (provided by the hotel):
- The Viale Cataratas has a structure of rooms that makes your eyes sparkle. There are 151 luxury apartments, all equipped with TV LCD 26 inches, digital air conditioner, wireless internet, individual safe-deposit box, and a clean decor throughout the hotel. There is no doubt when it is to visit the natural paradise that is Foz do Iguacu, no doubt either about the best option to stay at the Viale Cataratas Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Viale Cataratas Hotel Foz Do Iguacu, Brazil - Parana