This is a really nice hostel. Unfortunately the dorm right next to the reception has bed bugs. When i told a member of staff they asked me to change beds but they were also in that bed and there was quite a few of them. I spent the night on the sofa in reception and no compensation or apology was offered the following morning. Disappointing as the hostel was very nice and some of the staff were really helpful (they even made us popcorn for the football). But when it came to this matter they weren't helpful at all. They didn't go and check or strip the beds until my partner made a point of telling them in front of other guests. I hope they deal with this matter properly and quickly as it ruined what could have been a lovely stay.
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- Also Known As:
- Klein Hostel Foz Do Iguacu, Brazil - Parana