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“Got screwed out of our seats when another customer bribed them”

Helisul Taxi Aereo Voos Panoramicos
Ranked #4 of 40 Tours in Foz do Iguacu
Certificate of Excellence
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Attraction details
Owner description: Daily 9am-5.30pm
Reviewed 4 May 2014

We were extremely unhappy with our experience. When buying the tickets we were told by the man at the counter who spoke English that we could avoid a middle seat if we were the first couple in line. When we got into the waiting area we noticed we were going to just miss the next flight, making us first in line. We were excited. Right before we were to board, a woman behind us went back to the counter, the man came around and whispered something to the guy loading us, who in turn whispered something to his helpers. Low and behold when my husband tried to get into the front seat, they told him he couldn't for balance reasons. This was an obvious lie given the arrangement of people on the flight before us. I ended up taking a middle seat so he could have the window (it was his birthday present), and the two women behind us got the front and a window seat. Upon landing, when we complained, the guy at the counter pretended he couldn't speak English.

It is VERY difficult to see much from the middle back seat. You can't see forward and you can only sort of see around the people next to you. Having read other reviews I didn't think it would be so bad. Even had everything been above board, I wouldn't recommend paying so much if there is any chance you end up there. Had we gotten the bad seat fair and square I would have just been disappointed. Given how it happened, I am upset.

This was also the last place we used our credit card before it was fraudulently used to buy over $11,000 worth of goods in Brazil.

27  Thank ceceontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 - 149 of 795 reviews

Reviewed 6 April 2014

After seeing both sides and doing the boat ride, it seemed just appropriate to also do the helicopter tour to get the full experience. It is very expensive and the ride is fairly short, but it was still enjoyable. The people working there are quite friendly and helped us get a private transport back to Argentina when we missed our bus. Seating is dependent on who signs up the same time as you and which helicopter you get (4 vs 7 seater). There was a bit of queue to wait, but since the rides are so short, the wait is not long.

2  Thank travelstarling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

Just don't miss it. Wonderful views from all sides utterly thrilling unforgettable ten minutes flying over the falls. The queues looked long but we waited only 15 minutes for our tour over the falls

Thank Lynn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

People change quickly and the helicopter took off with us as if we were in some action movie (rougher than the flights I took in US :). But it was fun and didn´t feel unsafe. Flight was short, would love it, if we could get lower to the waterfalls, but it still was enjoyable and worth it.

You don´t need a reservation, just come, pay (about 120 USD, 288 R) and wait. The helipot is 5 minutes walk next to the Brazilian entrance to Iguazu. They have 7 and 4 people helicopters, we had the 4pax one and I felt the only really good seat was the one front one. Windows were limited, everyone had a view, but not such a good one as from those all glass modern helicopters.

2  Thank iliveinmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

We loved this ride!! Even our short 10 minute ride to the falls and back provided enough time to take great pictures, get a clear understanding of the geography, and enjoy the contrasts between the peaceful, calm river and the falls. We even got a flyover our hotel. We are so glad we did it, and we love the DVD. IT captures everything, and we've been showing it to friends and family
so they can also enjoy the incredible sight.

Thank bobbi649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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