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“The only good thing is the location”

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San Martin Resort & Spa
Ranked #29 of 79 Hotels in Foz do Iguacu
Reviewed 25 March 2014

Poor service - staff very disinterested. Poor breakfast - limited choice, poor quality. Dinner either buffet or very average a la carte, so better to go out but other restaurants are a good taxi ride away. Rooms adequate. The location is great - walking distance to the Brazilian side of the Iguacu Falls - but otherwise I wouldn't recommend it.

  • Stayed: March 2014, travelled as a couple
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1  Thank Maggie-on-the-coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 12 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

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Reviewed 22 March 2014

A convenient and pleasant hotel close enough to be able to walk to the Falls on the Brazilian side. We only stayed 2 nights and ate in the restaurant both nights as the town was quite a distance away and we already had had a full day. We chose the buffet both nights which was varied if a little pricey. Breakfast very good choice and lovely. Helpful reception staff and we were let into our room early as it was ready.

  • Stayed: February 2014, travelled as a couple
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Thank Sue_in_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 12 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014 via mobile

Huge resort hotel with no charm. A lot of noise and bad smell in the corridor. The pool is ok...
Be careful: hotel has a deal with 3 restaurant for which they offer you transport. The 3 of them are either not good or ver expensive and with no interest. Avoid them.

Stayed: March 2014, travelled as a couple
Thank Natdaim312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 12 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

Though I did not have much time to explore the resort as I stayed only for a night, I had a decent staying experience. It is a bit old but then it does not claim to be a swanky five star property either. The food was OK and the staff could speak in English properly. Had I expired around the resort probably I would have written a better review.

Stayed: April 2013, travelled on business
Thank VaibhavIndore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 12 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

We stayed for 4 nights and 3 days at this hotel. It was very good indeed despite one little problem we had. The hotel offers a free check-in transfer from the airport although the van wasn't there when we arrived but they reagended a check-out transfer for free.
Positive points: near the airport, the access to Argentina and the Iguaçu Falls park, a walking distance from the last one. The rooms where rather new and they had a very good bathroom. The avarage food price in the hotel is quite ok and the breakfast is good, but it could have a few more options. The staff where very polite.
Negative points: the wi-fi conection was a bit slow, the beds, despite confortable it could be a bit longer, my feet where outside of the bed and I am not even tall.

  • Stayed: March 2014, travelled with family
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1  Thank Luca_Rodrigues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 12 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

It is well situated but no english speeking staff, they have strange organisation for consumption - they give us one piece of paper with number / for 2 persons/, only with this paper you can order drink and food, and if we are separate we can't order! After the waiter don't give us the bill. The food in restaurant bad quality and no variaty, the breakfast also.

They have huge park but not quite place, all day we was listnening loud disco with abruptly interruptions for repair of Speakers.

To get the room we pass through a maze of corridors and no ventilation, you feel that you are lost and you can choke given that outside is over 40 degrees. Rooms are very small - like the rooms in London hotels. We have again only 1 key for the room - again we must be all the time together.
At the end when we check out they put some more drinks in the bill and when I ask for invoice they give me just piece of paper with number and price of drinks. They don't have invoice it first time they hear for thе existing of this document.

I ask for claims book but again no body knows. This hotel definitely ruin our good experiences of waterfall and all the good emotions that we had until this. We was very disappointing. This hotel in Europe can not exist, would pay so many complaints that it broke! But they don't care - they have enough tourist because of good location.

Room Tip: No good rooms! Don't choose this hotel. They have enormous natural park but they make rooms in s...
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  • Stayed: February 2014, travelled with friends
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1  Thank YulianaBulgaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 15 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

We simply loved it. The resort fulfilled our expectations of a few days in the middle of the rainforest to the utmost as we had all the comfort expected.
The hotel resort is about 2km away from the airport (with no plane noise ) and only 300m away from the entrance of the Iguacu National Park. Another attraction is the bird park next door which we found added to the rainforest feeling when heering the birds on the hotel premises.
If visiting the city a public bus stops across the street (you will no where to get off)
Concerning the hotel resort: It is fabulous! Large enough to get lost (kidding!) on the trail throught the forest on the premises, soccer / sportsfields, a wonderful and relaxing swimming pool area, ponds etc. The rooms are adequate, the food is great. We did not think the staff was more unpleasant than elsewhere in Brasil as mentioned in some reviews .

Room Tip: Rooms on the west (bird park side) can be a bit noisy if you don't like bird sounds... A/C only...
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  • Stayed: December 2013, travelled as a couple
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Thank trailbuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leandro C, Sales Manager at San Martin Resort & Spa, responded to this reviewResponded 15 May 2017

The San Martin Resort & Spa appreciate your comments. The same without doubts will help us improve and enhance our services and service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Martin Resort & Spa

Address: Rodovia das Cataratas, Km 21 | Parque Nacional Do Iguacu, Foz do Iguacu, State of Parana 85853-000, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Foz do Iguacu
#6 Spa Hotel in Foz do Iguacu
#8 Luxury Hotel in Foz do Iguacu
Price Range: £66 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Martin Resort & Spa 4*
Number of rooms: 134
Official Description (provided by the hotel):
San Martin Hotel and Resort is located just for 400 meters from the main entrance of the National Park, 03 kilometers from Foz do Iguaçu Airport, and 10 kilometers from the downtown. The resort has 135 rooms, divided in 3 categories. The simple one is the standard, the superior is a medium comfort, and superior class the deluxe one, and junior suites. All the rooms have TV, air con, minibar, telephone, wi-fi free of charge, trail inside of the wood for walking, and a beautiful and wonderful pool. ... more   less 
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Also Known As:
San Martin Hotel Foz Do Iguacu
San Martin Hotel And Resort
San Martin Resort & Spa Foz Do Iguacu, Brazil - Parana

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