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“Good place to stay to visit the falls” 4 of 5 bubbles
Review of Belmond Hotel das Cataratas

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Belmond Hotel das Cataratas
Ranked #1 of 78 Hotels in Foz do Iguacu
Certificate of Excellence
Canada
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good place to stay to visit the falls”
4 of 5 bubbles Reviewed 4 May 2014

We spent two nights here in April. The check in was great and so was the room. Our best experiences were with the tour people just off the lobby. They were very helpful and didn't push their services. We ended up opting for their drivers to get to and from the airport and to and from the Argentinian side. If you use a cab you need to take a shuttle to the park gates and catch it there.

The only two complaints would be the food outside of the free breakfast was expensive and just OK, and at checkout we had to wait 15 minutes, because a shuttle had just dropped a load of people to check in. This was frustrating, because we had a flight to catch and we are used to not having to actually checkout at hotels in the US.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ceceontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for sharing your experience at the Belmond Hotel das Cataratas.

We are pleased to hear that over all you had an enjoyable stay with us. Your remarks on our Food& Beverage outlets have been taken into account, and we are looking for ways to improve.

Truly in Brazil, we are not allowed to charge the credit card without the presence of its holder, therefore a "express check-out" is not possible.

We are looking forward to welcoming you back in the near future.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,695 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (564)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

We had an amazing stay at Belmond. The service was great and the food very good too. The best is obviously the location stunning as you have the Iguassu Falls for yourself when the park is closed. The only think that annoyed me was that the cab driver the hotel booked for us charged 80 reais for a 10 minutes ride. Ridiculous. I highly recommend the hotel though.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Raquel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for your kind review on the Belmond Hotel das Cataratas.

We are very pleased to hear that you did enjoy your stay with and the proximity to the Falls.

We are all looking forward to welcoming you back in the near future.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheshire
Level Contributor
154 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

I can only repeat what others have said about this hotel - beautiful hotel with very friendly helpful and efficient staff. We ate dinner in the bar - bar food but good and well presented - nice atmosphere with pianist. Breakfast was super - wide choice of lovely food. Good, free wifi. We had a forest room on 3rd floor with a window looking on to trees - bit of a hike to reception. Hotel is right beside the trails to see the falls and you do get 'out of hours' access but when we were there it was not busy in the day and, to be honest, you have seen all the views in under 45 mins anyway. For quality of stay in a hotel, das cataratas is lovely but for the falls stuff (view from bedroom/access to trails early etc) I personally think the sheraton (less lux hotel, I accept) is a better choice.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank coffeepot11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you for sharing your experience at the Belmond Hotel das Cataratas with us and other Trip Advisor users.

We are all very pleased to hear that you did enjoy your stay with us and the hotel's unique location.

Our entire team is looking forward to welcoming you back in the near future.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 May 2014 via mobile

Excellent Hotel,good service and good food.With a superb view of Iguacu Falls worth the money.As the Park opens only 9:00AM to the public the hotel guests have an exclusive access.Good wifi.Try the Macuco tour with a speedboat within the falls it is really fun.

Stayed May 2014, travelled with friends
Helpful?
Thank alex z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for your kind review on the Belmond Hotel das Cataratas.

It is great to hear that you did enjoy your stay with us and yes, the Macuco boat tour is really great fun! Glad that you had the time to do it.

Our entire team is looking forward to welcoming you back in the near future.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westerham, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 May 2014 via mobile

This hotel has rooms with the most stunning views right over the falls on the Brazilian side. The grounds are lovely as is the pool area. Great place to see wildlife from Tucans to deer all seen on site. Would thoroughly recommend.

Stayed April 2014, travelled with friends
Helpful?
Thank Discerning441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for your kind review on the Belmond Hotel das Cataratas.

Our entire team is very pleased to hear that you did enjoy your stay with us and the services we provide.

Truly, wildlife is all over Iguassu and the Hotel!

We are looking forward to welcoming you back at the Belmond Hotel das Cataratas.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
410 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 501 helpful votes
3 of 5 bubbles Reviewed 2 May 2014

Yes, I agree with other reviewers that the location is excellent but then so it should be considering the room rates. The view from our room was very ordinary with just a 'view' of some trees right outside out window. Also the room size and decor were just average.

Breakfast was satisfactory however other meals and drinks were poor value and it seemed that guests were being taken advantage of by having no other choice.

Stayed April 2014, travelled as a couple
Helpful?
Thank Lexus51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for sharing your experience with us and other Trip Advisor users.

As hoteliers we do give great value and importance to the feedback of our guests. You review has received our full attention.

In deed, in order to have a room with a complete falls view, this has to be requested at the time of booking. There is a special room category, which is called Deluxe Falls View which has a full view to the falls.

I have taken your remarks on our Food & Beverage Manager, as to our Chef de Cuisine, and all the given attention is being given to them.

Our main aim at the Belmond Hotel das Catarata is to provide our guest with a unique experience and the highest service level. If we have failed you in any of this, please take my sincere apologies for it.

We would be thrilled to welcome you back and to have the opportunity to revert any negative image you might have left us with.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

This is a fabulous hotel. It is located right inside the Iguassu Falls Park so you have 24 hour access to seeing the falls and hiking the trails. The hotel offers many amenities such as reasonably priced restaurants, spa, swimming, complimentary buffet breakfast, shuttle service to other areas of the park and wonderful staff service. The grounds are impeccable, and the Falls can bee seen from the Hotel.

Room Tip: All rooms are great but the ones on the right side facing the property have views of the falls.
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cleosalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataratasManagement, Operations Manager at Belmond Hotel das Cataratas, responded to this review, 13 May 2014
Dear Guest,

Thank you very much for your kind review on the Belmond Hotel das Cataratas.

We are all very pleased to hear that you did enjoy your time with us and the service provided by our team.

We are looking forward to welcoming you back in the near future.

Kindest Regards,

Stephan Hauser Ferreira
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belmond Hotel das Cataratas

Property: Belmond Hotel das Cataratas
Address: Rodovia Br 469 Km 32 | Iguacu National Park, Foz do Iguacu, State of Parana 85855-750, Brazil
Phone Number:
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Foz do Iguacu
#1 Luxury Hotel in Foz do Iguacu
#1 Romantic Hotel in Foz do Iguacu
#1 Family Hotel in Foz do Iguacu
#1 Spa Hotel in Foz do Iguacu
#5 Business Hotel in Foz do Iguacu
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond Hotel das Cataratas 5*
Number of rooms: 193
Official Description (provided by the hotel):
Facing the spectacular Iguacu Falls in Iguacu National Park, the 5-star Belmond Hotel das Cataratas provides free Wi-Fi internet access. Guests can enjoy a cocktail by the swimming pool or play a game of tennis on the provided court. The falls can be experienced by speed boat, rafting or by a helicopter flyover. For excitement and adventure, guests can enjoy abseiling, rock climbing and canopy walks. Walking tours allow for the surrounding lush rain forest to be explored. Belmond Hotel das Cataratas offers traditional Portuguese styled rooms with a flat screen TV, dark wood furniture and warm natural tones. Some rooms provide a balcony and seating area. The two restaurants on-site provide views of the falls and of the hotel's pool. They serve a selection of international and local Brazilian cuisine. In the evening live music can be enjoyed in the downstairs bar. The Iguacu Falls lie between the Brazilian state of Parana and Argentina. The Brazilian side offers postcard panoramic views, while the Argentinian side provides varied, up-close views. The hotel is located in a privileged position, alongside the Iguassu Falls. It is in fact the only hotel situated in the Iguassu National Park. Because of its prime location, the Belmond Hotel das Cataratas offers its guests a unique experience - taking walks along the trails by the falls which may be done at any time during the day, with the added advantage that from 7 a.M to 9 a.M, the trails are for guests of the hotel exclusively. ... more   less 
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Also Known As:
Das Cataratas Hotel
Tropical Das Cataratas
Hotel Das Cataratas
Hotel Tropical Das Cataratas
Belmond Hotel Das Cataratas Foz Do Iguacu, Brazil - Parana

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