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“Nice and memorable hotel”

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Rafain Palace Hotel & Convention
Ranked #21 of 80 Hotels in Foz do Iguacu
Certificate of Excellence
Reviewed 15 February 2011

I`v spent a night there during my tour through South America and my visit of Iguacu Falls.
It was very nice hotel, very comfortable room. Swimming pool is big, with nice park around. Breakfast was excellent. I would recommend this hotel to everybody.

  • Stayed: January 2011
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Thank ljiljakf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 October 2010

We stayed at Rafain Palace for a conference my husband was attending and it was really great. They went out of their way to work with you and help you to do all the tours in the area. The room decor may be a little out dated but they were clean! The breakfast was really good...especially the coffee and fresh fruit!

  • Stayed: August 2010, travelled on business
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Thank thefairygodblogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2010

We were in Foz Do Iguazu for 36 hours, purely to see the falls of course, and this was fine as a place to rest our heads. It had a very impersonal feel, as it was huge with hundreds of rooms and various conventions going on while we were there. The staff were very rigid and efficient to the point of scariness - everything was organised with military precision and we almost caused an upset by asking an outrageous request - "could we have the restaurant menu in the bar?" (because the restaurant was so lacking atmosphere!) - the answer was a clear no.
A fine place to stay but far out of town if you want to explore at all. And the room was extremely dated - we got a suite not decorated since the 70's!

  • Stayed: April 2010, travelled as a couple
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1  Thank Claudiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2010

Although it feels like you are walking onto the set of "Three's Company", this hotel has some good points:

Good:
* Very clean
* Giant pool
* Jacuzzi
* Sauna
* Breakfast and dinner (the food was suprisingly very good)

Bad:
* The bed (and I can sleep on anything, but I woke up every morning with a lot of pain. I should've just slept on the floor).

Just remember one thing, when visiting Foz do Iguazu, you are not there to stay in your hotel. There is an agency situated in the hotel lobby that can arrange all your day trips to all the various attractions. We used an agency named CVC, and they were very good.

I am definitely planning on heading back to the Foz, but I think next time, I will find a different hotel.

  • Stayed: April 2010, travelled as a couple
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2  Thank ERajah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2009

I was very disappointed about the lack of service in this 4 star hotel. Especially the younger women where rude or ignored me when I asked a question. Maybe because i was travelling alone as a women, or because I don't speak Portuguese? I do speak English and Spanish, but not many of the staff spoke one of these languages. The woman who is supposed tot answer phone calls, only speaks portuguese and a little Spanish. Furthermore, most of the time she does not answer the phone when somebody calls, which is rather annoying when you are expecting an overseas call.
There is a lovely pool, but all day there is very loud rock music playing, till about 10 pm. If yuo order something to eat or drink at the pool, do nog be surpised if you have to wait an hour for it to come, and do check the bill.

  • Stayed: October 2009, travelled solo
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4  Thank AmsterdamAnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2009

This hotel has a nice lobby but the receptionists were very robotic, 2 beautiful swimming pools, a hot tub in the beautiful orchids garden with an almost clean fitness center on the 2nd floor. This hotel is very far from town, there is no reasonable restaurants or other shops around the hotel. The only restaurant in the hotel opens for dinner @ 7pm (it was opened 25 minutes late the night I was there) with a buffet style, nothing really good or interesting to eat and it was very expensive. The waiters and waitress were not as courteous as they should be. The breakfast was okay, not bad at all. The room was very smelly, damp smell, the bathroom had very terrible smell and not as clean and it should be. This hotel is good for a convention, not for tourist since it is too far from the town and there is no other restaurants around. This hotel needs a serious improvement, clean and eliminate all damp smell in the bedroom and bathroom.

  • Stayed: September 2009, travelled as a couple
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3  Thank MytripCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2009

This hotel is well away from the Falls - which are spectacular and unforgettable - I would think about half an hour's ride, in fact. If I were visiting again, I would certainly choose another hotel, as this is pretty well worn. The bathrooms are grim and the rooms are small and a bit 'damp' smelling - in fact our friends had to ask for a room change ,as their bathroom was very smelly! The food and breakfasts are good, but I think it would be worth paying a bit more for a newer hotel nearer Iguassu. Afterall, it's a 'once in a lifetime' trip and here you end up paying out on transport to the Falls, or even into town.

  • Stayed: March 2009, travelled with friends
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1  Thank Taxiwaiting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rafain Palace Hotel & Convention

Address: Avenida Olimpio Rafagnin 2357 | Parque Imperatriz, Foz do Iguacu, State of Parana 85862-210, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Foz do Iguacu
#12 Business Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
Price Range: £59 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rafain Palace Hotel & Convention 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Located 6 km from the center of Foz do Iguaçu and 20 km from the Bird Park, the Rafain Palace Hotel offers area for conventions, 3 swimming pools, soccer fields and children's activities in its 63 thousand square meters. It offers diverse breakfast and is 20 km from the Iguaçu Falls. Further facilities include an outdoor heated whirlpool, sauna, gym, kids room, climbing wall, sports court and tennis. Wi-Fi internet and parking are free and the reception serves 24 hours, helping with tourist information and hiring shuttles. The breakfast buffet serves seasonal fruits, fresh breads, cakes and juices. The restaurant offers national and international dishes, while the American bar and the pool bar preparing drinks. Room service works 24h. The accommodations are equipped with 32 "TV with cable, minibar, air conditioning, desk, safe and hairdryer. The Rafain Palace Hotel is approximately 7 km from the Friendship Bridge, gateway to the Paraguay. The Foz do Iguaçu International Airport - Falls is 20 km away. ... more   less 
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Also Known As:
Rafain Palace Hotel And Convention Center
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel & Convention Foz Do Iguacu, Brazil - Parana

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