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“Very old and the room looked like a prison”

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Panorama Acquamania Family Hotel
Ranked #43 of 78 Hotels in Foz do Iguacu
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very old and the room looked like a prison”
Reviewed 21 July 2011

The grounds, the water park and the pool looked nice, but the rooms themselves were sketchy. No deadbolt lock on the door, beds were rock-hard and very uncomfortable, one bedspread had what looked like a fresh, muddy footprint on it. Internet access was good once we figured out that we had to purchase a code from the front desk. The walls are very thin. If somebody in a neighboring room is in the bathroom you'll definitely know it. On the plus side, it's very close to the airport and the falls.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JohnActon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello JohnActon!

We were glad for its evaluation.
Inform as mentioned, we are taking appropriate action and we are investing largely in improvements in all sectors of the hotel, from the housing as in external sectors to better meet the expectations of our customers.
Our day includes breakfast and wi fi in the rooms.

We await another visit soon and appreciate your assessment of our hotel.''
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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952 reviews from our community

Traveller rating
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    64
    37
See reviews for
486
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2011

First off, the whole damned town of Foz do Iguacu is basically a collection of ugly, overpriced hotels and bad restaurants - a tourist trap of the highest origin, which I guess makes it similar to Niagara Falls. This hotel is sadly one of the better ones given its location near the airport and the falls, hence the relatively high prices, and it basically looks like it fell out of a bad late 60's/early 70's movie. I kept waiting for Don Draper and the secretarial pool to stumble into the lobby. Ugly brownish tiled rooms though fairly clean. If you're going to Foz - and you should- book a trip that arrives in the AM, and LEAVE in the afternoon or evening - 3 hours or so to see the falls, 1 hour for the bird park, then move on to Argentina or get back to Rio as the city has very little to offer .

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maverick3475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello maverick3475!

We were glad for its evaluation
Inform as mentioned, we are taking appropriate action and we are investing largely in improvements in all sectors of the hotel, from the housing as in external sectors to better meet the expectations of our customers.

We await another visit soon and appreciate your assessment of our hotel.''
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Foz do Iguacu hotels

moscow
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 December 2010

Hotel was nice, room was clean, but not very big. Breakfast was good with many fresh tropic fruites. Hotel is rather far from center of city, you should take a bus. But it is very comfort to stay there not for a long time, just to see waterfalls, because I have know idea what to do else in this city. Big swimming pool and also aquapark. But I can say nothing about quality of it, I didn't swim there, was no time for it.
In total hotel nice and I think it is a good price/quality.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pticha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello pticha!

We are happy to have time to do your assessment of our hotel.

On what was talked about, we note that the hotel undergoes constant maintenance and improvements in all sectors, all you have been told will be takeninto account in our adjustments, thus bringing greater comfort to her as a new visitto our future guests.

We await a return soon.

Thank you''
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nederland
1 review
Reviewed 9 March 2010

The location of the hotel is very good. It is really near the cataratas. The swimming pool is also nice, but not very clean. The man that worked at the bar of the swimming pool worked very hard.He was running all the time. Ithink he could use some assistence. He was very friendly.
The first room we got had a track of ants through the whole room We asked for another room and we got one but without apologizes. They didn't seem suprised and I didn't had the feeling they were going to clean thta room!
In the corridors there was a very bad smell and had a carpet, not very fresh. The rooms were very old, but okay. The air conditioning made so much noise you couldn't sleep.
At the receptions there was tourist information about the cataratas and they offered packages.
The food was very good. The breakfast had enough choise and also the dinner (buffet) was very good.
I think the hotel is okay for a few days, biut not much longer. Then I would prefer a more modern and cleaner hotel.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank inniewinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello inniewinnie!

We are happy to have time to do your assessment of our hotel.

On what was talked about, we note that the hotel undergoes constant maintenance and improvements in all sectors, all you have been told will be takeninto account in our adjustments, thus bringing greater comfort to her as a new visitto our future guests.
We await a return soon.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paris
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2010

I stayed 4 nights in this hotel with breackfasts and diners included.
Inside the building and in the room, you feel like being back in the 70s. It's clean but old and very ugly, so if you want to feel like being in an old James Bond movie (one with Roger Moore not Daniel Craig), run for it !
Food is OK, not too bad, not too good.
The swiming pool and garden around are nice.

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank damien1234_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello damien1234_10!

We are happy to have time to do your assessment of our hotel.

On what was talked about, we note that the hotel undergoes constant maintenance and improvements in all sectors, all you have been told will be takeninto account in our adjustments, thus bringing greater comfort to her as a new visitto our future guests.
We await a return soon.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Piracicaba - SP
1 review
Reviewed 3 April 2009

nice hotel!
i like it, the apartaments are very nice! also the recepcion.
all my friends loved the pool.

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomazon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello Thomazon!

We are happy to have time to do your assessment of our hotel.
We await a return soon.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 10 July 2006

Stayed in this hotel last week as part of a group. It was so grim it was christened Stalag 13 by some people. Rooms looked as if they were designed and furnished in the 1970s by a Soviet architect trying to ape Spansih apartment design and not quite succeeding. They look like they have not been refurbished since and shelves sagged, beds sloped, tiles were broken etc. The carpet on the corridors was dirty and shabby. Some of the group had no hot water for three days, while others eventually got some - after two days!

Food was poor, bar service appalling - e.g. 15 minutes to mix 4 capirinhas (Brazil's national drinlk!).

Reception had virtually no information on attractions in the area - we got a photocopied map of the local town on day 3 but only afterasking for it. Given it's location near the National Park, one would expect a stand with brochures on all sorts of attractions, but only 4 brochures were available!

Not a recommendation for a return visit!!

Helpful?
2 Thank 06D123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Panorama e, Manager at Panorama Acquamania Family Hotel, responded to this review, 12 March 2012
Hello 06D123!

Thank you for your evaluation,

Inform as mentioned, we are taking appropriate action and we are investing largely in improvements in all sectors of the hotel, from the housing as in external sectors to better meet the expectations of our customers.

We await another visit soon and appreciate your assessment of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Panorama Acquamania Family Hotel

Property: Panorama Acquamania Family Hotel
Address: Avenida das Cataratas Km 12 | Tamanduã, Foz do Iguacu, State of Parana 85853-000, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Top resorts Hotel in Foz do Iguacu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Panorama Acquamania Family Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Relax and gather your whole family in our play rooms, take a dip in the pool, take full advantage of all leisure options! Kids can enjoy various activities in our playrooms or handcraft workshops, all offered by our recreational team. Allow yourself the enchantment of immersion into nature, throughout our 130 000 square meters of tropical gardens and Atlantic forests! Furthermore, we are the only establishment in Foz do Iguaçu that counts with a huge water park right beside our hotel: Acquamania Waterpark. We are located only 10 km away from downtown Foz do Iguaçu, 5 minutes (6,5 km) from the Iguassu Falls Nacional Park, 30 km from the Argentinean side of the falls and 3 minutes (4km) from the Foz do Iguaçu International Airport! Embark on new adventures with us and create unforgettable memories along the way! ... more   less 
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Also Known As:
Hotel Panorama And Acquamania Resort
Hotel Panorama & Acquamania Foz Do Iguacu
Panorama Acquamania Family Hotel Foz Do Iguacu, Brazil - Parana

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