We were supposed to stay at this hotel from Nov.17-19, but because of emergency surgery we had to stay till Nov. 29. My husband arrived at the hotel with a severe stomach ache. We asked the staff to recommend a doctor. They did, and made an appointment for us. My husband was admitted that night for emergency surgery and spent the rest of our holiday in the hospital.
The hospital was appr. 10 min from the hotel.
The compassion, care and support of the hotel staff was excellent. They tried to help in any way possible, by lowering the room rate, arranging for transportation to and from hospital (for a reduced rate), letting me use the internet. They made sure there was a plate of food in the room every night. One staff member even went to visit my husband in hospital.
The manager helped by taking us to a pharmacy to pick up medication after my husband was released from hospital. As a special present, the manager arranged for my husband to see the Iguacu Falls by helicopter.
The hotel room was excellent. It was clean and quiet. The bed was the most comfortable bed we have had in any hotel.
- Official Description (provided by the hotel):
- Bella Italia is a four star hotel located in the heart of the city, beside Cataratas JL Shopping Mall, next to bank agencies, supermakets and public tranportation. Offers personalized services with comfort and safety you deserve, excellent breakfast with more than 125 itens and available room service 24 hours a day. Rooms are equipped with mini-bar, telephone, safe, air-conditioning, cable tv, balcony, private restroom, hair dryer, anti-allergic floor, free wifi Internet access. The hotel has swimming pool, gym, library, business center, free wifi Internet access and the delightful Noite Italiana dinner. We are in a hotel car rental company and a travel agency to arrange your rides in Foz do Iguaçu. ... more less
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- Also Known As:
- Bella Italia Hotel And Events
- Bella Italia Hotel Events
- Hotel Bella Italia Foz Do Iguacu, Brazil - Parana