I stayed for a few days at the hotel and was very disappointed with the overall service and quality of the rooms. The room is quite small and old, furniture and closets are in a poor state (the mattress, pillows and bed sheet are just awful) and the bathroom has several problems of plumbing, the box door simply did not close and the smell from the pipes was terrible. Shower either was too hot or too cold, very old indeed. In fact, the whole room smelled badly and the only way to make it go away was to leave the air conditioning on (which leaked on the floor). At least in this room, it is impossible to open the window, from which there is no view at all, at any time due to an infestation of pigeons, which also leave a terrible smell, and the noise from a electric generator that kept going way through the night, so the quality of sleep is terrible. I asked at the hotel about this constant noise and they only assured me that the generator was turned off everyday around 10pm. However, this was not true and the generator was, at most of the nights, on and off, all the time. Wi-fi internet is free, but it hardly worked. At my last day at the hotel, I found out there were renovated rooms available, for a higher price. However, I talked to some colleagues that payed more and the problems were just the same, because the "room makeover" was more cosmetic than real. Cleanliness leave much to be desired in the room and in the common areas of the hotel. At breakfast, sometimes it was impossible to seat because there were no clean tables, since there was no staff to clean it. And if you manage to seat at a clear spot, there were times that no plates, forks or even food were available. Once more, no staff to provide the service at the buffet, even for these minimum things. Also, if you are still going to stay there, do not book the van that is offered by the hotel. The service is not provided by the hotel, but by a tourism company that offers their service inside the hotel. At the time of arrival, there was no one waiting at the airport, the driver was late and you have to search for him outside the airport, so just get a taxi, the price is the same. At night, beware because in that párt of the Avenue, there is prostitution going quite as ealry as 8-9pm.
The positive side? A 15-minute walk to Cataratas Mall where there is a food court with Mac Donalds, Italian and Brazilian food, a very good baker named Maria and Marias and door to door to the hotel, several drugstores where you can buy water, ice cream, chocolates, so you do not have to pay more for them at the hotel.
- Official Description (provided by the hotel):
- Foz do Iguacu Hotel has a great structure with luxury and standard rooms with single rooms, double rooms and triple rooms. It offers for their guests a comfortable environment. Located at the city downtown, the parking service is free.The apartments are equipped with television, air conditioning, minibar and much more to ensure you a wonderful stay. Talk to our team through email or phone call and book the best hotel in Foz do iguacu. ... more less
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- Also Known As:
- Hotel Foz Do Iguacu Brazil - Parana