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Hotel Viva Porto de Galinhas
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Reviews (2,731)
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All reviewsgreat hotel for familyfor instancespoke englishduring low tidebeach servicesandcaipirinhaswimmingoceanpools
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20 - 25 of 2,731 reviews
Reviewed 23 June 2013

The good - and this is a important tip - the best 2 rooms are on the 4th and 3rd floor, (perhaps 2nd but less privacy), pool facing, suites with jacuzzi. You can listen to the live music at night from the restaurant area, soak with your spouse for hours in your foaming jacuzzi, which is on the balcony, gazing at the Ocean. No elevator but the bellmen will bring your suitcases up and down (tip them naturally, such as in our case lifting 2 heavy suitcases of 23 kilo each plus accessory bags four floors in the heat is rather sweat invoking). Anything other than these rooms and there is no way we would have stayed 6 nights.

The hotel has 6 or 7 divided pools, well configured with very large ankle deep areas that you can slide your recliner into the pool and lay around all day while being served coco water, or meander onto the beach and do the same thing in the sand.

This is a very children friendly hotel so if you are travelling with children and budget concerned, then this is a place to stay.

Finally, we liked the spa because it had a heated pool, big TV to watch the Confederation cup while lounging, and the massages were correctly priced (can't recall now but regular Brazil prices- not gouging).

The bad: mosquitoes at this hotel were worse than Manuas or Belem. SO no doubt, bring the repellent DEET 30% (OFF at only 15% deet contents will not work for these mosquitoes - we had both brands and after many bites, switched back to the 30% DEET).

Our checkin took from 2pm until 5pm because each side of the 4 floors has one cleaner so she starts at 8am but it takes her until 5pm to clean all the rooms. Suites last. The hotel made up for it by allowing us a very late check out at 5pm because our return flight to the USA was at 2am from Recife albeit was had to ask about 20 times and only finally the last night the moved us to a different room and granted the late check in. That is why we know that the suite is the way to go and the regular room only if you are desperately poor and cannot shell out the US$250/night.

Finally, a lot of bugs in this place, like dead roaches (dead is way better than alive) and the like. But its on the coast of North East Brazil - I guess just goes with the territory.

The ugly: the breakfast had so many flies, flies in the honey, on the breads and fruits, swarming the regular foods... this hotel really needs to consider better methods of pest control. The pot hole, dirt road to the hotel is so bad the taxis complain to drive down it each time. I've seen worse in Brazil especially in the eco areas where there are no roads at all, just off road over dunes and brush. But at some point the road needs to be leveled and filled in or taxis are going to charge a premium. The mosquitoes in the spa required 30% DEET to drive them away.

The funny is that a guest stole my unique swim trunks - we know this because we saw him wearing them (they have a number "3" sewn into them), pointed at him, and then he disappeared into the hotel building. This cat and mouse game continued for three days. Finally he turned them into lost and found. Not the hotel's fault but be aware of it - don't leave your personal stuff, like tshirts and outer clothing laying around or drying on the balcony furniture. May go missing.

Room Tip: Only choose the suite with the jacuzzi, 4th or 3rd floor, maybe 2nd but not 1st (unless you're an exhibitionist in which case definitely choose the 1st because the jacuzzis are nicely placed on the balcony outside). Pool facing if you like to listen to the restaurant music. The other side is ok too, just drab scenery.
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
3  Thank WilliamByrnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMaroja, Gerente de relações públicas at Hotel Viva Porto de Galinhas, responded to this reviewResponded 2 July 2013
Google Translation

Prezado Sr. William;

Boa noite!!

É com satisfação que recebemos seus comentários. Sua opinião é muito importante para nós para melhorarmos nossa estrutura e serviços.

Seus relatos foram levados a nossa gerência e também à nossa diretoria.

Esperamos poder revê-lo em breve.

Volte sempre!!

Atenciosamente;

Best Western Plus Vivá Porto de Galinhas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

It seems that resorts are growing in popularity here in Brazil. This is the second resort i have stayed at recently. This seems like a new place, they haven't finished the access road, it is currently a potholed mud track with a tiny wooden sign from the highway. GPS struggled to find it also.
The room was a great size with a good balcony complete with Hammock. The bed was comfortable, the water hot and powerful.
Despite being new, this place doesn't have elevators. My stay on the 4th floor meant that i had a bit more exercise than I planned this weekend.
The pools are great, poolside drink service was decent and the cocktails they brought over excellent.
We took a buggy down to Porto de galinhas for R$15 which is great value I think and left us free to eat drink snorkle shop whatever we wanted and then took another back later.
We stayed half board which covered breakfast and dinner but didn't cover soft drinks with dinner which i thought was odd. The food was a buffet for both meals. I found Breakfast to be excellent and dinner to be reasonable. The desserts were outstanding.
We had some mosquito issues so I would recommend taking insect repellent to apply before bed. Next to the hotel is a vacant lot with lots of puddles so i am sure the blame can be laid there.

Room Tip: Ask for a room at the ocean end of the building on a lower floor
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Richardpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMaroja, Gerente de relações públicas at Hotel Viva Porto de Galinhas, responded to this reviewResponded 15 July 2013

Dear Sr. Richard,

We would like to thank you to stay with us these days here in hotel.

You are very important for us.

Come back always you can.

Thank you for all.

Sincerely

Best Western Plus Viva Porto de Galinhas

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Reviewed 2 June 2013 via mobile

We just left this place and it was an amazing 3 night stay. We only spoke English but we managed to do everything we wanted. We stayed in one of the spa rooms on the beach end, this was heaven!
The beach was just awesome, they had drink and food service and very nice staff.

This is not typical best western it is so much better.

I would tell anyone to stay here - we loved it and would go back now.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Crazyfoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMaroja, Gerente de relações públicas at Hotel Viva Porto de Galinhas, responded to this reviewResponded 12 June 2013

Prezado Sr.

'Thank you for all your happy words about the hotel.
We expect that you come back soon.
We are always here waiting for you.

Thank you once more

Sincerely;

Best Western Plus Vivá Porto de Galinhas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
Google Translation

Stayed: April 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
Google Translation

Stayed: April 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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