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“Excelente hotel for family”

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Vila Gale Eco Resort de Angra
Ranked #3 of 12 Hotels in Angra Dos Reis
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excelente hotel for family”
Reviewed 8 April 2013

I have been at Vila Galé Angra Resort for 5 days and the stay was very nice. The food has high quality and the menu is also good. I recomend if you want to have some relaxing days with your family. Nice place for children.

Room Tip: Close to the beach
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Klaus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Manager at Vila Gale Eco Resort de Angra, responded to this review, 14 April 2013
Dear Mr. Klaus,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received. We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely

The management

João Matos
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,977 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Houston, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 February 2013

We Traveled to Rio for the Christmas Holidays spending the first half of our trip in the city of Rio and our last half including Christmas in Angra at Vila Gale Eco Resort . This hotel is perfectly suited for small children and families. It includes a children's water park and kids club. The food is absolutely amazing. For Christmas Eve dinner there was a whole roasted pig! The private beach has a gentle slope perfect for swimming with small children. The rooms are a little dated, but clean and well appointed. We will definitely be returning in the future.

Room Tip: If traveling through Rio arrange transfer through hotel as their drivers are familiar with location...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lenaise N Rasha... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 16 February 2013
Dear Mr. Lenaise,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received. We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely

The management
Simão Teixeira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 December 2012

The hotel is falling apart, the conservation is terrible, the gardens have weed everywhere, it needs a renovation ASAP. The bedrooms and common areas are dirty. There is mold and rust everywhere in the bedroom. The service isn't good and it can't be good as the employees are all tired of the double or triple shifts as we've been told. We've been asked by the manager to save water as the city had a problem with it, but everywhere you look in the hotel there's a leaky faucet, come on take care of your house first. The baby kitchen doesn't have windows, there is a lot of rusted furniture in there and it smells like moisture. Does that feel like a place where you wanna take care of your baby bottles? Despite all that the location is great, the beach is awesome, if it goes through a heavy renovation and an improvement in the service it shoud be nice.

Room Tip: Ask to be near the beach.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ligzrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 30 December 2012
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
Simão Teixeira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2012

Nice private location, great pools. Too expensive for an all inclusive, regular food. Poor service and security problems inside the hotel. During a ping pong competition the hotel organized someone stole my camera on my last night of a two week honeymoon, i lost all my pictures; the hotel didn't check their cameras or do nothing; worse end for a great couple of weeks

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marcelo1077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 22 October 2012
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
Simão Teixeira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 October 2012

The rooms are nice and fairly quiet. The pool and beach area is beautiful. The food is buffet style but was good for the most part. Like most buffets, some things were just OK and others made you want to go back for more. Some of the desserts were delicious. I'm still craving the bananas foster type dessert they had. Very sweet, but very good.

Our room had three phones in it, but unfortunately none of them worked. The rooms were all tile including the shower, which was starting to mildew on the grout lines. It could have used a good scrubbing with bleach.

The caipirinhas were made to order, so sometimes you had to wait for one, but they were worth the wait. I don't think they use full strength cachaca, otherwise all of the guests would be very drunk.

The service was good for the most part, although you got the feeling that some of the workers were putting in a lot of long hours.

They have lot of things for kids to do, so this would be a great family vacation place. It was also a good facility for the conference we had there with about 150 people. I think everyone had a good time.

Room Tip: They bring a cart around to the rooms with drinks to stock your room refrigerator, so be sure to let...
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 13 October 2012
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received. We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely

The management
Simão Teixeira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belo Horizonte, Brazil
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 May 2012

Excelent all inclusive. Rooms are not luxury, but are confortable and clean. Beautiful beach, very adequate for small children. Food is also good.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulianaMMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 27 May 2012
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received. We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely


Simão Teixeira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, Brazil
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 March 2012

After reading all the reviews posted here, I'd say that nothing really surprised me. The hotel is better suited to famlily trips. I didn't mind the hustle and bustle of having children all around, but couples looking for peace and quiet had better stay away from this hotel. I liked the spacious room and bathroom, and the gardens are well-kept. It's a nice place to enjoy an inspiring morning walk before breakfast. The meals are nothing to write home about. The breakfast offers a reasonable variety and, in fact, is better than the lunch and dinner menus. The food is just average, I wouldn't say it is what you expect from a 4-star hotel. Concerning spirits, they offer scotch (Johnnie Walker and Ballatines) and sparkling wine that are ok; however, the vodka available for drinks and caipirinha is Orloff, which the worst one in Brazil!
Another point I'd like to make is that I think the hotel should pay more attention to the number of employees in charge of cleaning. There are plates and cups lying around, and it takes a while for somebody to come and collect them.

Room Tip: Try to get a room on the ground floor as they have a nice varanda.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sam_Camilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Eco Resort de Angra, responded to this review, 6 April 2012
Dear Customer,

We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Eco Resort do Angra.

The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.

You may be assured that we have not overseen your comments.

We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal

Yours sincerely

Simão Teixeira

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Eco Resort de Angra

Property: Vila Gale Eco Resort de Angra
Address: Estrada Vereador Benedito Adelino, 8413 - Loja 7, Angra Dos Reis, State of Rio de Janeiro 23909-901, Brazil
Region: Brazil > State of Rio de Janeiro > Angra Dos Reis
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Angra Dos Reis
#3 On the Beach Hotel in Angra Dos Reis
#3 Family Hotel in Angra Dos Reis
#3 Romantic Hotel in Angra Dos Reis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Vila Gale Eco Resort de Angra 4*
Number of rooms: 319
Official Description (provided by the hotel):
Located in Angra dos Reis, 13 km away from the city centre and 150 km from Rio de Janeiro, this hotel was built from the old Brazilian hacienda Tangua, while still preserving some of its original buildings and royal palm trees. Surrounded by a unique natural landscape, this hotel has a total of 319 rooms, from which 11 suites and 1 presidential suite. Guest may expect wheelchair access ways, 24-hour reception desk with information counter and currency exchange, luggage room and baby changing room, gaming room, infirmary several shops and a beauty salon. Children are welcome to use the playground and visit the Kid's Club. The hotel has 5 restaurants and 6 bars where you may taste the best of Brazil's dished and drinks. The amazing rooms are equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, private balcony, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the hotel outdoors we can find swimming pool for adults and children, Jacuzzi, gardens. For those that are looking for sports the hotel offers multipurpose sports field and tennis courts. For the one that are searching for relaxation check out the Satsanga Spa, a special place where you can find massages and beauty treatments. ... more   less 
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Also Known As:
Vila Gale Eco Resort De Angra Angra Dos Reis, Brazil

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