After a hectic eight days sightseeing in Argentina and Brazil, we were looking forward to 5 days in this resort. We lasted less than an hour before arranging to return to Rio the following morning-the earliest time we could get out! Please note that the many complaints about this hotel are from the UK/US. The praise comes from Brazilian couples with young children at whom this hotel is aimed. The description of it as a 'boutique hotel' is merely a get-out clause for the poor accomodation and appalling service, although the service might be better if you can speak FLUENT Portuguese. The staff ignored our attempts although we got on fine elsewhere. We had to get a taxi to Buzios (hotel is miles from anywhere) to get a meal. So please take all the negative reviews on board; they are unfortunately all justified.
- Official Description (provided by the hotel):
- Serena Hotel Boutique Buzios is located just 100 meters from the Geriba beach, being the only resort with an easy beach-level access, providing an easier access to the elderly and younger children. Surrounded by 6,000 square meters of lush tropical gardens, the hotel also features a deck and lit outdoor pool, and a 24 hour bar service. Furthermore, recreational areas, and children's play area supervised by trained staff With complimentary WI-FI throughout the resort, our rooms range up to 70 m2 with king-sized beds, cable TV, Mini bar and a safe deposit box. Most rooms offer a beautiful private garden with a Jacuzzi. Our buffet breakfast stays open till 11 am with hot dishes prepared by our very own on site chefs. Our gourmet restaurant offers a wide range of international and local cuisine with a top notch bar service. Serena also offers a weekly program of live music shows. In addition, our service is also available at the beach providing beach chairs, umbrellas, tables and chairs. The hotel has a stylish modern design, but respects the colonial materials and architecture of the local region. Serena offers free hourly shuttle services to downtown Buzios during the afternoon and night as well as other local beaches. Our guests are also encourages to take water sports lessons. ... more less
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- Also Known As:
- Serena Buzios Hotel Buzios
- Serena Hotel Buzios
- Serena Hotel Boutique Buzios Armacao Dos Buzios, Brazil