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“Amateur service and organization”

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Apa Pau Brasil Hotel
Ranked #56 of 101 Hotels in Armacao dos Buzios
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amateur service and organization”
Reviewed 29 December 2011

Location is beautiful but way far from city center. You will spend R$ 45,00 each time you want to go to or return downtown. Best to do is rent a car. Cell phone is dead. They claim to offer WIFI but thats a joke, signal is unstable and as fast as a dial up modem. Food is decent but waiter service vary from good to inexistent. Organization is terrible. They sneaked in during the day in our room and took away one of the beds with no prior notice nor consentimet. Later they shown they dont even know what is in each room. Changing the sheets apparently require a call to the manager, witch takes more than an hour (just for the call). Go somewhere else.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robertobado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Hurleyville, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 December 2010

The place is a rip-off. I stayed for 3 nights but my credit card was charged an extra $350 for 5 nights total. The manager claimed she issued a refund but it never appeared. I later contacted her several times through a Brazilian friend and emails but nothing was done to refund my money. The bathroom had a horrible smell, like a latrine and we woke up with bug bites. The beach was very windy from prevailing SE winds with big waves and undertow. Forget about swimming. Only good thing was the food and one of the waiters.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ze15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Armacao dos Buzios hotels

boston
1 review
Reviewed 4 April 2009

Joao and the staff at the Apa Pau shattered all my preconceptions of what great service means. Their attentiveness and hospitality was unparalleled.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schattenjagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 December 2008

it was perfect for a quiet, romantic getaway à 9km the center of town (Rua das Pedras). Privative beach and beautiful swimming pool with view spectacular. Service impeccable, everyone is very friendly and they pay attention to detail. Comfortable bed and furnishings. Food was good, we liked the buffet breakfast every day. We will come back to this adorable hotel

  • Liked — The beautiful view
  • Disliked — Nothing
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank hmomrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
1 review
Reviewed 16 November 2008

This hotel resort has been under new management for the last 3 months and is undergoing renovation. We stayed in a house 1 minute from the semi private beach. The rooms were very modern and clean and the staff were very attentive. The restaurant has a great view and the food is fantastic. The chefs are French and they were happy to prepare dishes not on the menu for our two children. The hotel is on the edge of a nature reserve which preserves the Pau Brasil tree which Brasil was named after. There are walking, biking and running trails and several deserted beaches to choose from. The town of Buzios is about 15 minutes away by taxi and it is easy to arrange transport. I would recommend this hotel if you like nature and exercise plus peace and quiet.

  • Liked — Simple and Clean
  • Disliked — Nothing
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Brandersons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apa Pau Brasil Hotel

Property: Apa Pau Brasil Hotel
Address: Estrada Cabo Frio Buzios | Praia das Caravelas, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Armacao dos Buzios
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Best Value Hotel in Armacao dos Buzios
#19 Spa Hotel in Armacao dos Buzios
#33 On the Beach Hotel in Armacao dos Buzios
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apa Pau Brasil Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Apa Pau Brasil Hotel is an ecological 3-star beach hotel, situated within the borders of a 10000 hectares (25000 acres) nature reserve. Surrounded with landscapes of breathtaking beauty, experience a sublime connection with nature, while enjoying all the amenities you expect from a First Class Resort. Relax and luxury are complemented with the warm, professional service of our staff. The Hotel is located 12km away from the charming city of Buzios. Perched on a hilltop with spectacular views of the Atlantic Ocean, the Apa Pau Brasil Hotel enjoys the most exclusive location overlooking the beautiful Praia das Caravelas. ... more   less 
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Also Known As:
Travel Inn - Apa Pau Brasil Hotel Buzios
Apa Pau Brasil Buzios
Apa Pau Brasil Hotel Armacao Dos Buzios, Brazil

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