The hotel is very nice. We had a special surprise when we arrived and were informed that the hotel would offer a Christmas Dinner for the guests. (Excellent by the way).
We stayed there for 4 days. The structure is very pleasant, wide and clean, made mainly of glass and wood. The rooms are large enough and very clean with a balcony. The swimming pool is excellent with a jacuzzi next to it. From the jacuzzi we can spot Ferradura Beach, which is two blocks from the hotel.
The wi-fi connection doesn't work in the rooms, only in the bar or the lounge.
There are just a few TV channels.
The staff is friendly, but unfortunatelly not very helpful when we needed.
Our keys and money were locked inside the room locker, and when we asked for someone to open it they informed us that only the manager would be able to open it, and that she would be back in at about 2 hours...it was 6 pm and we wanted to go out to have dinner...after a while they sent a person to try to open it, but unfortunatelly it didn't work.
When checking out, we asked for the receit and again we were informed that only the manager would be able to give it and that she unfortunatelly had left ...same old same old...
Despite those two episodes we had a pleasant stay there.
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- Also Known As:
- Pousada Pontal DA Ferradura Armacao Dos Buzios, Brazil