I'll start by saying the beach view is wonderful. The breakfast is good for me as a vegetarian (very little meat). We ate in the restaurant for lunch. We were the only customers, and the service was unreasonably slow. The menu is only in Portuguese, and the waiter didn't speak any English. I had to take the menu to the front desk and ask them to use Google translate. (Wireless internet is also only available in the lobby which has few chairs). My lunch bill totaled 104 reais including service. When we checked out we had an additional 10% tax on it. Out of all the hotels I've stayed in, I've never been charged service on service. The second charge I disagree with (and disputed) was a phone call occuring in the lobby. Supposedly someone is available to assist with booking attractions, but either not when I was there or not in English. We asked the front desk to call one company to inquire about their availability and prices. Imagine my astonishment when afterwards they said they would be charging the call to the room. I don't mind paying for services, but i want to feel like I receive something of value. In my opinion their tactics are rude in dishonest. After my experience here, I can not recommend this hotel because of its unsavory business practices.
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- Also Known As:
- Colonna Park Buzios
- Colonna Park Hotel Armacao Dos Buzios, Brazil