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“Get past reception......”

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Pousada Pedra Da Laguna
Ranked #11 of 105 Hotels in Armacao dos Buzios
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 23 December 2012

Our second time here. Place is quiet but seems to be a little run down now. Not as good as the first time.
Reception staff have few soft skills and almost immediately the request for payment (before the bags are out of the car) is an real annoyance. The rooms are fine but cramped, and for the +600 remains a night fee a pity. The breakfast is ok and a little better than the normal Brasil style grub, but the restaurant feels a little dirty.
The hotel is in a very quiet area but next to the small road that all the 'bugre' cars so at times it isn't so great.
The pool is the one saving grace.

Room Tip: Spend as much as you can and try to get one of the special suites
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  • Stayed: December 2012, travelled with family
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1  Thank BeloeilSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedra da Laguna P, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 10 September 2013

Dears,
How are you doing?
Read your complaints and took providences.
Hope to see you and your family soon.

Best wishes,
Clelia Schembri
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 32 of 528 reviews

Reviewed 27 August 2012

I got married in Pedra da Laguna in November 2001. I didn't know what to expect since I arranged everything myself over the internet from the US with the help of the hotel concierge. I couldn't be more pleased. Our guests were all impressed with the quality and service we all received. The staff was amazing! The hotel gorgeous! Breakfast, lunch or dinner delicious! Amazing views! Amazing rooms! I miss this place. Looking forward to my trip back. Note: I had to enter November 2011 because it doesn't allow to back date past 2 years but I had to share my experience. Even though it's several years later.

  • Stayed: November 2011, travelled as a couple
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Thank Dirgeise E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedra da Laguna P, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 10 September 2013

Hi!
Thank you so much for your review!
Hope to see you soon!

Best wishes,
Clelia Schembri
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2012

A quiet, gorgeous and confortable place to stay on vacation. Surrounded by beautiful gardens a big swimming pool invites you to play. The staff is very friendly and the restaurant is also good. The rooms are nice. Only the bathrooms deserve some updating. I can surely say that I would stay there again.

Room Tip: I think all the rooms have good views and positions.
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  • Stayed: March 2012, travelled with friends
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Thank Cleo1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PousadaPedradaLaguna, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 14 September 2013
Google Translation

Olá!
Hoje o dia aqui em Búzios está radiante!
Obrigada pela dica da sauna, o horário de funcionamento continua o mesmo, mas, fizemos uma reforma trocamos tudo e nossa sauna está tinindo!
Agradecemos sua avaliação e esperamos vê-la em breve.
Abraços fraternos,
Clelia Schembri
Gerente Geral

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Reviewed 19 January 2012

The pousada is really nice but it's not that close to the beach and pretty far away from the center. Great place to go with kids. There is a lovely lake with ducks where the children can feed them. If you are single or goind with girlfriend/boyfriend, choose some place else. The steam room is not that hot and only works from 18 to 20h. Breakfast is really good.

  • Stayed: January 2012, travelled as a couple
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Thank Ana094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedra da Laguna P, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 8 December 2013

Dear Ana,

We want to thank you for your evaluation, yes we are about five minutes by car to the center but we provide our guests with transportation every night at eight o clock.
Hope to see you at Pedra da Laguna in your next visit to Búzios.
Best wishes,
Clelia Schembri
Gerente Geral

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Reviewed 9 December 2011

I was looking forward to visiting this hotel in buzios in the roteiros de charme category. I have stayed in other hotels with this designation in brazil and by comparison, this one is below the expectations I had.

1. My room had a moldy smell. They changed it and it improved, although not entirely.
2. My phone in my room did not work
3. The spa is closed for maintenance and painting. There is no mention of this on their site nor was I told this upon arrival.
4. Their site says it is low season rates, but the person at the front desk told me they were the regular prices
5. Staff are not well-trained and hospitable, with the exception of renata. They should learn to smile and be friendly and helpful.
6. Internet barely works in the room. You need to use in reception or by the pool.
7. Their hotel rules say that if you put extra items in the refrigerator, they will charge you.

Overall, I feel that this was overpriced for the value and service received.

The pool area is the bright spot of the hotel

Room Tip: Assess moldy smell before accepting the keys
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  • Stayed: December 2011, travelled solo
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2  Thank mmcsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PousadaPedradaLaguna, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 14 September 2013
Google Translation

Prezado senhor MMCSP,

Gostaria de agradecer sua avaliação pois todas são sempre muito importante para nós.
Desde que o senhor esteve aqui passamos por uma série de mudanças significativas.
Esperamos vê-lo em breve.
Abraços fraternos,
Clelia Schembri
Gerente Geral

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Reviewed 27 March 2011

The pousada is lovely. The pool area is exactly as you'd expect from the pictures if not better. It's not beach front but only a 5 min walk to the very large Praia da Ferradura. We were in a room with a king size 'box' bed and my parents had a normal bed. It was definitely worth paying more for the better bed. Only thing we were quite disappointed with was the aircon, which was extremely noisy. The 'spa' is only a steam room, which is a bit smelly, so not worth going there if you're after spa facilities.
Buzios has become very overpriced though, so really consider if you want to go there, you could probably spend half the money and get the same quality in other places in Brazil.

  • Stayed: February 2011, travelled with family
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Thank Ediane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedra da Laguna P, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 8 December 2013

Dear Edianem,

We want to thank you for your lovely evaluation. Yes the Pousada is exactly what you see in our site. We want to inform you that all our air conditionings have been changed and the Spa area has been renuened.

Hope to see you again.
Best wishes,
Clelia Schembri
General Manager

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Reviewed 20 August 2010

Near the sea and the hills, hidden romantic place. I warmly recommend!

  • Stayed: July 2010, travelled as a couple
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1  Thank Rosadosventos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedra da Laguna P, General Manager at Pousada Pedra Da Laguna, responded to this reviewResponded 8 December 2013

Dear Rosa dos Ventos,

Thank you so much for your evaluation!
Yes we are a hidden romantic place, for romantic people,for special people that can feel the energy at our Pedra da Laguna.

Hope to see you again.
Best Wishes,
Clelia Schembri
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pousada Pedra Da Laguna

Address: Rua 6 Lote 6 QD F, Armacao dos Buzios, State of Rio de Janeiro 28950, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Armacao dos Buzios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Armacao dos Buzios
#5 Spa Hotel in Armacao dos Buzios
#7 On the Beach Hotel in Armacao dos Buzios
#12 Family Hotel in Armacao dos Buzios
#18 Romantic Hotel in Armacao dos Buzios
Price Range: £108 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pousada Pedra Da Laguna 4*
Number of rooms: 34
Official Description (provided by the hotel):
We are located in one of the most beautiful places in Buzios, the tip of the Pond, approximately 200 meters from the Ferradura Beach and 7 minutes drive from Rua das Pedras.The Pedra da Laguna Pousada & Spa has 34 rooms, fully equipped providing its guests relaxation and comfort.The Pousada Pedra da Laguna is the only representative of the renowned Association Roteiros de Charme in Buzios. ... more   less 
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Also Known As:
Pousada Pedra Da Laguna Armacao Dos Buzios, Brazil

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