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“Nice place, perfect location, could be better”
Review of Pousada Byblos

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Pousada Byblos
Ranked #47 of 105 Hotels in Armacao dos Buzios
Certificate of Excellence
Reviewed 7 February 2012

This is one of the best "posadas" in Buzios. It is located at walking distance of the center of rua das pedras shopping and also from beautiful beaches like Azeida and Brava. The personel are nice, there is a small swimming pool where you can enjoy a caipirinha prepared right there.
The bad: internet broke and it took 3 days to repair (it seems like they didn't care much). We were expecting a room like the ones that appear in the web site but we were informed that those were "luxury class rooms" and ours was just regular. Our room was relatively small and there was no much space to put you clothes (we kept them in the suitcases)

  • Stayed: February 2012, travelled with family
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Thank Jaime N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 January 2012

The staff at the Pousada Byblos made our stay very memorable!

We arrived at the hotel on a very rainy day, and although our travel agency had promised us an upgrade when we got to the hotel, no one had been advised of that. Despite of that, the staff at the Byblos gave us a room with a sea view. The first night there was a lot of noise, as we were right next to the door where all guests come in late at night, so the next day we asked to be moved and they did that straight away. We got such a lovely room with an impacable sea view and the rest of our stay was very nice.

The waiters, waitresses, bartenders, receptionists, housekeeping all made sure that our stay was good and they are all very kind. The breakfast is nice and quite, and the pool was very good as well. They make the best juices and do their utmost to ensure that there guests are satisfied at all times.

If there is one thing that we could suggest to the hotel, it would be that they get more staff that speak english and that their menus are in english. I speak spanish, so I didn´t have difficulties communicating with them, however my boyfriend doesn´t speak spanish, so he couldn´t communicate with them at all. We have suggested the hotel to make menus in english - even I had difficulties understanding it.

Another thing is that, there was noise in the early morning from young people partying, shouting and hearing loud music in their cars at 6-7 am! Although we´re young and lively, we wanted to be able to sleep until at least 8-9 am.....just be aware of that, if you get a sea view room :)

All in all a very very nice stay and the best attentive staff (especially in the reception - Joel and another very nice guy), and this is taking into account that I have been in the hotel industry for five years around the world!

Thank you Pousada Byblos :)

  • Stayed: January 2012, travelled as a couple
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1  Thank charmou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

We stayed at byblos as part of our honeymoon around Brazil (15-18th October 2011). We were a bit skeptical after having read some of the reviews here but we were delighted with the place. We received great customer service from the time we checked in to when we checked out. Joelson and the team at Byblos are realy friendly and personable. The place has a very homely feel and we loved our room which overlooked the sea and was located on the main street, very close to all the bars, shops and restaurants. I cant understand some of the other reviews as it seemed every time we needed something the staff were more than happy to help. We were very happy with our stay at Byblos and we cant wait to retun one day. Thankyou Joelson and everyone at Byblos x

  • Stayed: October 2011, travelled as a couple
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1  Thank Nav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2011

When we got to the hotel it looked nice, but as soon as we got our "luxury" sea view room we were totally disappointed. The view was completely obstructed with thick telephone cables and the bed was really hard. That night we slept terrible and at the beginning of the second night my husband was having back problems and our neighbors were shouting and we could hear EVERYTHING (the walls in this place are like paper too), so we told them that we wanted another room. Their most luxurious rooms upstairs were all under construction, so they put us in a lower room, a "garden" room that looks out to the parking lot, not the garden. We soon realized that OUR FIRST ROOM DIDN'T HAVE A MATTRESS!!!! This lower cost room did and that's how we found out the difference. We slept there and decided to leave the hotel the next day as soon as we found out that the hotel manager wasn't going to give us back a refund for sleeping in a lower cost bedroom and for charging us the full refund of many hundred dollars a night for already sleeping in a room with only the boxer and no mattress!!!! We had a huge fight with the hotel manager when they didn't want to let us go and still charged us for 4 nights (even though we were there 2 nights & then left). The manager didn't care that our expensive room did not have a mattress and we had slept in the boxer. That did it and we decided to cut our stay short at this place. DON'T STAY AT BYBLOS UNLESS YOU WANT YOUR VACATION TO BE A NIGHTMARE!!!!

Room Tip: Best room might be the most expensive, but they are all under construction in this hotel.
See more room tips
  • Stayed: July 2011, travelled as a couple
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5  Thank mduhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2011

We went to Buzios as a family. We stayed in the small bungalows that the hotel has just close to the main hotel. They are really nice, have a small pool and have a small restaurant where we had a lovely breakfast every day.
Just be ware that buzios is VERY hilly, so might not be ideal with small children (we had 2 kids under 3!) or people with reduced mobility (check our ANGRA nearby) We took taxis or speed boats every day to different beaches, but those who are more mobile can take the minibuses that go round the place and are very very cheap.
Brasil IS VERY expensive (a single pizza was 20 euros!) so be prepared to pay just as much as in EU.

  • Stayed: December 2010, travelled with family
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1  Thank sofifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2011

We stayed in Buzios for the Festival de Cinema, all my team stayed there and we had lots of different problems. They had men working with lots of noise during all the weekend, not all the rooms were ready when we arrive and they suggest to part of the team to go to another hotel because they had an overbook.Besides all that, the worst and traumatic part was that I had an accident in the sauna with a 2nd degree burn, it was pretty bad with a big blister in my leg and great pain. No one in the hotel offer me ANY help, even when I talked to the manager and the owner. They not even paid for the drugstore bill or offer to call a doctor. I had to come back to Rio fast and go to a hospital. DONT STAY THERE. There is a great hotels in Buzios like Perola, Casas Brancas and lots of others.

  • Stayed: October 2010, travelled on business
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Thank SimoneOliveira77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

this was our honeymoon and it was unforgetable!!!, we had decided to go to buzios even though we were unable to get a package we booked seperates through sta, after a nightmare of swopped flights then our luggage lost by the air line we were welcomed by the friendly staff at the hotel and shown to a spotless, freshly painted room with a fantastic view.

the locality of the hotel is great, it is just 5 mins walk past all the amazing restaurant to the centre/pier area then past there are the bars. you can take water taxis from the pier to the neighbouring beaches, which we did every other day.

we loved the tranquility of it all but also enjoyed, surf lessons on geriba beach and snorlking in jose fernades beach. you can do as much as little as you like but best of all was eating out with all the amazing food, the options were endless and we never had a bad meal.

yes the hotel is small but it means you get to know all the staff and vice versa. very few staff speak perfect english but we mangaged just fine and they try! we brits need to acknowledge we choose to go to the most fantastic corners of the earth and expect everyone to speak english! even though it was not there responsibility it was them who spent hours and days trying to track down our luggage and emailing people whilst we enjoyed ourselves.

  • Stayed: January 2011, travelled as a couple
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Thank shandy1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByblosBuzios, Public Relations Manager at Pousada Byblos, responded to this reviewResponded 3 February 2011

Thank you very much for your kind comments and suggestion we are already taking care of this important detail to improve our quality service. Hoping to welcome you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pousada Byblos

Address: Rua Alto do Humaita, 14, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil
Region: Brazil > State of Rio de Janeiro > Armacao dos Buzios > City Center
Amenities:
Beach Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#22 Family Hotel in Armacao dos Buzios
#30 On the Beach Hotel in Armacao dos Buzios
#36 Romantic Hotel in Armacao dos Buzios
Price Range: £89 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Byblos 3*
Number of rooms: 21
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Also Known As:
Pousada Byblos Buzios
Pousada Byblos Hotel Buzios
Pousada Byblos Armacao Dos Buzios, Brazil

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