The room we booked 3 months in advance and paid a deposit for was not available so we were downgraded. Initially they still wanted the full price. After an hour discussion trying to explain that this was not acceptable (no one speaks any English so we had to speak in broken Spanish) they decided our room was available. The staff were not remotely apologetic at any point and made us feel we were an inconvenience.
We were paying the vastly inflated prices around new year as is standard in Brazil (565 BRL per night) and yet they did not clean our room once in 4 days! We had to ask for clean towels and more soap. The sheet did not fit the bed and so could not be tucked in at all sides.
The rooms are mediocre and looking dated with windows that don't close properly (letting Mosquitos in), the air conditioning unit is old and very loud. The sheet did not fit the bed and so could not be tucked in at all sides.
The pool is reasonably nice but there is no shade at all and some grimey tide marks.
The location is directly opposite Jabaquera beach and near the very nice restaurant Luna but a long way from the historic centre (40 mins over a steep hill) which is where all the sights and good restaurants are.
Comfortably the worst value room I have ever stayed in !!!
- Also Known As:
- Pousada Estacao Do Sol Paraty, Brazil