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“Muy bueno”

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Windsor Excelsior Hotel
Ranked #33 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
Bogota, Colombia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Muy bueno”
Reviewed 18 December 2011

Esmerada atención de todos sus empleados. Ubicación muy central en el sector de Copacabana, con vista al mar.
Habitaciones normales no lujosas, lo propio para un edificio con bastantes años de construcción.
Reitero la excelente atención, un desayuno extraordinario.
Solamente dos pequeños inconvenientes: Cobran internet wifi (en pleno siglo XXI) y a mi cuenta le agregaron dos botellas de agua que nunca consumí. Es poca cosa pero cuando uno está de vacaciones desea que todo salga perfecto.

Room Tip: Insistir en que tenga vista directa a la playa. Sería estupendo.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank argosorlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 14 March 2016
Google Translation
Estimado viajante,

Muchas gracias por su tiempo para dejarnos un comentario sobre Windsor Excelsior. Me alegro de que nuestro hotel estaba a su gusto.

Atentamente,
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  • Sleep Quality
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Rio de Janeiro
Level 5 Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 November 2011

Very well located in Copacabana, it offers a very good service, excellent breakfast, helpful staff and surrounded by restaurants, shops and just across the street from the beach. It also offers its guests a beach service. Right beside the traditional Copacabana Palace Hotel

Room Tip: Try the superior roome
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  • Stayed November 2011, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tourguidegus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear Traveller,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rio de janeiro
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2011

good hotel, good localization, cleam and affordable prices

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nadais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear Nadais,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 November 2011

You'd expect a bit more confort for the price you pay but everything works and the location is great
If you like buffet restaurants, great choice
View from the top is pretty nice

Room Tip: Higher rooms have great views of Copacabana beach
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruicaricas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear Ruicaricas,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trinidad and Tobago
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 November 2011

We spent two (2) consecutive nights on a business trip.
The hotel was clean and located directly across from the beach. Staff was pleasant and helpful.
Walking distance to the city, shopping and restaurants.
Internet access was very expensive.
The buffet restaurant food was good, but got repetitive.
Great roof top view of beach, mountains and Christ Statute.

Room Tip: Higher floors will have better views of the city
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandra_Deoraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear Sandra,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, England
Level 6 Contributor
132 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 21 November 2011

This is a good hotel with little to complain about but it is expensive and can only justify the cost because of the location on the beachfront avenue. It is fairly modern glass building, good reception area, very clean and many helpful staff. Our room was clean, quite spacious and we had a side view of the beach and Christ Redeemer through the partially opening window. The main complaint was the noise from neighbouring rooms which for the price paid needs addressing. The breakfast was good but not as spectacular as promised. There is a nice roof top view of the city and it has a nice small pool and a good gym area. Felt more like a business hotel than a holiday hotel. Other minus is the charge for internet use-age. The hotel and area in general felt very safe as there are many police about.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GraemeLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear traveller,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 6 Contributor
198 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 4 November 2011

The location is great, right on Copacobana beach. The staff are very helpful and excellent at making arrangements and advice for restaurants, tours, shops, cash machines, taxis etc. The hotel provides a taxi service which is only marginally more expensive than a normal cab and is reliable. Our room was fantastic, a corner room looking straight out onto the beach and with a side view where we could see Corcovado. It was large and well furnished. The decor was very dated, but well maintained. The bathroom was again dated but a good size with a whirlpool bath. Very clean everywhere.

Breakfast (included) was very good, with an excellent selection of fresh fruit.

Internet is charged, but reliable.

Service was very quick. When our electricity failed the electrician arrived within 2 minutes and fixed the problem immediately. He was also able to sort out a transformer for our 240V equipment (the hotel is on 110V) and also made a plug to fit its non standard socket.

We took two of the tours recommended by the hotel. The one to Petropolis is recommended, but the Tijuca rainforest not recommended (didn't really see anything).

There are plenty of bars and restaurants nearby - for a quick snack or drink "Bar Informal" is good.

Our stay was a mixture of business and holiday.

Room Tip: Corner rooms (number 06 on each floor) are larger with a great view (higher better).
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MyReview186361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review, 16 March 2016
Dear traveller,

Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Excelsior Hotel

Property: Windsor Excelsior Hotel
Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Romantic Hotel in Rio de Janeiro
#23 On the Beach Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#24 Luxury Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil

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