Got a reasonable deal via www.hotels.com (pre-paid!. Checked in at lunchtime, by 7am, other guests entered my room (just got out of the shower), by 9pm, I got harassed by two housekeeping staff (quite unbelievable!), banging on my door, ringing the door bell and screaming at me through the door (in Portuguese, a language I do not speak). Raced down to reception, was told I did not complete the registration form (a complete lie), they just gave my room away twice, of course. Got back to the room, could not get in again as my key was blocked (same happened the following day). Asked for some compensation for this drama, nothing...
Apart from that? My room was clean and spacious, breakfast was great (staff were nice), WiFi in my room was very slow (did not work for an entire day once), the hotel is still under renovations, A/C in room is very noisy.
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- Also Known As:
- Hotel Granada Rio De Janeiro, Brazil