Having arrived 6 hours early for check in, we were charged a full nights rate to check into our room which given the fact that a room was available, we thought that it would have been a nice gesture to reduce the price or let us use it for a few hours. The room they gave us was tiny and had a view of the opposite wall! When we wanted to check out late, the hotel refused despite the fact that we had paid for an extra night for very little and this made us furious. We spent a lot of money at the hotel and felt thoroughly short changed, therefore despite some good aspects to the hotel, we could not recommend it to anyone.
- Official Description (provided by the hotel):
- Opened in 2009, the Arena is the newest hotel in Copacabana Beach. Contemporary design with WiFi, King Size Beds, Accoustic Windows, Central Air Cond, among other features place this property as a top choice in Rio de Janeiro. ... more less
- Reservation Options:
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- Also Known As:
- Arena Copacabana Hotel Rio De Janeiro, Brazil