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“Location!”

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Arena Copacabana Hotel
Ranked #20 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
GreenLeadersGold level
Dubai, United Arab Emirates
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Location!”
Reviewed 3 May 2014 via mobile

We stayed here for four days. Amazing location and views from the roof (and from the corner rooms). Comfy bed / clean rooms. Service on a par with others in Rio, nothing spectacular.
Positives - location / views
Negatives - not much local help from reception, expensive wifi ($12/day!!)

Stayed April 2014, travelled as a couple
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
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English first
Perth, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 May 2014

We enjoyed our stay at Arena. The location is right on Copacabana Beach and our room was large, clean and spacious. The free breakfasts have a good range of different foods (although if you are from a Western country - we're from Australia - be prepared for lots of cheeses and a weird take on breakfast foods typical of South America).

Because it's right on a main road, I did find the room to be a bit noisy from traffic. Noise from trucks etc woke me up a couple of times during the night on more than one occasion - but I don't think there would be any escaping that at any hotel along that strip.

There is a teeny tiny little pool on the top floor. It is NOT heated so it's frosty. I only used it once. If it was a really hot day I expect it'd be refreshing.

We did have some problems with our room. Firstly, our room key hardly ever worked properly. We had to keep asking for it to be re-coded. If you put the room key anywhere near a mobile phone or another credit card it will scramble it. Then our safe wouldn't open - the batteries on it died. To the staff's credit, it was fixed within about 30 minutes. The day after this happened, the batteries on the card entry to our room died. We couldn't get into our room for the umpteenth time. This meant the batteries on the lock on the door had to be changed which was done within about 30 minutes. This was not ideal after a long day out sightseeing.

The staff were ok... It's a busy hotel so the staff are clearly under a lot of pressure. You don't get the sort of service that you'd expect from a hotel of this sort, but they weren't rude or anything. Just a bit cold and dismissive when they are busy. English isn't a problem there though.

I'm sure anyone booking this hotel would find it to be fine. It's not amazing or anything but the location is definitely its advantage. Would I stay there again...? Probably not.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peta_and_Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aroldo S, Gerente de recepção at Arena Copacabana Hotel, responded to this review, 2 May 2014
Dear Guest,
Thank you very much for your comments at Trip Advisor.
Guest’s comments is very important to us once it provides
Information to correct possible issues to improve service.
We hope deserve the chance of your booking in your next
Visit to Rio.
Sincerely yours
Aroldo Salles.
Fo mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 April 2014 via mobile

We stayed for 5 nights in April. When we checked in we got a room on the 4th floor that had a large amount of mould on the ceiling. We stayed in the room for one night (we had just flown 30 hours!) but requested a new room the next day. The staff were very helpful and we were given a much cleaner one on the 13th floor - what an amazing view! The hotel location is great and close to everything you need. The pool area is quite small but you hardly need it with the beach right outside. Overall, a very enjoyable stay.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank aussie_claire164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aroldo S, Gerente de recepção at Arena Copacabana Hotel, responded to this review, 28 April 2014
Dear Guest,

We thank you for your comments on Trip Adviser concerning your stay.
The guest comments is very important to us once we can correct possible
failures in order to keep the best service possible.
We hope have the oportunity of your visit on your next to Rio.
Sincerely yours,
Aroldo Salles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 14 April 2014

Firstly this hotel has amazing views of the Copacabana beach from a great rooftop pool area. The pool itself is small but adequate for a quick refreshing dip. However it is a great place to sit and have a caipirinha and you can see from one end of the bay to the other.
In comparison to the communal areas the rooms are basic and simply furnished.
We stayed on the eight floor and were lucky to be able to see Christ the Redeemer and part of the beach too.
The soundproofing was not great so we heard the room above us scrapping chairs, etc. which meant that our sleep quality was poor although the bed was comfortable.
Breakfast was on the whole good but no English breakfast tea or classic tea :( The coffee was also poor.
Overall amazing views and location but hotel could improve on some areas.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SimonNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 10 April 2014

The room very comfortable and quiet. The staff is very friendly, all with a smile and ready to help.
5 Stars for the chef and the awesome breakfast. Try the English cake!!!! Great location and I felt safe in the hotel. Great view!!! Overall I will definitely stay there next trip to Rio.
MLima

Room Tip: My room was ocean view, very quiet!!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaLim57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 April 2014

We loved staying here! Its a great location close to the beach in Copacabana. Our room had a beach view which was amazing! The rooms are clean, comfortable and modern. The rooftop bar and pool are nice with spectacular views! The breakfast was fantastic with a huge variety of good quality food and my favourite - its the only hotel breakfast that I had in Brazil that included Acai juice!!! :) The staff was also very helpful and friendly. I would highly recommend staying here.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 March 2014

Great location, across from Copacabana Beach. The front desk staff speak fluent English and were very helpful calling cabs and answering questions. Room was nice and clean and ours had a great ocean view. Breakfast buffet was included; fresh fruits, breads, etc.
Free Wi-fi, in lobby was nice.
Very safe and beautiful area. Would stay here, again.

Room Tip: Higher floor, facing the ocean.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Racefan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arena Copacabana Hotel

Property: Arena Copacabana Hotel
Address: Av. Atlantica 2064, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Rio de Janeiro
#4 Romantic Hotel in Rio de Janeiro
#5 Family Hotel in Rio de Janeiro
#15 Business Hotel in Rio de Janeiro
#17 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Arena Copacabana Hotel 4*
Number of rooms: 135
Official Description (provided by the hotel):
Opened in 2009, the Arena is the newest hotel in Copacabana Beach. Contemporary design with WiFi, King Size Beds, Accoustic Windows, Central Air Cond, among other features place this property as a top choice in Rio de Janeiro. ... more   less 
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Also Known As:
Arena Copacabana Hotel Rio De Janeiro, Brazil

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