We booked 3 nights at this hotel as the first stop on our honeymoon over new years eve on booking.com in July. Now four months later and only a few weeks before we arrive we have received an email saying they have overbooked and we now cannot stay there. We have been offered an inferior hotel in a less desirable location as an alternative, which does not make up for the loss of our intended stay on our honeymoon. Further by only telling us so close to new years eve there are very few other hotels available and none where we wanted to stay, which would have been available in July.
Thanks very much for the bad start to our honeymoon Miramar Windsor. I hope you put in place practices to not do this to other unsuspecting people again.
- Official Description (provided by the hotel):
- Miramar Hotel by WindsorA new concept in hospitality in Rio de JaneiroLocated right in front of Copacabana Beach the Miramar Hotel is surrounded by attractions and in the middle of the electrifying atmosphere of Copacabana. Fast and easy access to the main tourist spots in Rio and to airports. Ipanema beach is only a few minutes’ walk awayThe new Miramar is for demanding guests. The hotel is decorated with noble materials and fixtures, like ecological wood (ecowood), Venetian cristal and fine marbles from different countries.The Miramar Hotel – offers 200 modern, stylish, luxurious rooms and suites.All rooms are equipped with Butler Service, Trussardi bed and bath linen and Nespresso Coffee Maker.Restaurant Sa, under direction of Chef Paulo Goes, contemporary cuisine and elegant decor. Panoramic terrace with beautiful view of Copacabana and complete fitness room with state of the art equipment Infinity edge pool, heated in winter.Pet Friendly, the Miramar Hotel welcomes small pets of up to 5kg and offers special VIP Pet Guest services. ... more less
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- Also Known As:
- Miramar Hotel By Windsor Rio De Janeiro, Brazil