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Mercure Rio de Janeiro Arpoador Hotel
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Reviews (848)
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111 - 116 of 848 reviews
Reviewed 14 November 2013

A great location, right between Ipanema and Copacabana Beach. Close to restaurants. Quality of hotel is OK, we had some incidents with a water leakage on the 4th floor, an exploding lamp and a safe that was out of order, but the hotel was very efficient and fixed everything right away. The staff was the best staff ever, they help you with anything, and are very friendly and professional. Nice rooms with a separate living area and living room. Value for money! If I come back to Rio I will choose this hotel again! The staff was great especially Bruno! He was REALLY funny!

  • Stayed: November 2013, travelled with family
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Thank Queenblomberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

It was disappointing to stay here specially being a Le Accor Hotel. The elevator wouldn't work. Room Service doesn't understand English. For Rio being a tourist city and great nightlife, Room service closes at 11.00pm with not even a snack item available 24 hrs. (Surprising for a Le Accor Hotel). Front desk usually has only one person to attend for Check-in and check-out so I hope you can understand and I don't need to write more. Towels were not clean, the Toilet was not clean when I checked in. It was a total disappointment....however, the staff were friendly though...

Stayed: October 2013, travelled on business
1  Thank SS0704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 October 2013

Located between Copacabana and Ipanema - what could be better than that? Ideal apartment for us as a couple with no kids on the trip. Plenty of room and all the facilities needed. Plenty of opening windows etc for fresh air rather than aircon. Small balcony good for drying clothes on! Breakfast was fine without being lavish. There's a small supermarket about 400m away with everything you need. There's a small number of restaurants nearby. My only gripe was that one night we decided to stay in and order room service. I rang three times with no reply so had to go down to reception to drop off the order. At least when it arrived (on time) it was nice food and plentiful. Staff were pleasant and helpful, and all those on reception spoke English or at least understood my attempts at Portuguese! Used the pool a couple of times - not heated but plenty warm enough being in Rio.
Given that we didn't spend too much time there due to being out and about seeing the sights, this was a hotel that gave us good value, and it wasn't as expensive as I thought it might have been. We booked online directly with the hotel, and had no hassles.

  • Stayed: October 2013, travelled as a couple
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1  Thank SmithyNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

  • Stayed: October 2013, travelled solo
    • Value
    • Location
    • Rooms
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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