The hotel charged me and my 2 colleagues for additional night (which was agreed to be payed by the company organizing the event there). At the check-in the man from the reception confirmed that extra night had already been payed for us. So all seemed to be fine until we found out that Sofitel charged our credit cards with 657,30 RS, each. Then we exchanged few emails with the hotel service but they always "kindly" presented their explanations bringing the conclusion to nowhere… The service of Sofitel seems to be simply unreliable saying not truth and cheating the customers. They have never given us money back. They just "apologized for any inconvenience caused" and wished "best regards." Parody! We will never trust Sofitel. Shame Sofitel, shame on you!
- Official Description (provided by the hotel):
- The location of Sofitel Rio de Janeiro Copacabana is a splendid one. It leaves the guest practically leaning over Copacabana beach – one of the most beautiful beaches in the world. It is beside Ipanema, a charming neighborhood full of attractions, immortalized in a song by Tom Jobim and Vinicius de Moraes, “Garota de Ipanema”.Sofitel Rio de Janeiro Copacabana is considered one of the most prestigious Brazilian luxury hotels, combining French savoir-faire with Carioca charm.Enjoy our comfortable apartments with balconies and the MyBed bed, the executive floor with Club Millésime services – a new concept in personalized service, beach service, two pools and many other facilities, in addition to the award winning cuisine here at Sofitel.Situated near the main business centers in the city, the hotel offers an ample and versatile Convention Center, and also a modern Board Meeting Room, a fully equipped room with a view of Copacabana beach, uniting comfort and personalized services. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Southall Travel, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Sofitel Rio de Janeiro Copacabana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Rio De Janeiro Copacabana Hotel Rio De Janeiro
- Accor Rio De Janeiro
- Rio De Janeiro Sofitel
- Sofitel Rio De Janeiro Copacabana Brazil