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“Great Customer Service”

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Hilton Rio de Janeiro Copacabana
Ranked #16 of 286 Hotels in Rio de Janeiro
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 16 May 2014

I travel to Rio very often on business and always stay at The Windsor Atlantica.
The front Desk people are very kind, professional and acomodating. Speacially Mr. Alex Maciel, he always greets our group and me when we arrive at the hotel with a great smile and whatever your needs is he will try to help you.
Mr Maciel is very polite, kind and a superb professional worker for the hotel.
So I try to recomend people to ask for him whenever I have friends staying at that Windsor Atlantica in Rio.
Thank you Mr. Alex Silva for your great service and kindness.
Sincerely,
Mario Melo

Room Tip: The view facing Copacabana beach is the best, but if you face the sugar loaf side is not bad at all...
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  • Stayed: March 2014, travelled on business
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2  Thank Mario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014 via mobile

I went to prepare a word cup tour.the location excellent.service friendly efficent.although busy. I was never waiting,at breakfast staff were effortlessly operating no one seemed to queue.the bed roomsclean fresh,airy.the iifts speedy,roof top pool and spa excellent.the resturant on groundfloor ran at an extremely high level of service,the best vongole I had for months.the selection of house wine,chilled and high quality at a very reasonable price.the sales manager showed me the hotel explained the vision,with a rare enthusiasm.i look forward to returning in June with my small group.,we have the expertise of well established local ground handler Luana Dux from Elcotur.without whom our planning and expectation would fail.

  • Stayed: March 2014
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1  Thank lowcostdeals_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

We stayed at this lovely hotel at the end of our cruise in jan. We were given a high floor room as requested and were given one over looking the beach. Stunning views . Room was very nice and comfortable with everything you need . Staff very helpfull and most spoke limited English. If you want a top class hotel on the beach front this is for you

Room Tip: Ask for high floor overlooking the beach
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  • Stayed: January 2014, travelled as a couple
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1  Thank robert11111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

wonderful Hotel with one of the best roof-toop swimming pool I have ever seen (the view is second to none). The staff was extremely helpful and because we arrived very early in the morning not just they gave us a room immediately but they upgraded us to a ocean-front view room.
One of the best "rooms with the view" where I ever stayed.
The spa was very clean and the buffet breakfast included all sort of international dishes as well as local specialities (and the view of Copacabana beach was outstanding).

Room Tip: I suggest the rooms from the 30th floor upward.
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  • Stayed: April 2014, travelled as a couple
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1  Thank Barbara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

This hotel has great views, wonderful service and spacious rooms. The breakfast buffet has every type of fruit you can imagine and some you have never seen before that were very tasty. The rooftop pool and bar is something not to be missed. Had a work event in one of their ballrooms and it, too, was superbly done. Great hotel!

Room Tip: Wish I had a corner room w
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  • Stayed: April 2014, travelled on business
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1  Thank gregntommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Excellent and wonderful experience in this Windsor Hotel.
Very High Quality! Very helpful staff. Staff can speak multi-languages, as french.
Room very comfortable.
Location is very good, in front of the beach of Copacabana.
The breakfast is one of the best we can find in the world. We can stay in this hotel safely, security agents in the lobby.
Very clean hotel.
It is a very good place to welcome in the restaurant or in the bar customers for business negotiations.
I recommand highly this wonderful hotel !

Room Tip: Choose a room on the top to get a good view on Copacabana and the town
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  • Stayed: April 2014, travelled on business
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2  Thank Maximilian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

The Windsor Atlantica building is a landmark in Copacabana beach and the hotel lives up to its reputation: the attentive and helpful staff, spacious/ very confortable rooms and great facilities made our stay very enjoyable.
The hotel has 2 different pool areas (4o and 39o floors), an excellent spa and a decent-sized fitness center. The rooftop at the 39o floor has awesome views from the beach and the Christ. Its italian restaurant in the ground floor (Alloro) is one of the best in town.
Highly recommended!

  • Stayed: April 2014, travelled with family
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1  Thank MVZanetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Rio de Janeiro Copacabana

Address: Avenida Atlantica, 1020, Rio de Janeiro, State of Rio de Janeiro 22010-000, Brazil (Formerly Windsor Atlantica Hotel)
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Rio de Janeiro
#2 Business Hotel in Rio de Janeiro
#2 Romantic Hotel in Rio de Janeiro
#2 Family Hotel in Rio de Janeiro
#9 Spa Hotel in Rio de Janeiro
#12 On the Beach Hotel in Rio de Janeiro
#15 Luxury Hotel in Rio de Janeiro
Price Range: £133 - £457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Rio de Janeiro Copacabana 5*
Number of rooms: 545
Official Description (provided by the hotel):
Enjoy the ultimate vacation on the world-famous Copacabana Beach. Hilton Rio de Janeiro Copacabana is the biggest hotel in town and offers 545 guest rooms - 85% of them with ocean view, 36 flexible meeting rooms, two sparkling swimming pools, a full-service wellness spa, restaurants and bars, and beachside service at Copacabana’s waterfront. In addition, the hotel provides an enviable location near, local attractions, multiple dining options within walking distance, downtown and international and local airport. ... more   less 
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Also Known As:
Windsor Atlantica Hotel Rio De Janeiro
Iberostar Rio De Janeiro
Iberostar Hotel Copacabana
Hilton Rio De Janeiro Copacabana Brazil

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