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“Perfect location and excellent staff” 5 of 5 bubbles
Review of Porto Bay Rio Internacional Hotel

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Porto Bay Rio Internacional Hotel
Ranked #11 of 280 Hotels in Rio de Janeiro
Certificate of Excellence
Australia
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Perfect location and excellent staff”
5 of 5 bubbles Reviewed 27 December 2013

I would highly recommend this hotel. Stayed over Christmas in 2 rooms at the front of the hotel with balconies with fantastic views of Copacabana. Reception staff are excellent and housekeeping was superb. The suite 1201 was very spacious and light. Breakfast buffet and staff also very good.

Room Tip: Book a room at the front with number ending in 01, 02 or 03 on a high floor.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WayfarersAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear Guest,

In the name of all our staff I would like to express our gratitude for your comments at Trip Advisor. It is a pleasure to hear that you were satisfied with our services. We will be informing her of your positive observations to motivate her even further. We are really happy that your overall impression about the hotel was excellent, so we hope to have the opportunity to welcome you again soon.

Warm Regards from Porto Bay!
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (407)
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English first
Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 December 2013

What a wonderful hotel in a wonderful location. We cannot say enough about our stay. We had an oceanview room and every morning we woke up and opened the shades to see the full view of the ocean!!

We cannot say enough about the staff at the Porto Bay Hotel - they are all very special people.

Our daughter had to make a trip to the emergency room and the general manager of the hotel drove us there --- where else would this happen!?!?! They were all so caring for our daughter - it was very special and made us feel like family.

The renovated pool area is spectacular -- all wood and glass -- beautiful.

We will definitely go back to the Porto Bay for a visit!!!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MMAlberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear Guest,

It is a pleasure to hear that you were satisfied with our service. We are glad to know that you enjoyed our breakfast. Also, I would like to thank you for your lovely comment about the staff. It's very important for us the well-being of our guests. We will be informing all the staff of your positive observations to motivate them even further.
We all look forward to welcoming you again on your next visit to Rio. Do not hesitate to contact us for any request.

Best regards,
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evanston, Illinois
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 25 December 2013

We had a positive experience at this hotel.

- Front desk staff were very helpful and responsive. Spoke perfect English (very much appreciated in Rio).

- Our rooms were newly renovated, modern and clean. Would have been perfect had there been a lounging area - either an armchair+ottoman or a small couch, as I don't like sitting on the bed in outdoor clothes. The shower water pressure was amazing. The pillows and bedding were definitely better than at most hotels. The twist-caps on the shampoo bottles are clumsy and the bottles will fall through the holder in the shower easily. Also did not like that there are towels hanging in front of the sink as I would be wiping my face on a towel that could have grazed someone's crotch.

- Had the limited view rooms on the 11th floor. Kept curtains drawn all the time as the facing building is pretty close. If you're in one of these rooms, go early to breakfast to get a table facing the beach - great views there!

- Breakfast was quite a spread, relative to other hotels I've stayed at on this trip. Everything you'd expect it to have, EXCEPT pancakes/waffles. It would be nice though to have some variety especially with regards to the hot food, and keep the oatmeal thoroughly heated.

- It is on the Copacabana beach, and it gets noisy at times with people yelling (not sure what was going on there) and music, but the noise did not last through the night.

- Two great dining options very close by: Churrascaria Palace and Azumi.

- None of the taxi drivers seem to have heard of this hotel. It would be helpful if the hotel provided a card with clearly printed directions to help taxi drivers (used the address on the key card to direct drivers but the 5-point font and low contrast with the background made it very difficult to read at night).

- There is a van service located a few steps away from the hotel that takes you directly to the top of Corcovado, so much more convenient than the train! Ask the front desk for information.

- I am docking one green dot because I was billed R$1.50 per minute for local calls. Had I known, it would probably have been cheaper to use my US cell phone to make those calls. Thanks to Gray Line putting me on hold 20 times and not staffing their phone line with someone who could speak English, the sticker shock when I got the bill was substantial. Would they prefer it if I got a front desk person to make every administrative call on my behalf?

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nitpicker011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear guest,

We would like to thank you for choosing our as your accommodation choice during your recent stay Rio and for taking the time to complete this detailed review, is very satisfying to know that you enjoyed your stay with us. Also a pleasure to hear that you were satisfied with the service from the front desk and operational staff. We will be informing them of your positive observations to motivate them even further. We really appreciate your constructive comments, because feedback such as yours truly enables us to reinforce the quality of our Standards. We were delighted to have you as guest and we hope to welcome you again.

Best regards!
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 December 2013 via mobile

This hotel had some of the most helpful, friendliest awesome staff.
It is located across from Copacabana beach - great location.
It is a fantastic hotel. We loved our visit to Rio and we owe a large part to the hotel.
When we go back, will def stay here.
Highly recommended.

Stayed November 2013, travelled as a couple
Helpful?
2 Thank nicojay37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear Guest,

I would like to thank you for choosing our hotel as your accommodation choice during your recent stay Rio and for taking the time to complete your review.
Feedback such yours that enables us to reinforce the quality of our service and we really appreciate your compliments regarding our staff.

Best regards from Porto Bay Rio Internacional Hotel.
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 21 December 2013

I have returned to Porto Bay Rio and found it as great as I remembered it from last year. Special mention to the smiley, friendly and helpful staff (in particular Rosana at reception, Brasiliano in the bar and Francesca as manager) and to the breakfast. Great spot to enjoy Rio. Keep up the standards!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank onlythetruth_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear Guest,

We are really proud that your overall impression was excellent, and we are very happy that you choose to stay with us.
Thank you for your choice to use our services, and in order to achieve this aim, it is always important to know your opinion on it.
We will be informing all the staff about your positive observations to motivate them even further.

Sincerely Grateful,
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

Rooms very spacious with everything you could require. Excellent bath room, with very powerful shower and unlimited hot water.
All rooms on the front of the hotel have full beach views, those on the side have a partial view, however those from the 16th floor upwards look over the neighboring buildings and have a far superior view.
Free wifi inside the hotel.
Pool on the roof (20th Floor) with amazing views of Copacabana beach, Sugarloaf mountain and Corcovado (Christ the Redeemer)
Excellent breakfast in the hotel, huge choice (Fruit, continental, cooked breakfast, juices, yogurt etc)
Loads of bars and restaurants locally if you prefer to get out and soak uo the atmosphere a bit.

Room Tip: Request a room on the front of the hotel or 16th floor or above on the side.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SimonOkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 16 January 2014
Dear Guest,

Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel. We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We all hope to have the pleasure of welcoming you again very soon!

Warm Regards from Rio de Janeiro!
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange County, CA
Level Contributor
107 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

If you're looking for a hotel on Copacabana beach, this is the one! It's got everything... great location, wonderful staff, awesome breakfast buffet, clean & modern rooms, daily happy hour, etc.

We stayed for three nights and I was impressed from the minute we walked in. We came off a cruise ship, so we arrived early, around 9:30 a.m. We were given our room an hour later. We had booked a panoramic room and the view from our corner room (703) was great. (One of the best hotel showers I've ever experienced as far as temperature and water pressure. There was an intermittent problem with the hot water, but it always seemed to be working in the morning when we needed it between 7 - 10 a.m.)

Breakfast was included in our room rate and it was one of the highlights of the day. The variety of fresh fruits and juices was amazing. Plus, there was a large assortment of meats, cheeses, pastries, bread, eggs, bacon, sausage, etc. Take advantage of it, if it's included in your stay.

Happy hour drinks in the bar were delicious! The bartenders are very skilled and the caipirinhas are excellent.

The rooftop pool has amazing views from all sides.

The metro is a few blocks away, as well as, the city buses. There are supermarkets, an outdoor weekend market, souvenir shops, and restaurants just around the corner.

To get to the airport, we arranged a car through the hotel to GIG International and I think it was a good deal (around $40.)

I would stay at Porto Bay Rio again in a heartbeat.

Room Tip: The higher the floor, the better if you're facing the beach.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Janis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, 8 January 2014
Dear guest,

We greatly appreciate you for taking the time to qualify us on TripAdvisor. We are extremely pleased with your compliments regarding our staff. is really gratifying to know that you had a memorable stay at our hotel and that you will come back to stay with us. Thank you very much and see you next time!

Best Regards,
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Porto Bay Rio Internacional Hotel

Property: Porto Bay Rio Internacional Hotel
Address: Avenida Atlantica 1500, Rio de Janeiro, State of Rio de Janeiro 22021-000, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Rio de Janeiro
#6 Family Hotel in Rio de Janeiro
#6 Romantic Hotel in Rio de Janeiro
#7 On the Beach Hotel in Rio de Janeiro
#10 Luxury Hotel in Rio de Janeiro
#13 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Porto Bay Rio Internacional Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
Right on Copacabana beach in the spectacular city of Rio de Janeiro, PortoBay Rio Internacional offers you the best of two worlds - the sensational city and a breathtaking view over the beach right on the doorstep... Step into Rio Internacional and feel at home - make the most of your stay! Look out over Copacabana beach and revitalise yourself with the sea breeze. The ideal location for an unforgettable holiday or to counter the stress of a day's work in Rio ... 117 apartments/rooms decorated in the best taste... a range of flavours at La Finestra and a roof-top pool with stunning views over Copacabana beach and Corcovado... The hotel PortoBay Rio Internacional offers free Wi-Fi throughout the whole hotel. ... more   less 
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Also Known As:
Rio Internacional Hotel
Hotel Porto Bay Rio Internacional
Porto Bay Rio Internacional Hotel Rio De Janeiro, Brazil

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