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“We adored it and the rooms!”

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Belmond Copacabana Palace
Ranked #3 of 283 Hotels in Rio de Janeiro
Certificate of Excellence
Reviewed 25 June 2011

The rooms and the view are stunning. You are about 20 feet away from the beach and then if you keep walking you get to Ipanema! Try a night to go out because it is a stunning city, but all the hotel restaurants are great too! The staff there are amazing and will tend to all your needs!

Room Tip: Tyr and book before hand and maybe get a discount!
  • Stayed: March 2011, travelled with family
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2  Thank Gmonk1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiana_luiz, Gerente geral at Belmond Copacabana Palace, responded to this reviewResponded 5 July 2011

Dear Guest,

We appreciate your comments regarding your stay at the Copacabana Palace Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Andréa Natal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,201 - 1,207 of 3,311 reviews

Reviewed 23 June 2011

I visited Rio for business and i stayed in one of the front rooms...the view was astonishing,especially after a tiring day! I loved the breakfast with all those fruit that we don't have in my country!The pool area i suppose needs some renovation, but i enjoyed my stay!

  • Stayed: November 2010, travelled on business
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2  Thank vcharis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiana_luiz, Gerente geral at Belmond Copacabana Palace, responded to this reviewResponded 5 July 2011

Dear Guest,

I am thrilled to hear that you had a pleasant stay with us.

Our team will be very proud to hear your praise, and I will be certain to pass along your comments.

We look forward to welcoming you back to Copacabana Palace in the future.

Yours Sincerely,

Andréa Natal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2011

This is our second time at Copacabana palace. It s always been great. Fríendly staff , specially at the restaurant. Fabio The metre at la pergola is really nice and makes people feel at home. The hotel is beautiful, just across The beach, is children friendly and peaceful,
(yes, both things) , great ocean views, a large pool, excellent food quality, and it has The best restaurant ever overlooking The pool: The cipriani.
If i had to comment on something that could be better:
Room fridge was noisy and we had to turn it off at night
Having The most incredible pool we found it not heated this time and could not use it,a pity.as The weather was perfect but The water was too cold.
Another thing about The pool. It is a fantastic water mirror which is ruined by two showers on both corners that make The still water mirror effect disappear.. We think the pool looks a lot better when they are off.
And about wi fi, great it is free but we had to log in a little too often daily...
As for The rest, thank you All. Always nice to stay at cp in rio!

Room Tip: Ocean view rooms are great
  • Stayed: June 2011, travelled with family
    • Value
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2  Thank cucuruchito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiana_luiz, Gerente geral at Belmond Copacabana Palace, responded to this reviewResponded 5 July 2011

Dear Guest,


We would like to thank you for sending us your comments.

Comments received from guest provide us with a valuable feedback.

We also hope you will be able to stay with us again soon.



Sincerely,

Andréa Natal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2011

I was very exited to spend few nights at the Copacabana Palace.
Locaton is great and views amazing.

The hotel really needs a full renovation, non flat tv and very old fashion. I had to change of suite at 11pm as there was no lights in the shower and toilets.

Services is great, except from the arrogant and unhelpfull concierge (maybe not if you book tours through them). Watch your bill as they try to charge you 75USD for a single coffee at breakfast.

  • Stayed: May 2011, travelled on business
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2  Thank Ptitlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiana_luiz, Gerente geral at Belmond Copacabana Palace, responded to this reviewResponded 20 June 2011

Dear Guest,

Thank you for taking the time to tell us about your stay at the Copacabana Palace Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Copacabana Palace Hotel, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,


Andréa Natal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2011

We booked the hotel as it was no1 rated on TripAdvisor. Although the hotel was nice, it was nothing special and felt dated in several areas, including our room. It is a comfortable hotel with nice staff but not really a 5 star hotel.

The breakfast was very expensive and of poor quality, the hotel lacked a bar with a decent scene. I would suggest the hotel is best for the 50+ looking for a quiet getaway from the hectic pace of Rio. In summary, average hotel very average location. Stay in Ipanema a far better experience.

  • Stayed: March 2011, travelled as a couple
    • Value
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1  Thank BenjyLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2011

Seldom do I travel and pay $485usd per night to stay at a hotel, however, this hotel is definitely worth it. When you arrive on the grounds of the hotel you are greeted by the lobby men whom take your luggage right away and bring you inside. All workers are dressed in white uniforms an white gloves. As you reach the counter everyone speaks multiple languages and helps you in any way possible.

I purchased two one bedrooms. The first bedroom was large and very well kept with an incredible bathtub. The second did not have a bathtub and was definitelynsmaller. I went imediately downstairs and complained about the size of the room. They immediately gave the bell boy 3 different keys and told me to choose the one I like. I was shown suits and ocean view room which were incredible. I eneded up staying in room 305 which was a fantastic sea facing room with a small balcony.

Fantastic service. They will cater to whatever need you have!

The pool is amazing and heated and the club downstairs is great. Packed to the door with people 18 to early 30s; very happening club with great drinks.

Room Tip: No tip. Just walk in or call in advance.
  • Stayed: May 2011, travelled with family
    • Value
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2  Thank bmhanlon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

If you can find a nicer hotel, let me know. But be prepared to pay for it. Beach front in Rio is IMHO as expensive as anywhere in the world. They upgraded us to a ocean view suite which was great...nice touch. There are lots of business people here but even though I was walking around in a bathing suite I was treated the same way. Security is crazy....never was worried about the local area. Beach is right across the street. Buffets are available for all meals (gourmet plate service also). Paid $180.00 for 2 for lunch buffet!!!!!. We laughed at the 300.00 bottle of Grey Goose Vodka they were selling. American products get taxed HEAVILY by Brazil. Overall, if money is not a problem, and you want to experience luxury. Stay here.

Stayed: June 2011, travelled as a couple
2  Thank palmer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Copacabana Palace

Address: Avenida Atlantica, 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Rio de Janeiro
#1 Romantic Hotel in Rio de Janeiro
#1 Family Hotel in Rio de Janeiro
#1 Spa Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
#3 Luxury Hotel in Rio de Janeiro
Price Range: £199 - £566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 239
Official Description (provided by the hotel):
Located in the famous Copacabana Beach, the Belmond Copacabana Palace is known as the most luxury hotel in Brazil. A symbol of sophistication and refinement, the Belmond Copacabana Palace offers an impeccable service, excellent cuisine and luxurious accommodation, confirming its tradition of ideal place to stay in Rio de Janeiro. The Belmond Copacabana Palace offers three restaurants inside its facilities; the Italian Cipriani, the Pergula Restaurant, with Brazilian and international cuisine, located next to the pool and the new Pan-Asian restaurant awarded with a prestigious Michelin Star, Mee. Apart from being a landmark in one of the most beautiful areas of Brazil, the hotel is also a center of wellbeing. It offers one of the main spas in the country, with different types of treatments, as well as a beauty salon, both open to the public. It also has a boutique with national and international brands and exclusive pieces. The exclusive Beach service offers sun loungers, umbrellas and water for the guests. The personalized treatment enchants the guests and provides a family atmosphere, making everybody feel at home. The hotel is also known as one of the most sort after venues for parties and Rio´s social events. It has a convention center with ten different rooms and salons of different sizes and shapes, to suite the various needs of the clients. For parties, the hotel offers the luxurious Golden Room, the Nobre Room and the Copacabana Rooms, which can be used for cocktails, dinners, wedding receptions, business meetings and other large parties. ... more   less 
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil

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