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“You feel Brazil in the best”

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Belmond Copacabana Palace
Ranked #3 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“You feel Brazil in the best”
Reviewed 19 June 2014 via mobile

The most charming hotel in the world , is like you travel in time with bossanova in soundtrack the service is excellent and the decoration is amazing , the pool is nice and the restaurant chic we enjoy very much Rio de Janeiro

  • Stayed November 2013
    • Value
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Helpful?
2 Thank newtonjonh5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear Guest,
We were really delighted to read your comments. Knowing that your stay was wonderful and remarkable make us truly happy and sure that we did our job effectively providing a stay with high quality and excellence.

All the best,
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3,211 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (397)
Date | Rating
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English first
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Stayed there for few days in May and i could not fault.


Staff was very attentive and professional, had breakfast in the restaurant the the buffet is great. There is a very large selection but my favourite was the fresh fruit.

My room was in the newer part of the building, large and bright. Excelent housekeepoing.

I did manage to take advantage of pool and got a bit of tan too...

Room Tip: Room with ocean view
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  • Stayed February 2014, travelled solo
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Helpful?
1 Thank paul w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear Guest,
It was amazing to know about your terrific stay with us. We do hope that we return and enjoy Rio again, no matter the season. There are always surprising moments in and out of the hotel.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 June 2014

This is a great "grand" hotel, all the facilities are excellent (breakfast is wonderful, swimming pool quiet and clean etc). However, the rooms are noisy and in some cases very outdated. The hallways in the "old" hotel look very tired. This time I was in the new wing, with a "street" view, initially I thought that my window was open as the street noise was so loud, but unfortunately not......

  • Stayed June 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank swissview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear Guest,
First of all, we really apreciated that you shared your impressions. Although the main building was deeply renovated, we always are looking for constant improvements and projects in our external and inner areas and rooms. Regarding to the noise, we really would like to express our apologies. Feel free to provide more complement to your report in order to identify and make the possible adjustments.

All the best,
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Miami, Florida
Level Contributor
193 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 14 June 2014

I stayed there for a night with my husband to have the experience of staying in a very recognized worldwide hotel. The hotel is beautiful, personnel are very attentive, but I did not like at all the room we were in. I stayed in the 'new' building at the back of the pool, and we were not amazed.

What I really did not like at all was the 'beach' smell. I understand the hotel is in front of the beach, but I have stayed in the Sofitel and this is not what you get. Humid, heavy salty smell.

I would stay again there unless it is for free. In that kind of high end hotels you would expect to snell different that the small ones that are all over the city. This was not for me.

  • Stayed July 2013, travelled as a couple
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Helpful?
4 Thank Bett76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear Guest,
Thank you for sending and sharing your impressions. First of all, we really need to mention that it is frustrating to us verifying what happened almost one year ago in order to consider all the circumstances involved of how the external sea smell got into your room. Please we assure you that if we had known at the time of that episode,even being atipical, we would do everything possible to take steps to avoid the turbulence. Please accept our apologies and feel free to add more details to help us to identify the occurance.

All the best,
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Rio de Janeiro, RJ
Level Contributor
235 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 11 June 2014

We stayed at the Palace, after our wedding party!
My wife dressed up at the hotel before, and every detail was perfect.
The hotel offer a lot of amenities for her during this time.
When we arrive after the party, all the room was clean, new towels and everything.
BTW, we choosed the biggest room, at the 6th floor.
What a perfect view of Copacabana Beach. The room is huge, confortable, a very large bed, bathub with beach view, the bathroom is bigger then many other rooms at many hotels.
Ask for a breakfast at your room and enjoy the view!

Room Tip: 6th floor is the best room ever!
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Augusto O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear guest,
We would like to thank you for choosing to stay at our hotel to celebrate such a special occasion such as your honeymoon. The hotel is really very romantic when combined with the city of Rio which is beautiful. Any moment is enhanced and becomes unforgettable and remarkable for life.

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minyama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 June 2014 via mobile

We have travelled from Australia and stayed in many of the worlds leading hotels including Versace, Sherry Netherlands etc. This Hotel definitely deserves to be ranked in the top hotels. The service is fantastic, staff go out of their way to assist in every way. The wifi was great and free of charge, the location was great and the hotel was very clean. The food was also amazing and reasonable value. They had a bottle of champagne for us on arrival with biscuits for our anniversary and had arranged transport for us from the airport which was great. The only thing I would suggest is to take a few dvd's in English, as they don't have many English speaking channels on TV (only CNN and the like). The DVDs are also Portuguese. Although, you don't spend much time in front of the tv anyway, so not a big issue. We took our apple MAC and could download movies anyway. The bed is very large and very comfortable with a pillow menus on offer. No tea making facilities in room, however, they are more than happy to bring milk and a kettle to the room free if charge, so once again not a big issue. They have chairs and staff over on the public beach which was fantastic... They bring you cold water and towels in the beach! I would definitely stay here again! Great value and truly a 5 star experience (even though we did not upgrade to a suite it was 5 star all around).

  • Stayed June 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JVSukkarieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear Guest,
We really want to express our gratitude for the very kind comment. We make a constant effort to provide a high quality service obeying the highest international levels. With respect to your suggestions, we guarantee that we will analyze them in every detail.

Thank you,
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Woking, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014

Stayed here in May 2014 for first 3 nights of my honeymoon. Service is excellent. Staff all speak English and waiters in restaurant were excellent. The food was excellent and we had a deluxe suite at the front of the hotel overlooking Copacabana beach which was amazing.

I thought the pool area was very smart but its a bit of a shame that the pool is not really in direct sunshine for much of the day so sunbathing isnt really an option. Plus, the whole pool area is overlooked by a very large apartment block next door which kind of ruins the feel a bit.

Overall though, an excellent hotel and I was very pleased with our stay.

Room Tip: I would recommend going for a room at the front of the hotel as the view of the beach and the hotel...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review, 30 June 2014
Dear guest,
We would like to really thank you for choosing to spend your honeymoon honeymoon with us. Your compliments are very welcome and will share with our teams. Hopefully your next wedding anniversaries can also be passed here.
Regarding the pool, at certain times of the day, there are areas of shade. Some guests prefer indirect sunlight. Alternatively, we have a beach service that is a must!

All the best,
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Additional Information about Belmond Copacabana Palace

Property: Belmond Copacabana Palace
Address: Avenida Atlantica, 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Rio de Janeiro
#1 Romantic Hotel in Rio de Janeiro
#1 Spa Hotel in Rio de Janeiro
#1 Business Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
#3 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 239
Official Description (provided by the hotel):
Located in the famous Copacabana Beach, the Belmond Copacabana Palace is known as the most luxury hotel in Brazil. A symbol of sophistication and refinement, the Belmond Copacabana Palace offers an impeccable service, excellent cuisine and luxurious accommodation, confirming its tradition of ideal place to stay in Rio de Janeiro. The Belmond Copacabana Palace offers three restaurants inside its facilities; the Italian Cipriani, the Pergula Restaurant, with Brazilian and international cuisine, located next to the pool and the new Pan-Asian restaurant awarded with a prestigious Michelin Star, Mee. Apart from being a landmark in one of the most beautiful areas of Brazil, the hotel is also a center of wellbeing. It offers one of the main spas in the country, with different types of treatments, as well as a beauty salon, both open to the public. It also has a boutique with national and international brands and exclusive pieces. The exclusive Beach service offers sun loungers, umbrellas and water for the guests. The personalized treatment enchants the guests and provides a family atmosphere, making everybody feel at home. The hotel is also known as one of the most sort after venues for parties and Rio´s social events. It has a convention center with ten different rooms and salons of different sizes and shapes, to suite the various needs of the clients. For parties, the hotel offers the luxurious Golden Room, the Nobre Room and the Copacabana Rooms, which can be used for cocktails, dinners, wedding receptions, business meetings and other large parties. ... more   less 
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil

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