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Windsor Florida Hotel
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Reviews (1,132)
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All reviewscatete metro stationbreakfast buffetclose to downtownrooftop poolbusiness tripthe hotel is cleancorner roomthe air conditioningcomfortable bedsthe hotel stafffelt very safesugarloaf mountainsugar loafflamengoneighborhoodcopacabanabrazil
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Reviewed 25 April 2014 via mobile

Our flight landed from the USA at 9am so we arrived at the hotel approximately 1030. Checkin usually isn't until 2pm, so we hung out at the rooftop pool until they could accommodate us. They also gave us a temporary wifi password in the meantime which was nice. At about noon, they were able to give us a room for early checkin. Our room was on the 7th floor with a view of the inside of the hotel and construction to the right. Not much to see. Our king sized bed was nice and clean but too firm for my liking. Pillows were flat and could have been fluffier. Bathroom is also very clean. There is an in room safe and mini bar. The hotel also offers complimentary wifi for their guests and a breakfast buffet which is good. There is also a small fitness center for those inclined to keep fit. The hotel is also located within walking distance of restaurants, shops, the subway station, bars, nightlife and the locals Flamengo Beach. We booked this hotel for only 2 nights, which gave us a chance to squeeze in some city life before transferring to our resort in Copacabana. My only complaint is that our room was located right next to the construction zone so it was quite noisy during the day. Not good if you are trying to take a nap after a long flight. Also the construction work woke us up at 7am every day.

Stayed: April 2014
1  Thank Shelle702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

The hotel location is good if you are on a business trip. It is not far from downtown, Flamengo and Botafogo neighborhoods, but is not good if you plan on walking at night, searching for nice places to have dinner. There are few nice restaurants nearby and the surroundings are not good for tourists, specially foreigners. Nice rooms and an excellent restaurant, with "a la carte" and buffet. Try the seafood salad or the parmeggian filet mignon, they're awesome.

Room Tip: Avoid rooms at lower floors, they can be quite noisy at night.
  • Stayed: May 2013, travelled on business
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1  Thank jaljunior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Can't fault the price as it is very competitive for Rio. It's location in Flamengo is ok for business but not if you want the beaches of Copacabana and Ipanema. The hotel is ok bug is still under renovation. My room was 2 away from the building works and I was not impressed at being woken up at 0700 by the sound of drilling.
Room itself was fine, plenty of room and up to date. Had a problem with the safe which was not fixed despite a request to reception. Breakfast again was OK. Usual standard for a business hotel in Brazil.
To sum up, ok for the price. You get what you pay for!

  • Stayed: January 2014, travelled on business
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Thank wanderingmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

Considering the hotel prices in Brazil in general and Rio in particular this is a great option. It's close to Santos Dumont airport if you are arriving in a local flight (BRL 15 for a taxi ride from the airport) and half a block from Subway's Catete Station which connects you directly to Ipanema and Copa. Close to trendy Santa Teresa neighborhood and historic downtown. The hotel is still undergoing restoration and adding a new building, rooms are in perfect condition and fair sized. Wifi is good. Has an very good buffet breakfast and free parking. Staff was very polite and helpful. One thing to note is that bathroom doors don't go all the way to the floor, which is somewhat inconvenient if sharing the room, never seen this before.

  • Stayed: February 2014, travelled with family
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Thank ClaudiaR_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulo p, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 15 February 2014
Google Translation

Prezada Sra. Claudia,

Muito obrigado por registrar suas impressões sobre nosso hotel no TripAdvisor!
Seus comentários são importantes uma vez que os usamos para aprimorar nossa estrutura e também nossos serviços.
Nossos colaboradores ficaram orgulhosos e gratos pelo reconhecimento de nossos esforços em manter o nível de atendimento aos nossos hóspedes.
Esperamos recebe-la em novas oportunidades.

Cordialmente,

José Luís Pilar
Gerente Geral Interino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

The hotel's location is convenient for Catete metro and adjacent to the sublime jardim do Museu da República.

It is mainly a business hotel and only to a lesser extent caters for holiday makers, and it was noticeable how quieter and more relaxed the place became over the weekend.

Service was generally good with some great personal attention at times from the restaurant team and the gentleman who looked after the pool level bar. Also one of the lobby staff had a great command of both English and French and was a wealth of interesting and anecdotal information including the country's history.

The pool itself is on the tenth level and looks toward the mountains behind the city and is a great spot to view the city (although the poolside area itself is inclined to be noisy).

The hotel's formality was a vague disappointment. Having stayed eleven nights I rather felt the time it took to check out and its unengaging silence had more the mood of passport control. Presumably the hotel has to check that you haven't stolen the minibar contents, but why not chat to you meanwhile to see how things had been during your stay?

My other slight moan relates to the charges which included a service charge and endless detail which is not made sufficiently clear by the booking companies to whom you're directed if you use Trivago. This made the hotel rather pricey and perhaps I can only say read the endless small print if your eyesight and will permits.

Room Tip: I had a room looking towards the gardens of the republican museum which if you're high up can be very pleasant
  • Stayed: January 2014, travelled solo
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Thank LesFlamantsRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulo p, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 15 February 2014

Dear LesFlamantsRoses,

We would like to thank you for choosing the Windsor Flórida Hotel on your recent trip to Rio and also for taking your time to help us through your comments. For sure they will be of great value to other tripadvisor travelers.
If you have any other suggestions to improve our services it will be a pleasure to hear from you again.


Sincerely,

José Luís Pilar
General Manager in Charge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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