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Rodrigo L
Brasilia, DF

Great hotel

5.0 of 5 bubblesReviewed 3 Oct 2016
I went to Rio last September and was amazed by this hotel. Rooms are really comfortable and spacious. Although it is not close to hot places like Copacabana or Ipanema, the subway station is just within a 50meters walk.
It is quite close to Lapa, where Rio nightlife is.
I was mostly impressed by how staff was amazingly polite and helpful. I had a problem with my booking, notice right away by the front desk, even without me complaining. Ended up getting an upgrade. This is the proper way of treating guests.
Congratulations Windsor Florida.
Date of stay: September 2016
Trip type: Travelled solo
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this review
Responded 13 Oct 2016
Prezado Sr. Rodrigo,
Fico muito feliz que tenha gostado de sua visita ao Rio e principalmente por sua escolha de hotel ter sido recompensada.
Muito obrigado pelos elogios e esperamos que em sua próxima visita ao rio nos vejamos novamente.
Atenciosamente,
Neube Brigagão
Gerente Geral
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,362)
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Reviewed 22 September 2016 via mobile

Stayed with teenage girls. 5 mins walk to great Flamengo beach which is definitely underrated, quite quiet too. 2 mins walk to time station and an excellent pay by weight restaurant. Area might seem a bit shabby but was fine and safe for the 4 days we were there. Big clean rooms and giant showers! Big buffet breakfast. Very helpful staff. Downside? Getting any washing done was very quick but very expensive! And they couldn't do us a breakfast when we checked out super early. But overall v good.

Date of stay: August 2016
Trip type: Travelled with family
Thank rockg118
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 28 September 2016

Dear Guest,
First of all I would like to thank you for your kind comments about our hotel and services.
I'm really glad that you've enjoyed your trip to Rio and that our location was a perfect fit for you.
We do hope to have you as our guest again in the near future!
Sincerely,
Neube brigagão
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2016

In order to balance cost, ensure a birthday celebration and the joy of my daughter, we decided to give her a 5 years old party at a hotel, as a sleep over night with 10 friends from school. Not only the price was acceptable, but the accommodations were clean, bright, on the right size for the event and the room acoustics worked just fine, respecting our and other privacies. The room service was outstanding, as rooms were cleaned twice, and the proposal provided by the hotel really met our expectations. We fully recommend this hotel for this type of event.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ninanatal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 28 September 2016
Google Translation

Prezada Sra. Maria Nina,
Primeiro gostaria de parabenizá-la pela iniciativa de preparar algo tão especial para sua filha. Ficamos muito felizes em poder participar de tal momento que certamente ficará na memória dela e das amigas por muito tempo.
Caso queira repetir a experiência nossas portas estarão sempre abertas!
Atenciosamente,
Neube Brigagão
Gerente Geral

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Reviewed 2 September 2016 via mobile

We recently stayed here during the olympics on two separate stints. Great location just a few minutes walk to copacabana beach. The rooms are comfortable and were well cleaned each day.
The staff were very helpful and polite. Especially the front desk staff. On our second visit the staff remembered us and made us feel very welcome.
The food is average- breakfast was ordinary and the coffee was not to my taste. We eat only once in the hotel and it was mixed. One dish ok the other lasagne was again not very good.
Would recommend for location and staff. There are so many lovely restaurants around this area that the food is not an issue.
The rooftop pool was nice too if you want a break from the beach.
All in all great stay!

Date of stay: August 2016
Trip type: Travelled with family
Thank Horshamsezy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 27 September 2016

Dear Guest,
I would like to thank you for your kind comments about our staff and facilities.
It was a fantastic time to be in Rio and I'm glad that your stay with us was part of those beatiful memories.
Sincerely,
Neube Brigagão
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2016 via mobile

No frills hotel which is clean but udated. Good breakfast selection and friendly staff. Well located for the metro in an area which felt safe at night. Worth considering particularly if visiting Rio 2016

Date of stay: August 2016
Trip type: Travelled on business
Thank X3309OSdavidd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 24 August 2016

Dear Mr. David,
First of all I would like to thank you for sharing your experience with us.
Our location is indeed a fantastic one for those who wants to enjoy the games in Rio as we are close to the boulevard, the marina and also with a subway station just a few steps away.
Once again I thank you for your comments and for choosing us to enjoy this fantastic olimpic period.
Best regards,
Neube Brigagão
General Manager

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Reviewed 15 August 2016 via mobile

Hotel was a great location for Olympics for me even with 2 metro lines and a long bus ride at end. I found the hotel staff here to be very friendly and the hotel very clean. Good security at front of hotel and hotel entrance is literally in front of the Catete Line 1 and 2 metro stop. Easy walk to beach and to Largo metro stop where you can catch bus ride to Corcovado though I'd recommend the tram for that but tram requires 1-2 day advance purchase. Mini bar was reasonable and housekeeping did a great job.

Date of stay: August 2016
Trip type: Travelled solo
Thank TravelNo1Fan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 18 August 2016

Dear Guest,
First of all I would like to thank you for you kind comments about your stay.
I'm glad that you could take an advantage of our location to enjoy our city even more!
Also that our services and facilities were up to your expectations.
We hope you find some free time soon to come back to Rio and continue to explore all the possibilities that this beautiful city reserves to all visitors!
Sincerely.
Neube Brigagão
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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