I arrived in Rio a day late and the staff kept my reservation intact. The front desk staff was very helpful even from the time I called them to communicate that I'd missed my flight. I even got a free upgrade, which allowed me to use a sauna in my room. Now that was a welcome bonus. The 2 front desk people I dealt with have the personality for the job.
The breakfast is very good. There was a good variety of fruit, pastries and drinks every morning.
I used the gym frequently and I like that it faced the ocean, giving me the most picturesque of views during my workout.
In a few areas of the hotel I observed that some work needs to be done, but this did not spoil my stay in any way.
The Wi-Fi was a little problematic on the 15th floor. That's an issue that definitely needs to be looked at.
The location is excellent. A short walk from the beach, close to restaurants and tourist attractions.
I definitely recommend this hotel to anyone visiting Rio.More