The Best Western is only a short 5 min walk to the absolutely beautiful cococabana beach. Great location! We stayed during the World Cup and this is the first time ever that I have been told our suite for two people (which is what was advertised on booking.com -two people) would incur an additional charge of $300 to actually have two people stay there. Our booking for 5 nights was non refundable and at a $2100 for 5 nights we had no choice but the pay the hidden additional charge. I find it
Completely unbelievable that a world class and an internationally renowned hotel chain can be so deceptive. This was my first stay in a Best Western and I will never stay with Best Western again due to this experience. Whilst I understand it is the World Cup- we already paid a ridiculously exorbitant amount for a 3 star hotel. Outside of this, the hotel rooms are tired - but large and comfortable for a 3 star hotel. The cleaners were excellent and kept the rooms extremely clean, however our toilet was blocked twice during our stay. The general staff were very friendly and spoke sufficient English.
Breakfast is complimentary and sufficient, but there is no variety in what options are offered each day.
Overall the staff were amazing, the hotel is tired but clean - but Best Western - seriously disappointed in your scheming and deceptive approach to increase revenue from tourists on holidays.
- Official Description (provided by the hotel):
- The Augusto's Rio Copa Hotel is located just two blocks away from the world famous Copacabana beach. We are the ideal choice for visitors wishing to stay near the major Rio de Janeiro attractions. The Rio Copa Hotel offers wonderfully decorated rooms, full Service Restaurant, swimming pool and meeting facilities. Enjoy one of the world's favorite tourist destinations at the Augusto's Rio Copa Hotel. ... more less
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- Also Known As:
- Best Western Rio Copa Hotel Rio De Janeiro
- Rio Copa Best Western
- Best Western Rio De Janeiro
- Rio De Janeiro Best Western
- Augusto's Rio Copa Hotel Rio De Janeiro, Brazil