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“Good location and service”

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Windsor Palace Hotel
Ranked #30 of 281 Hotels in Rio de Janeiro
Certificate of Excellence
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location and service”
Reviewed 27 August 2013

Stayed here in August 2013 for 2 nights.

The bedroom and bathroom were both clean and nicely presented, although the wood panelling in the bedroom was looking a bit worse for wear. Air con worked well and there was plenty of space for storing my belongings, including a safe. Comfortable double bed (not two singles pushed together). Nice flat-screen TV with plenty of stations, though BBC World and CNN news were the only English language programmes; this wasn't really an issue because who wants to spend their entire holiday in a hotel room? Generic shampoo and conditioner available with a rickety but superb hairdryer!

Great location - one block away from Copacabana beach and about a 10min walk from Copacabana Palace hotel. As a result, all the touristy places were within easy reach but without all the noise. Actually, talking about noise, I had a room on the 7th floor facing the main street with a balcony. Unfortunately, even with the door closed there was always street noise drifting into my room - I could have asked for a room transfer, but just used ear plugs and that was fine.

Metro station very close-by, with a range of shops, supermarkets and restaurants all within walking distance.

Staff were very helpful at all times, especially on the front desk and in the restaurant. Breakfast was good with a nice selection of hot and cold foods. Small selection of food in the evening restaurant with a good service from the staff. Reasonably priced caipirinhas.

My only issue is that this 4* hotel has a 'business centre' where guests have to pay for internet access. Yes, it's only 25cents per minute, but why? Also, there is no printer available, so the front desk chap and I had to do a silly dance of sending emails back and forth to each other in order to print my document (it never materialised). Come on, WPH, sort this out!

Overall, I had a pleasant stay at this hotel and would happily use it again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GKG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rio De Janeiro
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2013

Very noisy hotel , no guest allowed in rooms . I paid for a room with two guest , they dd not allow me to bring my guest in . I also booked a queen size bed , they gave a double bed , I have to fight the next day to get what I paid for. Will never stay in this hotel again .

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Ahmad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konstanz, Germany
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2013

In general the stay in Windsor Palace is good. It is clean and the room is has enough space and light.
The service of the hotel is good. They are helpful. Internet is not the fastest thing there but that's general problem in Brazil.
Breakfast is ok, nothing special but not bad.
The fitness is small and with less devices but at least they are good. The pool is small but nice area for resting.

Room Tip: As high you stay as best.
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  • Stayed July 2013, travelled on business
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blackpearl2206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 July 2013

Stayed here in March, location was ok, hotel itself is ok, breakfast is good, staff are nice and very helpful. Our first room had bed bugs, we were quickly moved, rooms are basic but ok if its just for a few days. Unfortunately accommodation along with everything else in Brazil is very expensive!!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nina27London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 July 2013

The location is very central and two blocks from the beach. The rooms themselves are not very luxurious and could use some serious updating, but then it would probably be much more expensive like the other hotels. People are nice and helpful. The breakfast buffet is very complete.

Room Tip: Make sure to specify the size of need desired. If not you will get 2 single beds.
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  • Stayed July 2013, travelled on business
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    • Rooms
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    • Service
Helpful?
1 Thank alexppg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twickenham, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 June 2013

This hotel is very close to Copacabana Beach and also to many good restaurants.

The reception staff were very helpful as regards information on attractions and how to get to them. They do offer tours, but to be quite honest it is easy and cheap to get round Rio using taxis and the main attractions do not need a guide.

The room was clean and very comfortable, with an enormous bed. There was a good variety of food for breakfast. The roof bar had very good views of the beach and if you peered round the corner you could see Cristo Redentor!

My only gripe was that the free WiFi was very flaky - one needs to put the latest pics of Rio on Facebook to show off the lovely city!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaggieCass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 April 2013 via mobile

Stayed here for three nights on business. Previously stayed at the hotels on the front facing the beach eg Othon Palace, Windsor Atlantica etc , all about another $50 per night, but the Windsor Palace is very definitely a big step down in overall quality. To be fair, it's a good location -only 2 mins from the beach and 10 from the metro station, clean - though somebody was smoking on my floor so you could always smell it, and breakfast is OK.

However my room, 1305 was really tired, the bed was OK but other furniture really old and falling apart. The bathroom distinctly pokey and old, reminded me of some very old hotels I stay at in Cracow about 10 years ago, and I would not dare take my wife there.

If you are looking for a holiday hotel in Copacabana - skip this one and go for on on the front.

Stayed April 2013, travelled on business
Helpful?
2 Thank Middleagedskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Palace Hotel

Property: Windsor Palace Hotel
Address: Rua Domingos Ferreira 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050-012, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Rio de Janeiro
#18 Romantic Hotel in Rio de Janeiro
#19 On the Beach Hotel in Rio de Janeiro
#29 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Windsor Palace Hotel 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hotel Windsor Palace
Windsor Palace Hotel Rio De Janeiro, Brazil

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