I booked a tour with Rio Maximo as I stumbled upon them via the internet. I initially signed up for a 1 day tour across Rio, but as I accidentilly boarded the wrong tourbus in the morning, I ended up taking the 4 hr tour. In the end i was quite happy to do this 4 hour tour instead of the 8 hr tour as in 4 hours you can visit all the major tourist hotspots of the city. The only place we didn;t visit was Sugarloaf mountain, but the views on Corcovado mountain really made up for this. The only drawback I experienced was the "mandatory" visit of a tourist shop in Copacabana which was a total waste of time
I must admit that their customer service is very good. As i boarded the wrong the tourbus, the company was really helpful in getting me on an alternative tour instead. Also they are very responsive to emails and they speak good English, which is quite useful if you don't speak Portuguese
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