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“Quality, Variety and Enjoyment ”
5 of 5 bubbles Review of Rio Maximo

Rio Maximo
More attraction details
Attraction details
Owner description: RIO MAXIMO is a agency engaged to tourism in Brazil and more specifically in Rio de Janeiro. We are emerging but our knowledge and experience in the market are not new. Take a tour with us and test the quality of our service, and be surprised by the charming beauty of our city.
Medellin, Colombia
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Quality, Variety and Enjoyment ”
5 of 5 bubbles Reviewed 24 April 2014 via mobile

I take the City Tour, it was... AMAZING. Mrs Adriana Costa is an Excellent guide, very kind and polite; in other hand, Julio was a very good driver. I'm recommend this company to all travellers. Besides, have another interesting plans in their portafolio.

2 Thank Luis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New Delhi, India
Level Contributor
228 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
“Good way to see Rio, poor Van”
3 of 5 bubbles Reviewed 6 January 2014

We took the Rio Maximo City Tour to see Rio in a day.

The tour guide was very friendly, and showed us all the good points of the city - Christ Statue, Sugar Loaf etc.

However, it was a hot day and the air conditioning in the van was quite poor, resulting in a suffocating and hot experience.

Visited November 2013
8 Thank Chaitanya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austrian Alps, Austria
Level Contributor
62 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
“Two tours: first was excellent - second was unacceptable”
2 of 5 bubbles Reviewed 16 November 2013

First Tour in RIO was great. Specially because Kathia our guide made it very very good.
But I suggest you to ask/read exactly what you book by them because it is not a reliable company and I suggest you not to pay in advance your tours, otherwise they will not care about you anymore if they already have your money.
Second Tour (was only a simple transfer for 1 couple to Angra) and started in the morning with MORE THAN ONE HOUR PICK UP DELAY from our hotel without any apologise for that. Once picked up we contacted by phone the manager Mr. Diego asking for an explanation and we only got a very poor and simple excuse: big traffic jam. Besides of that, we made this transfer to Rio in a big bus for more than 30 people from another company who were going to do a daytrip to Ilha Grande.

RIO MAXIMO as a reliable company? I would not recommend other travellers unless you have the chance to visit the city with Kathia and make sure not to pay in advance.

Visited November 2013
5 Thank nachowu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOP P, Proprietário at Rio Maximo, responded to this review, 8 November 2014
Google Translation
O Rio de janeiro sofre muito com a problemática dos engarrafamentos devido as grandes obras para os jogos olímpicos 2016.

A parte disso entendemos que uma empresa não deva ser avaliada negativamente pelo simples fato de ter atrasado o embarque alguns minutos.

Pequenos atrasos são comuns em qualquer lugar do mundo , o Rio de janeiro pertence a uma megalópole de quase 8 milhões de habitantes , onde existe congestionamentos e imprevistos .

Sendo assim agradecemos seus elogios a nossa guia e lamentamos ter atrasado seu embarque para Ilha grande, porem estamos tranquilos com relação aos 2 serviços prestados nesse caso.

Continuamos com muito orgulhoso de sermos os lideres absolutos em Receptivo no Rio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lorrach, Germany
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“WARNING - total rip-off!!”
1 of 5 bubbles Reviewed 31 July 2013

Unterhaltung 19. Juni gestartet

Mike Mo

I took a Favela Tour with RMT today and I am still shocked (being a seasoned traveller). To begin with, this tour is more expensive than with any other agency, so you would probably expect a better service. I was picked up about half an hour late, and as I was the first participant to be picked up, we almost lost an hour in the beginning. By the time we got to the Favela, the sun had already almost gone down. Our guide (whose English was very poor) left us in a place where we were obviously expected to spend some money and it took him about 10-15 minutes to park his car. After this, we went to a viewpoint where we had to pay admission, as if 100 Reales weren´t already enough (according to their website, it´s all included). After this, we went back the same way (probably less than 300 metres) to the car and the tour was over! We barely spent an hour in the favela, but as the tour was advertised as 3,5 hours, I refused to pay the full amount. To my surprise, the driver completely freaked out, locked the doors and I suddenly found myself a kind of hostage, driving at high speed to his "boss". I was howver able to unlock the door and jump off the car at some traffic lights, although the guide tried to wrestle with me and ripped my shirt. I think this company should lose its licence... TOTAL RIP-OFF, NEVER AGAIN!
By the way... I don´t think you have to book a favela tour at all. Get to know some locals, they´re super kind and welcoming, and experience the "real" thing!

Visited June 2013
15 Thank Michael7220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOP P, Proprietário at Rio Maximo, responded to this review, 10 August 2013
Dear MIKE ,

We were completely terrified about your review.

First of all because if everything happened as you described you should call us and take our crew to the tourist police! That’s exactly what we recommend to each person to clarify the situation. You had mention that you have been “hostage” and that’s a serious crime! From all your history what the Rio Maximo did not understand is that why you did not call us or look after your rights??

As far as we know - and we have others people from your tour that can confirm what really happens – appears you did have enough money to pay regular, safety and one of kind Favelas Tour, and just walk away (kinda scape) and throw R$ 60,00 in orther the real price R$ 90,00.

Again, If something like it was related in your mail really happens with ours tourist we will be the first to lead right way to the police station! Unfortunately, you just post a terrible review on the web appearing to damage our agency!

Rio Máximo
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Elburg, The Netherlands
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“If you would like to discover Rio the easy way”
3 of 5 bubbles Reviewed 25 July 2013

I booked a tour with Rio Maximo as I stumbled upon them via the internet. I initially signed up for a 1 day tour across Rio, but as I accidentilly boarded the wrong tourbus in the morning, I ended up taking the 4 hr tour. In the end i was quite happy to do this 4 hour tour instead of the 8 hr tour as in 4 hours you can visit all the major tourist hotspots of the city. The only place we didn;t visit was Sugarloaf mountain, but the views on Corcovado mountain really made up for this. The only drawback I experienced was the "mandatory" visit of a tourist shop in Copacabana which was a total waste of time

I must admit that their customer service is very good. As i boarded the wrong the tourbus, the company was really helpful in getting me on an alternative tour instead. Also they are very responsive to emails and they speak good English, which is quite useful if you don't speak Portuguese

Visited July 2013
3 Thank esselinj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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