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“good experience” 4 of 5 bubbles
Review of Promenade Palladium

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Promenade Palladium
Ranked #90 of 280 Hotels in Rio de Janeiro
Certificate of Excellence
Toronto, Ontario, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“good experience”
4 of 5 bubbles Reviewed 20 August 2012

Over all this place was a good experience and great location, but the price would have suggested a higher end feel than it had. One benefit of this location in Leblon is it is quieter so easier to sleep.The best part was Leonardo at the front desk - he was very helpful and spoke great english. True concierge style.

  • Stayed August 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Floyd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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354 reviews from our community

Traveller rating
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    42
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    3
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 7 August 2012

I did not had a very good experience @ the Promenade. The frontdest was not that helpful, the cleaning wasn´t expectacular and the food did not have a good quality. Sorry but I guess that for the location they have, they could have had a better service!!!

  • Stayed July 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, OR
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 26 July 2012

If you have to have a beach view in Leblon, look elsewhere (and be prepared to max out your card), but this smallish hotel is very close to it and right off the principal shopping street in the best beach community: Leblon. You get excellent value at this hotel; comfortable room, an incredible heavy marble tub (the wife went slightly bonkers!), wonderful buffet, and very friendly, efficient, and helpful staff.
And.... NO traffic noise at night.
We'll be back!

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CariocaBonito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 12 July 2012

Promenade Palladium was one of the hotels pre-booked for the Rio+20 Conference. Upon reading the reviews of the place I decided to opt for this one, and was more than happy of the decision. I stayed there for a week.

The Boutique Apartment Hotel is ideally located 2 blocks away from the Leblon beach, is right behind the main shopping street, and has easy access to most places of touristic interest. The staff is super efficient, the room spacious, breakfast good and overall an excellent experience.

Would gladly recommend the place to everyone.

Room Tip: The suites on the top floor are spacious and sunny. I did not see the other rooms so cannot compare...
See more room tips
  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shabsids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 21 June 2012

I stayed at the Promenade Palladium for 5 nights in June of 2012. The staff was exceptionally friendly and attentive to my requests. The room was comfortable and I had a great balcony where I could relax. Internet speed was fast and easy to use. Breakfast was plentiful and tasty. The location is great; a block from probably the best beach in Rio and a few steps from restaurants, bars and shops. The only complaint is that there was some street noise some nights, but that it is to be expected in a busy city and was easily drowned out by turning on the air conditioning. I would definitely stay here again.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Afrocup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 28 April 2012

It is not just location (two blocks from Leblon beach, which is quiet and very familiar; one block from main Leblon Street and a few blocks from Leblon shopping mall), it is the whole package. First of all being in Leblon is possibly the best choice to stay in Rio. It is a beautiful neighborhood, safe, with a nice familiar beach, shopping and dinning options (food in Brazil is in any way great almost everywhere).
The hotel looks like a pretty new building, not huge, very clean. Best thing is possibly the breakfast, lots of choices, all incredible and can keep you away from lunch if you want to do other things till later. The salty options are exquisite, and they change every day; they have quiches, empanadas, even kind of fish little cakes, with ham and other choices, cheese. Fruits of all varieties, they even had figs on Saturday. Actimel, which I have not seen in any hotel, yoghurts, cereal, cakes, juices of different kinds (they are not artificially sweetened, so you might find them a little dull, but they are natural). All prime quality.
The staff are very friendly although they all seemed pretty new, they were learning at the time. None of them really knew Spanish and they struggled a little with English, but they tried really hard and always with a smile. They fixed for me a tour to Pao de Acucar and Corcovado which was great. They also have a swimming pool though I never used it being the beach so close.
As for the rooms, they are pretty comfortable; there is plenty of space, even though mine was just for me. There were two twin beds, firm mattress which I like; there is a safe, big closet, TV with lots and lots of channels, desk (only comment for the management: you should add more plugs since there was not even one available for the computer or any other device, but in the bathroom, where I do not want to set up the laptop, haha). Another comment: lights are great in the bathroom but there should be an additional one at the entrance which is pretty dark. Water pressure is great, plenty of room also where to leave your hygiene products. The nicest thing is the balcony (ask for a room with one). The street is so nice, with other building in front with locals just hanging around, that it is worth it rather than one at the back. Check the pictures. You might want to keep it closed when you leave though to avoid bugs getting in (take into account Rio has a tropical climate). The air conditioning is not noisy at all.
I really loved it and would recommend it to anyone. Enjoy!

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Katris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, England
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

A couple of blocks in from the beach in Leblon. Lovely neighborhood with loads of restaurants and cafes within easy walking distance. I had been afraid to go to Rio because of stories about violence. Within a day of checking in at this hotel, I felt very much at ease.

We stayed at the Promenade Palladium at each end of our trip to Brazil. We booked our initial stay through hotels.com. We'd requested a quiet room and were given a room at the back of the hotel, overlooking a large, communal square, shared with many other properties, including apartments and a childrens' playground. Our room was large, though not very quiet. I don't usually like to sleep with the air conditioner on, but used it to drown out the noise from the communal square. Due to some outstanding customer service (apart from our somewhat disappointing room), we booked directly with the hotel to stay another 3 nights following an excursion outside Rio and were given a much nicer room with a balcony at the front of the hotel, overlooking a leafy street. It was quieter than the room at the back of the hotel. I think we may have been upgraded.

We had amazing assistance from Edina, one of a handful of English-speaking staff, who helped us book a hotel in another part of Brazil. All of the English-speaking staff (not all staff spoke English and understandably needed to refer us to someone who could) were very helpful. The reason we decided to book at this hotel again for our last 3 nights in Brazil was because of the very helpful staff.

Breakfast is buffet-style, with a huge selection. I was particularly impressed with the scrambled eggs, which were kept warm over a bath of hot water so they didn't dry out.

A couple of tips: We liked to have a drink at one of the many outdoor bars, overlooking Leblon and Ipanema beaches, up the hill to the right once you reach main road next to the beach. The hotel's pool was not heated when we were there - shame as it is a good size for laps, though not very scenic (not rooftop). Alot of business people stay at this hotel. It threw me a bit when I first showed up at breakfast in tourist garb, but no one seemed to mind.

Room Tip: Rooms at the front are quieter than the rooms at the back.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Fortunately
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promenade Palladium

Property: Promenade Palladium
Address: Av. General Artigas, 200, Rio de Janeiro, State of Rio de Janeiro 22441-140, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Leblon
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#34 Romantic Hotel in Rio de Janeiro
#46 On the Beach Hotel in Rio de Janeiro
#49 Family Hotel in Rio de Janeiro
#54 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Promenade Palladium 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Accommodation with comfort in Leblon is the priority of Promenade Palladium! Being in the Leblon neighborhood is enjoying the best of the city of Rio de Janeiro , its bars and restaurants as well as sophisticated shops and boutiques. All this at just steps from Leblon beach. The Promenade Palladium offers even more exclusive for you and your family with generous accommodation decorated in a contemporary style with utensils and sophisticated amenities. With an elegant and personal atmosphere the Palladium offers comfort and personalized services. To ensure a more enjoyable stay , lap pool , sauna and fitness room. A delicious breakfast buffet offered by Zum Bistro Café, with a varied selection of fruits, breads , juices , jams , etc. , will make your day start to a great start. ... more   less 
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Also Known As:
Promenade Palladium Hotel Rio De Janeiro
Promenade Palladium Rio De Janeiro, Brazil

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