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“Stay only if you need to be close to the Exhibition Center”
Review of Windsor Barra

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Windsor Barra
Ranked #39 of 281 Hotels in Rio de Janeiro
Certificate of Excellence
New York
Level 6 Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Stay only if you need to be close to the Exhibition Center”
Reviewed 29 August 2014

If you need to stay close to the Exhibition Center, this is a fairly good Hotel to stay. Rio City Center or Copacabana beach is quite far from here, about 35 - 45 min drive, depending on traffic. Rooms are old, just as all the other hotels in Rio. I would rate `OK'. And to add a feather - Arnold Schwarzenegger stays here too when he is in Rio for his `Arnold Classic' event every year....

  • Stayed April 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SS0704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 7 October 2014
Dear Guest,

We would like to thank you for choosing the Windsor Barra Hotel & Congressos and for bringing to our knowledge important impressions related to your visit to our resort.

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

We are sending your comments concerning about the décor of the rooms were addressed to the departments involved in order to improve our services. And about our location we would like to add that the Barra da Tijuca offers a wide variety of natural beauties in your neighborhood.

Once again, we would like to thank you very much for your precious collaboration. We will be looking forward to your next visit to the Windsor Barra Hotel & Congressos, where our team is always at your disposal to guarantee the excellence of our services.

Sincerely yours,

Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
Maidenhead, United Kingdom
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 August 2014 via mobile

I stayed in this hotel for 3 nights during a business trip. The hotel is in a great location right opposite a beautiful beach and the sea front rooms have a lovely view. However, the hotel is old fashioned, the service is slow, the room a bit outdated and the food not worth eating. The pool on the roof is very small and cold and the gym is pretty poorly equipped. The place could be so much better with friendlier staff and a bit more attention to detail.

Stayed August 2014, travelled on business
Helpful?
Thank FreyjaFireDancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 28 August 2014
Dear Mrs. Freyja


We would like to thank you for choosing the Windsor Barra Hotel & Congressos and for bringing to our knowledge important impressions related to your visit to our resort.

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

Once again, we would like to thank you very much for your precious collaboration. We will be looking forward to your next visit to the Windsor Barra Hotel & Congress, where our team is always at your disposal to guarantee the excellence of our services.

Sincerely,

Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Itu, SP
Level 5 Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 July 2014

This hotel can be good for families and for business activities. Nice breakfast, great service. The rooms have good size, devices and appliances. Some of them, with nice view to the ocean. As it is located in Barra neighborhood, it is not the best option when you have appointments in downtown... Although, as being in Barra, it is close to nice restaurants, beaches, malls and outdoor activities.

  • Stayed June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Marcos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 7 August 2014
Dear Mr Marcos,

We would like to thank you for taking your time expressing your impressions and mentioning the qualities of our hotel that you found most pleasant.

We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service.

Your kind evaluation of our service encourages us to continuously search for excelling in our services.

We hope to be honored with your stay again at the Windsor Barra Hotel & Congress soon.

Sincerely yours,

Marcos Bezerra
Gerente Geral
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wembley, United Kingdom
Level 6 Contributor
161 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
Reviewed 6 July 2014

My corner room was quite large, but a little “shabby” and worn. Air Con worked well (it was very humid in Rio that week) and the shower strength was good, although the large bath/shower combo was very slow to drain. There were lots of extras in the bathroom including toothpaste & toothbrushes, although I didn’t use any of the unbranded toiletry items. The bed was comfortable, but the pillows were rather old and grey and really needed to be replaced.

While there were only a couple of English news channels available on the TV, newer American TV shows and movies were in English with Portuguese subtitles.

The buffet breakfast was very good in the hotel, although there were limited protein options for vegetarians. Lots of fruit options -- you certainly won’t starve.

The rooftop pool had excellent views of the mountains and views down the beach. Bar prices were expensive in both the lobby bar and pool bar.

It was a safe area, surrounded by gated apartment buildings and hotels. When visiting a local restaurant, the locals I chatted to were investment bankers and lawyers, if that gives you an idea of the socio-economic level of this area. There is a small supermarket a few minutes walk down the road which is good place to stock up on drinks & snacks for your room. Other than the beautiful beach and the beach bars, there was nothing much else to do in the area within walking distance.

Staff were very helpful and friendly and they kindly allowed me late check-out on my last day at this property.

From the main airport to the hotel, the journey was about 50 minutes.

While my company paid for the hotel during the World Cup, I suspect it was over-priced and poor value for money. While safe, it is in desperate need of updating and room renovations. I would have much preferred to have stayed at the JW Marriott.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wembleygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 22 July 2014
Dear Guest,


We would like to thank you for the preference given to the Windsor Barra Hotel & Congress and for bringing to our knowlegement important impressions refering to your stay here at our hotel.


Your valuable contribution will be very helpful in our human resources development and also in the reequipping of our building in order to offer an even better service.

Cordially,

Marcos Bezerra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 July 2014

We stayed here during the World Cup period for a few nights and we were not disappointed. The views from the rooftop pool and bar were great despite the weather being a bit on the rainy side. The breakfast buffet is one thing that must NOT be missed, with plenty of delicious options of cold cuts, cheeses, fresh fruit, baked goods, danishes, cakes, pastries... I could go on. The taxi service into the South Zone of Rio is a bit on the expensive side, although there are buses every 15 minutes which pass right by the hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Magicpies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 22 July 2014
Dear Guest,

We would like to thank you for choosing the Windsor Barra Hotel & Congressos and for bringing to our knowledge important impressions related to your visit to our resort.

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

We will be looking forward to your next visit to the Windsor Barra Hotel & Congressos, where our team is always at your disposal to guarantee the excellence of our services.

Sincerely yours,

Marcos Bezerra
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2014

Despite a fantastic roof top pool, the treatment of the staff at this ridiculously overpriced hotel would quite frankly make me want to stay anywhere else but here. I stayed for 2 nights on very average rooms which were approx $1000USD/night.

Was not made to feel welcome, was questioned when sitting by the pool if I was actually a hotel guest despite a key card for the room being right next to me.

My room smelt bad and the air conditioning unit sounded horrendous. The water could be heard being flushed throughout the night in the next rooms and the doors were slammed in the corridors making it very difficult to sleep.

Poor breakfast. Bad treatment by the staff in the bar. All in all one of the worst places I've ever stayed. Avoid staying here at all costs.

Room Tip: Do NOT stay here if you value your money and like to be treated well.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Danielr007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 26 June 2014
Dear Mr. Daniel


We would like to thank you for choosing the Windsor Barra Hotel & Congressos and for bringing to our knowledge important impressions related to your visit to our resort.

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

We are very sorry about what you related. We are going to verify what happened in your stay here because this kind of complain is very unusual in our Hotel.

Once again, we would like to thank you very much for your precious collaboration. We will be looking forward to your next visit to the Windsor Barra Hotel & Congressos, where our team is always at your disposal to guarantee the excellence of our services.

Sincerely,



Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 June 2014

Perfect safe location on the fabulous Barra beach.,wonderful attentive and professional and friendly staff in a pristine modern building that looks and functions very well are the immediate pluses that come to mind .I had booked a long time ahead so enjoyed better rates than were being charged to people who booked more recently . They get what they can . I enjoyed my stay for four nights and I'd go back there . But the Internet is an expensive extra and it is so weak and sporadically available that you just can't rely on it . For a place that is clearly trying very hard to be the best it is surprising that this is so poor and frankly annoying that they have the gall to charge extra fort it . If I were a businessman in Barra I'd open an Internet cafe next door and clean up .

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcos b, Gerente geral at Windsor Barra, responded to this review, 16 June 2014
Dear Guest,


We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our knowlegement important impressions refering to your stay here at our hotel.

We are really satisfied to know that our services had gone up your expectations. It is by the comments of our guests that we try to adequate the needs, trying to always offer an excellent stay with us.

Our staff was very honored by your compliments and send sincere thanks.

Reiterating our thanks for your valuable contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.


Sincerely yours,


Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Barra

Property: Windsor Barra
Address: Avenida Lucio Costa 2630, Rio de Janeiro, State of Rio de Janeiro 22620-172, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Barra da Tijuca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Rio de Janeiro
#11 Family Hotel in Rio de Janeiro
#11 Romantic Hotel in Rio de Janeiro
#25 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Windsor Barra 4.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Windsor Barra Hotel Barra Da Tijuca
Windsor Barra Rio De Janeiro, Brazil

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