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“Good but could be better!”
Review of Promenade Paradiso

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Promenade Paradiso
Ranked #146 of 281 Hotels in Rio de Janeiro
Sao Paulo, SP
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good but could be better!”
Reviewed 12 February 2014 via mobile

The location is good if you are planning to stay in Barra. For those that would like to go to traditional places as Copacabana and Lapa everyday, it is not a good option, you will need a cab for everywhere. It's close to the beach and has a nice breakfast, the problem to me was the air in the room, it was working but dripping a lot and my room got all wet inside and they were not able to solve.

Stayed December 2013, travelled with friends
Helpful?
Thank Tatira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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465 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Rio de Janeiro, RJ
1 review
Reviewed 18 November 2013

Don't be fooled by fancy wording of the website. The hotel calls itself an "all suites" hotels. A suite in most hotels means a bedroom and a living room, Not here, a suite means a room with a bed, maybe a small kitchen area, a two seat sofa and a table and two chairs. They also advertise a wide "shower/tub combination". By admission of the front desk there is not a bath tub in the hotel. There is a fridge, microwave, gas cooker and sink for washing up. The only problem is there is nothing to cook in or eat from hence nothing to wash up. Not an item of cutlery or crockery to be had.

Three nights will be enough...come back the Sheraton all is forgiven.

Room Tip: Book another hotel
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 November 2013 via mobile

This hotel looks great on paper, but there are issues. Some rooms are nice, some rooms are not. I was lucky with a spacious suite with modern furniture, but the room was not clean. A colleague's room next to me was not so good. It was much smaller, dated and also not clean. The wifi internet also had issues. Very unstable and slow. A lot of people complained about this to the hotel staff, but they did not seem to care. Checking out in the morning is also very slow and other staff members do not step in to help at the reception when busy.

If these issues were to be addressed, it would be a great place to stay.

Stayed November 2013, travelled on business
Helpful?
Thank OmeJuup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
99 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 14 November 2013

Stayed 8 nights in a suite here.it had a kitchen with microwave but no plates or utensils.
The suite was large with table for two, sofa and balcony with two chairs. The swimming pool was nice and the gym was well equipped. The selling point to this hotel is that you can walk through the adjoining property and catch a ferry across a small canal then walk down a road to the beach any other route is a half hour walk or 10 minute taxi. The hotel staff seemed loathe to tell us about this and on day 1 told us to walk without saying how far. This really summed up the staff who seemed to have no joy at serving their clients. I would suggest the promenade management book themselves into the new Links Hotel at GIG to see how they should train staff to deal with customers

Room Tip: Get a suite facing the pool back from the road
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gortinboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albury, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2013 via mobile

Being in Rio for a conference I basically only needed bed and breakfast.I was a bit apprehensive about this hotel being on a busy 6 lanes(more like 8) main road.We had a twin room which was just big enough for 2 people and suitcases as opposed to the suites which my friends had which was spacious.
Pros: Rooms over looked either the pool or the "forest" not the road,the main beach is 10-15 mins walk via a barge,the swimming pool.
Cons: Having to cross the highway to get to the shopping centres etc,to order a taxi the staff flag down a passing taxi off the street which in Rio can take 2mins or half an hour,and to go anywhere by taxi from here allow extra travelling time as traffic can be horrendous at times.
Even with the Cons I mentioned this hotel I would recommend as value depending on what type of room you booked.

Stayed November 2013, travelled with friends
Helpful?
Thank philos11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 September 2013

This is promoted as an "all suites" hotel however this is not the case and I had a basic small hotel room which was very disappointing. My colleague did have a suite and it was spacious and would have been ideal for our 6 day stay

Room Tip: Make sure when you book you do a get a suite not a room
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
over the rainbow
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 September 2013 via mobile

Hi stayed in this hotel during the world you day 2013. We were a very large group of young people, and I know that it is not very easy to deal with large group. Instead of it, the staff and the management was excellent!!! Everybody was really kind and nice with us. Especially during dinners, the manager was really nice and always ready to satisfy every need. Food also was great as well as rooms and swimming pool. Thanks very much!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ziasumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promenade Paradiso

Property: Promenade Paradiso
Address: Avenida das Americas 487, Rio de Janeiro, State of Rio de Janeiro 22631-000, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Barra da Tijuca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#57 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): £
Hotel Class:4 star — Promenade Paradiso 4*
Number of rooms: 175
Official Description (provided by the hotel):
With a privileged location, at the beginning of Barra da Tijuca, Next to Itanhangá Golf Club and to the shopping centers Downtown and Cittá America, the hotel offers ferry service to the beach and has Rooms and suites with modern decor and cozy atmosphere. It also offers a complete leisure area with swimming pool, sauna And gardens, as well as function rooms with all the infrastructure. ... more   less 
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Also Known As:
Promenade Paradiso Hotel Rio De Janeiro
Promenade Paradiso Rio De Janeiro, Brazil

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