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“Nice Hotel but small problems”
Review of Promenade Paradiso

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Promenade Paradiso
Ranked #146 of 282 Hotels in Rio de Janeiro
Oakville, Ontario, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice Hotel but small problems”
Reviewed 28 May 2014

Location of this hotel is great. Downtown is right across the street. Hotel is under construction right now for world cup so some balconies and the pools are out service. Internet is the worst. Doesn't work in any room only in the front reception. The hotel staff have been very nice and said the problem is being addressed. Breakfast is decent. Feels like the same everyday but its good.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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pune
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 May 2014

This hotel has a great location right in front of Downtown and Citta America which contains number of eateries and shopping stores. Also the Barra district is one of the most developed area of Rio and living style here in very good. Now for the not so good part. The kitchen suit is only for the name sake and useless as it contains only Microwave and that too without Bowls to heat anything. The utensils were always not available and it took them 3 days to get someone to check my rooms AC.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharma21069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rio de Janeiro hotels

Rome, Italy
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 April 2014

Not a bad hotel but the 4 stars are not there. It is in a very good location if you want to do business with companies like TIM Brasil, and near by you have at walking distance the beach.
Also ta walking distance and or with taxi or buses you can go to the different malls.
The double room is very small and generally speaking the furniture and all the rest is ok. Breakfast is good with good choices but every day exaclty the same menu.
WIFI don't work well specially if you want to use Skype, you have to go to the reception hall in order to have a stable signal. It has a SPA and a gim and a conference room but did not see it.
Swimming pool is ok.
Air conditioning is loud in the room.

Room Tip: Take the next biggest size double room.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Armando A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas, SP
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 April 2014

It is a beautiful hotel although in a restoration process. I didn`t use gymnasium and pool.
Well placed in Barra, nearby mall, restaurants, other entertainment and beach. Easy to move, located in a great avenue.
Amenities are good.
Problem: the noise at room ... sounds incredible seems that you are inside the street!
My room key didn`t open in the second day… need to walk a long distance to revalidate the room key again, the lamp light in the desk just turn down in the second night.
Food is good, room service is fast and good. Breakfast is pretty good, I didn`t like the service, I waited for someone to clean the table and cutlery.
I was in a room with 2 single beds: small space for 2 people. Just 1 chair, 1 glass, no space for too notebooks connection…
Internet worked well at the 1st day, at 2nd day it was slow and awful!

Room Tip: My recommendation: ask for a room with balcony to inside hotel, without window to street, less noisy...
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Stayed April 2014, travelled on business
Helpful?
1 Thank Funonroad66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 February 2014 via mobile

The location is good if you are planning to stay in Barra. For those that would like to go to traditional places as Copacabana and Lapa everyday, it is not a good option, you will need a cab for everywhere. It's close to the beach and has a nice breakfast, the problem to me was the air in the room, it was working but dripping a lot and my room got all wet inside and they were not able to solve.

Stayed December 2013, travelled with friends
Helpful?
Thank Tatira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
1 review
Reviewed 18 November 2013

Don't be fooled by fancy wording of the website. The hotel calls itself an "all suites" hotels. A suite in most hotels means a bedroom and a living room, Not here, a suite means a room with a bed, maybe a small kitchen area, a two seat sofa and a table and two chairs. They also advertise a wide "shower/tub combination". By admission of the front desk there is not a bath tub in the hotel. There is a fridge, microwave, gas cooker and sink for washing up. The only problem is there is nothing to cook in or eat from hence nothing to wash up. Not an item of cutlery or crockery to be had.

Three nights will be enough...come back the Sheraton all is forgiven.

Room Tip: Book another hotel
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 November 2013 via mobile

This hotel looks great on paper, but there are issues. Some rooms are nice, some rooms are not. I was lucky with a spacious suite with modern furniture, but the room was not clean. A colleague's room next to me was not so good. It was much smaller, dated and also not clean. The wifi internet also had issues. Very unstable and slow. A lot of people complained about this to the hotel staff, but they did not seem to care. Checking out in the morning is also very slow and other staff members do not step in to help at the reception when busy.

If these issues were to be addressed, it would be a great place to stay.

Stayed November 2013, travelled on business
Helpful?
Thank OmeJuup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promenade Paradiso

Property: Promenade Paradiso
Address: Avenida das Americas 487, Rio de Janeiro, State of Rio de Janeiro 22631-000, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Barra da Tijuca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#56 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): £
Hotel Class:4 star — Promenade Paradiso 4*
Number of rooms: 175
Official Description (provided by the hotel):
With a privileged location, at the beginning of Barra da Tijuca, Next to Itanhangá Golf Club and to the shopping centers Downtown and Cittá America, the hotel offers ferry service to the beach and has Rooms and suites with modern decor and cozy atmosphere. It also offers a complete leisure area with swimming pool, sauna And gardens, as well as function rooms with all the infrastructure. ... more   less 
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Also Known As:
Promenade Paradiso Hotel Rio De Janeiro
Promenade Paradiso Rio De Janeiro, Brazil

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