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“Excellent Hotel”

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Ibis Rio de Janeiro Santos Dumont
Ranked #116 of 286 Hotels in Rio de Janeiro
Reviewed 22 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank robsrocha
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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120 - 126 of 3,024 reviews

Reviewed 21 October 2013

The hotel is located in the Centro area of Rio near the regional airport - this might be useful for people travelling from/to Santos Dumont, but other than that, the location is disappointing: It is pretty far from the places interesting for tourists and the infrastructure (shops etc.) is rather poor.

A very week point is the staff at the reception: Apart from a very slow pace (4 people need 10 minutes to discuss a one-day extension?), the are not well informed about the city: this starts with giving wrong advice about how to get to the most important sights, double billed items, and not making guests aware of holidays when they ask for the directions to a shopping center (which were wrong, by the way).

The access card systems also needs some serious work on it, my (and also colleague's cards stopped working about every other day). The shabby rooms that could receive better cleaning also do not contribute to a good impression. Wireless internet is included and works quite well, and the breakfast was also fine for my needs.

  • Stayed: October 2013, travelled on business
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1  Thank Eclipticon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

I have chosen this hotel because i know the good quality of the Ibis hotel chain. In Rio, the location near the command of aerospace and other federal government headquarters and Santos Dumont airport is perfect and also safe. The room is very good but I didn´t like the sheets on the bed and the pillows, they seem to be too old. It is a clean room. If you want panoramic view is not suitable place.

  • Stayed: October 2013, travelled as a couple
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Thank FerBarros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

Very convenient to Santos Dumont Airport, this 9 floor hotel provides the essentials. But, there are a lot of little things needed to make this an outstanding place to stay, if you have business downtown. Checkin was swift... too bad the desk clerk didn't provide instructions (like the time of the breakfast and how to access the Internet). Reaching the room... it was clean. No instructions for accessing the Internet, and no instructions for even using the phone to reach the front desk. Going back downstairs, I got my answers. Back to the room... nice cold mini refrigerator with nothing in it. Dinner was good... I hope breakfast - tomorrow - will be good to. Will I come back? Yes. But, I hope they address the little things.

Stayed: October 2013, travelled on business
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

I have chosen this hotel because i know the good quality of it . In Rio, the location near the Santos Dumont airport is perfect and also safe. This hotel can offer a bus to go the main beaches on the weekends. The room is very good but I didn´t like the sheets on the bed and the pillows, they seem to be too old.It is a clean room but it can be better, I mean even more clean and without dust .

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank Celia Regina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

Located a couple of minutes by foot from the santos durmont airport. The hotel itself is what you expect from a chain-hotel. Small but clean rooms. The area is quiet at night, no restaurants nearby. I would not use it as a base to explore rio, but when you have an early flight from santos durmont the location is ideal.

  • Stayed: September 2013, travelled as a couple
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Thank Sven V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank Tiberman
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Rio de Janeiro Santos Dumont

Address: Avenida Marechal Camara 280, Rio de Janeiro, State of Rio de Janeiro 20020-080, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#37 Business Hotel in Rio de Janeiro
#46 Family Hotel in Rio de Janeiro
Price Range: £34 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Rio de Janeiro Santos Dumont 3*
Number of rooms: 330
Official Description (provided by the hotel):
The Ibis Rio de Janeiro Santos Dumont has 330 rooms and is located downtown offering easy access to the main entertainment district of the city. It is 200 m from Santos Dumont Airport, less than 500 m from the beach and only 10 minutes from Copacabana where you will find great bars, restaurants and nightclubs. The Ibis Hotel features a restaurant, a bar and private parking. All the apartaments are No Smoking. ... more   less 
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Also Known As:
Ibis Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Ibis Rio De Janeiro Santos Dumont Brazil

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