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“Traffic jam in the elevator” 3 of 5 bubbles
Review of Ibis Rio de Janeiro Santos Dumont

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Ibis Rio de Janeiro Santos Dumont
Ranked #106 of 280 Hotels in Rio de Janeiro
Miami
Level Contributor
396 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Traffic jam in the elevator”
3 of 5 bubbles Reviewed 24 July 2014 via mobile

Is a quite big and crowded Ibis with three elevators, expect 10 minutes to get in peak hours, breakfast isvthevworst time. Everything else looks like absolute like as all Ibis, you know what expect. The buffet breakfast worth the price.

Stayed July 2014, travelled on business
Helpful?
1 Thank Andre O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review, 18 August 2014
Thank you for taking the time to tell us about your experience at the Ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Renato Dias
General Manager
Ibis RJ Santos Dumont
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,932 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Leamington Spa, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

We were in brasil for the wc in July. Spent 4 nights at ibis salvador aeroporto n 2 nights here in ibis rio. While booking the hotel, this was the cheapest of the other ibis n Novotel hotels so dint have high expectations. The room layout at ibis is similar everywhere n so it was quite okay. General experience here was good. We pre booked a company taxi from rio international airport and it costed 90real. On return we took the yellow taxi n it costed just 50real. Yellow taxis r cheaper than the other coloured taxis. The location of the hotel is close to copacabana beach, lapa n centro. 25real to copacabana in taxi. You can take the taxi just outside this hotel n feels safe as they r noted down. The reception n staff were very nice n helpful. Regular clean of the room n change of towels. Free wifi .The negatives I can think of is the AC in the room was just like a fan and the breakfast is limited. It is not free and you see the same thing every morning. We had the same breakfast at ibis salvador too. Would I recommend this to others? If you are not expecting much out of the hotel, just wanna stay at a decent n safe place then I would def recommend it.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aruns27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review, 25 August 2014
We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Ibis Rio de Janeiro Santos Dumont Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

Great location, about 10 mins walk to the subway, 15mins by taxi to Copacabana beach at a cost of about R$30. The wireless was free and good throughout the hotel but not good in the room we were at. Staff was excellent, some spoke good English. Food in the hotel was decent and can be improved BUT you are in Rio and should be eating out.

Room Tip: Check your wifi access in the room (if this is important for you)
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank shoemark-sjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabio T, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review, 15 July 2014
Dear Customer,

We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Santos Dumont. I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Renato Dias
General Manager
Ibis RJ Santos Dumont
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torino
1 review
2 of 5 bubbles Reviewed 8 July 2014

No breakfast included in the rate, awful coffee
A double room has only 2 towels. If you take a shower there is no spare towels to wash your hands. No minibar.
Not insulated bedroom (noise and vibrations from the AC)


  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank arod159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabio T, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review, 15 July 2014
Dear Customer,
Thank you for taking the time to tell us about your experience at the Ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Renato Dias
General Manager
Ibis RJ Santos Dumont
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

My Overall stay at Ibis Santos Dumont was GREAT! I spent two nights (June 27-30).
It's located directly in front of Santos Dumont Airport, and a short distance to the Downtown core where you can catch a 15 minute train ride to Copacabana Beach.
The rooms are clean and comfortable, and the Staff are very friendly
Take advantage of the Breakfast (About $7 per Person).
There's lots of variety and choices.
I would recommend this hotel for anybody looking to spend a few nights in Rio.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pibedeoro11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabio T, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review, 15 July 2014
Dear Customer,

We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback.
I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Renato Dias
General Manager
Ibis RJ Santos Dumont
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Rio de Janeiro Santos Dumont

Property: Ibis Rio de Janeiro Santos Dumont
Address: Avenida Marechal Camara 280, Rio de Janeiro, State of Rio de Janeiro 20020-080, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#15 Best Value Hotel in Rio de Janeiro
#37 Business Hotel in Rio de Janeiro
#46 Family Hotel in Rio de Janeiro
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Rio de Janeiro Santos Dumont 3*
Number of rooms: 330
Official Description (provided by the hotel):
The Ibis Rio de Janeiro Santos Dumont has 330 rooms and is located downtown offering easy access to the main entertainment district of the city. It is 200 m from Santos Dumont Airport, less than 500 m from the beach and only 10 minutes from Copacabana where you will find great bars, restaurants and nightclubs. The Ibis Hotel features a restaurant, a bar and private parking. All the apartaments are No Smoking. ... more   less 
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Also Known As:
Ibis Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Ibis Rio De Janeiro Santos Dumont Brazil

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