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“Amazing place but beware not accommodating if mugged!” 4 of 5 bubbles
Review of Casa Cool Beans B&B

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Casa Cool Beans B&B
Ranked #1 of 330 Rio de Janeiro B&B and Inns
Certificate of Excellence
GreenLeadersPlatinum level
London, United Kingdom
1 review
“Amazing place but beware not accommodating if mugged!”
4 of 5 bubbles Reviewed 30 July 2013

- fantastic decor
- fantastic welcome
- excellent breakfast
- great location (will need to use taxi ensure you factor in cost if on a budget)
- Sergio just the best guy at casa! Incredibly friendly and will do anything to help you

Not so great:

- the staff have an excellent knowledge of what to do when, they spend time with you at breakfast to plan your day which is just super - however if you go off without asking their advice and do something they wouldn't advise it feels a bit like they are telling you off! But sometimes travellers like to give things a go hey :-)

- we were mugged - knew this is common and were very prepared, we didn't lose much and no one was hurt although it still leaves you a little shell shocked as knife was used - Casa Cool beans then treated us though we were not welcome there by keeping it hush hush, changed the way they treated us and not offering us that much support in order to get to the police station and said it had never happened before (unlikely in all honesty)

Room Tip: We chose the room with the balcony - excellent for private sunbathing! Look on their website to see...
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  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank luckyboardrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancehorsley, Owner at Casa Cool Beans B&B, responded to this review, 2 August 2013
Thank you for your review and positive comments. We thoroughly disagree with your assessment after your mugging. We have had 5 or 6 people mugged or that had an attempted mugging in the almost 3 years we have been open; that means thousands of guests have passed through our doors without a security/safety problem. We attribute this success to our advice and open discussion about safety with each guest upon arrival. We did not treat your mugging with a “hush hush” or in anyway attempted to treat you differently…in a bad way; we did not ask you to not discuss this with the other guests as you did so freely, we never attempted to have you or anyone else change the subject, or an any way “hush” you; etc. If you felt we should have advertised to guests that you were mugged, we simply do not behave that way. We are still baffled by this statement. There is only one location in Rio de Janeiro where a foreigner/tourist can report a crime…and it must be in person. (It is located in Leblon; the DEAT office; the same information which was provided to you) While this might be inconvenient, this is the procedure and as we explained the report cannot be done over the phone or with another police department. The office requires four language specialists to be there 24/7; so there was no reason for you not to go and report your crime.
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755 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
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New Jersey
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 26 July 2013

It’s no surprise to our party of two couples that Casa Cool Beans (CCB) has so many superior reviews. It was fate for us to discover CCB on Trip Advisor since one of the (now adult) kids in our family used to use the phrase “cool beans” all the time. We stayed at CCB for 4 nights upon arriving in Brazil, and returned after visiting other areas. CCB arranged transportation to and from the two airports (GIG and SDU). As noted in several reviews, the proprietors do have some rules, which are stated clearly on the CCB website and actually enable people to determine whether CCB would or wouldn’t be a good fit. So read them on the website and be sure to look at the photos of the rooms. Every morning at breakfast, Lance spoke with guests to help with plans and logistics for the day. Lance and Sergio (the manager) went out of their way to help us with a couple specific situations that could have been tricky to handle because our Portuguese is, well, limited – ask Sergio about the mathematician story. Everyone who works at CCB was friendly and helpful. The neighborhood (Santa Teresa) is an older neighborhood that’s very hilly, a la San Francisco, with cobblestone streets and interesting architecture. There are restaurants and fun “neighborhood hangouts” as we call them – the CCB folks will fill you in on that. We followed the travel guides’ advice re: leaving fancy jewelry (not that we have a lot of that) etc. at home and had no safety issues. CCB is really interesting architecturally though Lance pointed out that it’s more Spanish style than Portuguese style. The building(s) sort of climb up a hillside so there are several levels. There are rooms on the ground, first, second, and third floors. There’s a beautiful wall covered with some kind of pretty vine at the entrance. Access is via keypad. There are rooms and a patio on the ground level. The office, info board, and more rooms are one level up. The breakfast area, pool, and more rooms are another level up, and room #9 (fabulous view of the neighborhood) is another level up. The rooms are distinctive and most feature local artwork. And speaking of breakfast – whether you prefer European style (meats, cheeses, fruit, baked goods) or North American style (egg dishes, cereal, pancakes), there’s something to fill you up before you start your day in Rio de Janeiro. One person in our party requested the cocoanut cake recipe. We can’t speak to the taxi issue reviewers have raised because we asked CCB to handle the airport transportation and we had a local guide who picked us up and dropped us off, but directions for taxi drivers are printed on the back of the Cool Beans biz cards you’ll find in your room and we overheard Lance telling visitors where the best places are to catch taxis familiar with Santa Teresa. CCB isn’t at the beach (though Cool Beans Flats are) but the area is interesting, is a couple degrees cooler since it’s in the hills, and helps visitors get a sense of the history and ongoing rejuvenation of a part of Rio de Janeiro that shouldn’t be missed.

Room Tip: All the rooms are pictured and described on the Casa Cool Beans website, and you can request specifi...
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wotanleroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminster, Colorado
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 July 2013

Wow, what a great place! The site was beautiful and unique, the staff was super friendly, and Lance was straight up invaluable. My wife and I traveled to CCB by shuttle from the city of Paraty, the trip is supposed to take about 4 hours but due to some horrendous traffic once we hit the outskirts of Rio it took closer to 8. Despite arriving well after the expected arrival time (and I believe, after the normal business hours of the B&B) Lance was waiting to receive us with warmth and hospitality. We loved our room, clean and comfortable with wonderful views of the courtyard and the neighborhood of Santa Teresa from our windows. Each morning we were treated to a delicious breakfast with fresh cakes/breads, juices, fruits, and super tasty omelets. We only had a few days to explore the city but Lance sat down with us each morning to game plan what we could do and the most efficient way to get to our various destinations, he was such a tremendous help in allowing us to get the most out of our visit. Trust me, this is a very special place.

One last tip: Beg, bribe, do whatever you have to do to get Lance to make you his homemade pancakes. Thin, fluffy, buttery, mouthwatering little discs of deliciousness! The one thing I regret about our stay at CCB was not getting the recipe from him.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bomar80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 July 2013

Above the facts that casa cool beans is: 1.situated in the nicest neighbourhood of Rio and 2. is such a beautiful and peaceful place, decorated so originally with amazing art...what makes casa cool beans really special are the owners, manager and staff, taking care of every customer for 100%! If going back to Rio for sure we come back to casa cool beans!! Alexandra & Diederik- Belgium

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexdenil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 July 2013

Fantastic fantastic fantastic! Loved the city, loved the staff, loved the place! Really want to go here again!

The area is really nice and pleasant to stroll around in. Safe and a lot of nice bars and restaurants.

Recomend this to everyone!

Cheers and best of luck to Casa Cool Beans!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gvapolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 8 July 2013

Pros: Beautiful property with interesting contemporary art throughout. Big rooms, very clean. Sergio is very friendly and helpful.

Cons: Location isn't the best. Some cabs don't want to take you home. Also, Lance, the owner/host can be, to be polite, a bit grating. He apparently nightly reads the Big Book of Superlatives, because everything he recommends is "amazing," "spectacular," or, his favorite, "orgasmic." He is abrupt to the point of being rude. Whatever you do, do not call him out on his own contradictions, as he will give you an ear-full: "Did you HEAR me say '30 minutes to the airport'? Maybe. Did I say '30 minutes to the airport'? No. We NEVER tell our guests how long it takes." Yeah, whatever, Lance. That IS what you said. And I don't need you saying I'm "nitpicking" your words.

And if your own experiences differ from what Lance said they'd be, DO NOT tell him. It will be YOUR fault, YOU did something wrong and maybe you didn't listen to HIM closely enough.

Finally, within 10 minutes of our arrival, Lance had scared the s**t out of us about the safety of the city. He set a very disconcerting--and largely inaccurate--tone for our vacation.

There are better places to stay.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank IvanSchmett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancehorsley, Owner at Casa Cool Beans B&B, responded to this review, 9 July 2013
We aim to exceed our guests' expectations in every case. There are times when regardless of what, when or how we do things, some guests simply will not be happy. Unfortunately, you and your partner who wrote the "not that cool" review were some of these impossible guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gent, Oost-Vlaanderen, Belgium
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 5 July 2013

After a tour of about one month in Brazil this was definitely one of the best places where we stayed.

The team is very enthusiast from the beginning to the end, albeit with the typical American fantastic, wonderful and amazing which are still strange to Europeans :-)

We did not opt for the pic-up from the airport because it was quite expensive (80 USD), in stead we just took a radio-taxi from the airport which costed us only 85 R$ (about 37 USD). Just make sure that you get a taxi which has GPS or they will never find the location in the tiny hilly streets of Santa Teresa. To return to the airport the B&B offers a cheap taxi of about 45 R$ (about 20 USD).

Every morning at breakfast the teams of the B&B helps you planning your trip for the day. They give you useful tips about the locations where you want to go (which bus, where to direct the taxi to, help you to make an online reservation, ...). The breakfast is by the way top notch with delicious freshly made omelets.

The big pro's in comparison with other places we stayed in Brazil were:
* It was the only place where the staff spook flawless English (in most places in Brazil the closest you get to English is Portuguese).
* The breakfast could compete with those of 4 star hotels
* It is quiet at night. And that's really difficult to find
* You receive a complementary free drink in "Bar do Gomez", just down the street
* The daily help to plan your trip of the day in Rio

The few negative points that aren't even that negative are:
* The shower has the typical Brazilian shower head with local electrical heating. In Brazilian winter it is impossible to get hot water out of if. (But you probably will have to search long to find accommodation with real hot water as we only found in in hotels like Novotel or Best Western)
* In "Bar do Gomez" (which is not of the B&B, but they recommended this bar) we had the most stupid and arrogant waiter of all our trip. He made a mistake in the bill and didn't want to acknowledge the mistake. Only after we called the local manager the correction could be made (49 - 28 (reduction with the vouchers from the B&B) = 29 according to the waiter)
* It is sometimes tricky to return to Santa Teresa as 1 in 2 taxi didn't want to take us there. (Or they claim they don't know the place but then we just took the cab and directed them with the GPS from our phone)

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stijn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Cool Beans B&B

Property: Casa Cool Beans B&B
Address: Rua Laurinda Santos Lobo 136, Rio de Janeiro, State of Rio de Janeiro 20240-270, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 330 B&Bs / Inns in Rio de Janeiro
Price Range (Based on Average Rates): £
Hotel Class:3 star — Casa Cool Beans B&B 3*
Number of rooms: 10
Official Description (provided by the hotel):
Casa Cool Beans B&B-Santa Teresa! Beautiful B&B in the central district of artsy Santa Teresa. Each room with A/C, ceiling fans, free WiFi, frigobars and en-suite bathroom. Swimming pool with sun terrace. Just minutes to the Bonde, bars, restaurants & shops of hip Santa Teresa; metro and tourist attractions. Offering one of the best deals in Rio de Janeiro! ... more   less 
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Also Known As:
Casa Cool Beans Hotel Rio De Janeiro
Casa Cool Beans B&B Rio De Janeiro, Brazil

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