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“Nice resort” 4 of 5 bubbles
Review of eSuites Vila do Mar

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eSuites Vila do Mar
Ranked #25 of 92 Hotels in Natal
GreenLeadersBronze level
San Jose, California
Level Contributor
207 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Nice resort”
4 of 5 bubbles Reviewed 2 July 2014 via mobile

We stayed here during the world cup. Despite its nice resort and things to use we really couldn't enjoy the resort to the fullest due to the rain. The rooms are a bit small but all have an ocean view and the bathrooms are pretty big. The restaurant is good and the free buffet is good too. I recommend this if you dont want to be in the Ponta Negra area as it is away about a 10 minute drive in taxi. The only thing and keep in mind if flying in to Natal the airport is far away.

Stayed June 2014, travelled with friends
Helpful?
Thank joseadolfo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 8 June 2016
Hello Jose Adolfo,

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.


Agno Wosen
55 84 999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,881 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston-Tx
Level Contributor
343 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
1 of 5 bubbles Reviewed 25 June 2014

Me and my husband went to northeastern Brazil and Natal Submarino Travel gave us this hotel as part of the package (Fortaleza, Fernando de Noronha, Natal, every hotel worse than another, but let this Vila da Praia): The apartment had three beds and there was nothing romantic to see the ugly furniture, old air conditioning (I'm not talking about that aúnica defects), made a lot of noise, the pool was all in the works and filmed and photographed as evidence (I complained the hotel and the Submarine travel but until today they did nothing), the works were in all areas of the pools and the noise of saws cutting steel, wood, etc., was terrible. I was three days and the last day, after the last tour (or tour), I was anxious to relax in the pool thinking that to be the end of the work week would stop. The afternoon saw dozens of young good appearance, coming to a pool party and the noise was the sound of killing anyone. Madness! The DJ put the young crazy because there was a buffet of drinks at home (paid), and they not only drank but were far apart and blame the drink and the sound that made them very "high". I went to the room to be grounded because the night came and nothing to stop the crazy party. I think only drink, and so charming people in shorts and skirts Curtinhas idem, was a dish for the boys. Not only took a photo of the scenes I saw because my problem was not what they did, but what we, disregarding guests, was the extreme. The account had to pay collection towels pools (thankfully not used every day), charged by the use of safe by day (they could return the money once returned the key on check out but did not. Lack of gave comfort doh. paid The internet was also not working and even paying for nehum way until one day I had to beg, plead for them to use the computer because I urgently need to send a message. HOTEL hated that. Ha many excellent hotels and I have I was there many years ago on goo

Room Tip: There are many options in Natal and the best is the beach of Ponta Negra, with many options. This ho...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Celita Louback W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 8 June 2016
Hello Celita,

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.


Agno Wosen
55 84 999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia, United States
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 June 2014 via mobile

Stayed here for a couple of days as part of our World Cup adventure. I read some of the negative reviews and have to disagree, I think it's a terrific place. Our room looked out over the ocean, it was small but very comfortable, clean and functional. Staff was very friendly even though they had trouble with English and the breakfast was excellent. Highly recommended.

Stayed June 2014, travelled with family
Helpful?
1 Thank Pete F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 8 June 2016
Hello Pete,

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.


Agno Wosen
55 84 999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pacifica, California
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

My wife is at this hotel preparing to watch the US play Ghana. She loves this venue and is pleasantly surprised. She is a hard lady to please. It took one hour to get from the airport to the hotel. She was greeted nicely and taken to an excellent room. WiFi is superb. Breakfast is offered.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ohomen171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 8 June 2016
Hello ,

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.


Agno Wosen
55 84 999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brasilia, DF
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 27 December 2013

I stayed with my wife during an urological meeting in November. The first thing we noticed was the air conditioning. It had a bad smell and was really noisy. We had to ask for a room change but in the next one the situation was even worse: it didn't function and the tv reception was terrible.
The breakfast seemed unappetizing, the fruits and the breads didn't seem fresh. At last, even though the beach was a few steps away, it was dirty. The pools also need some urgent care.
We suggest you spend your money elsewhere. If possible stay closer to the ponta Negra restaurants (cab fares will bite your reserves as you descover that the restaurant at Vila do Mar is of poor quality)

  • Stayed November 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank vitiver_rogerio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 2 May 2016
Hello

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.
Agno Wosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 19 November 2013

I felt it necessary to write this review as my husband and I stayed at this place a while ago for one week, It was absolutely awful, the staff were rude, even though we speak Portuguese!, the room was awful, the food was not edible and it forced us to take expensive taxi rides out every day most days twice a day to get away from the place.

I see nothing has changed as others have written "terrible reviews" as well. Do yourselves a favour and don't choose this hotel. This is way out from the main restaurants, shops and bars. Rather choose a hotel with the Ponte Negra address other than this one which is on a dual carriage way called Via Costeira.

Most of the pools and restaurants were closed when we stayed there. I bought some flip flops and had them stolen within 10 minutes of arriving at the swimming pool! When we questioned the staff they all denied seeing them!

I see it isn't cheap and so please don't waste your money. I would give it a 0 rating !!! but gave 1 as I wouldn't want anybody to think it should be 5 and I had omitted to rate it.

Natal itself is a lovely destination and the Brazilian people are very friendly.

Room Tip: Don't go there!
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  • Stayed December 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank deb2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 2 May 2016

Hello

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.
Agno Wosen
005584999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 November 2013

We stayed at the hotel in September and there were a number of things we greatly disliked. First of all, we had paid half board and at the time of choosing the meals, we found we had nothing worth eating unless we paid extra for the meal. We ended up dinning somewhere else. The second issue we had was internet. You can only connect one device per room at a time. That means, only one of us had access to mails and, besides, logging out and in was a nightmare. The room was not at all close to what is shown in pictures. Breakfast was again very poor. Finally, it is far away from everything. Don't dream of staying there without a car.

Room Tip: Choose another hotel!!
See more room tips
  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Lola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this review, 2 May 2016
Hello

The eSuites Vila do Mar greatly appreciates his report on this important site of research, we have 30 years in the market and we are strengthening and rescuing the essential hotel with eSuites name, we apologize for the delay in response and already await you on the best beach on your next visit of Natal.
Agno Wosen
005584999399984
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about eSuites Vila do Mar

Property: eSuites Vila do Mar
Address: Via Costeira, 4233 | Parque das Dunas, Natal, State of Rio Grande do Norte 59090-002, Brazil
Region: Brazil > State of Rio Grande do Norte > Natal
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Natal
#6 Luxury Hotel in Natal
#12 On the Beach Hotel in Natal
Price Range (Based on Average Rates): £
Hotel Class:4 star — eSuites Vila do Mar 4*
Number of rooms: 210
Official Description (provided by the hotel):
Imagine a village of tranquility, friendliness, comfort, cool breeze, standing in the sand ... This is exactly the mood you will find the most welcoming hotel on the best beach, best in town. Vila do Mar is the way you dreamed! The hotel is located on Coastal Highway in Natal (RN), and has the best infrastructure for your stay. Near Ponta Negra beach, known for main postcard of Rio Grande do Norte, the Bald Hill, Vila do Mar is 5 Km from the center of the capital potiguar.O Vila do Mar is the ideal location for you to enjoy your vacation hotel with family, with child and adult recreation. It can also be the venue for a honeymoon inesquecivel.Os Vila do Mar apartments have a balcony facing the sea, in addition to having air conditioning, cable TV, minibar and work desk. All include a private bathroom with hairdryer and toiletries. Internet access (wi-fi) is gratuito.O hotel also offers spa with wet sauna and spa pool; four pools; sports court; beauty and massage parlor; plus ample parking and conveniencia.O coffee shop breakfast is served daily at the resort, including fruits and dishes typical of the Northeast, as well as breads and cold. Have the restaurants serve regional and international delicacies both a la carte and shaped buffet.The Vila do Mar also has space 'Village Events', ideal for congresses, seminars, weddings, birthdays 15 years, corporate events and concerts. ... more   less 
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Also Known As:
Vila Do Mar Natal
eSuites Vila Do Mar Natal, Brazil

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