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“Modest but good value for money”

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Plaza Porto Alegre Hotel
Ranked #38 of 80 Hotels in Porto Alegre
Reviewed 31 May 2014

A smallish hotel in downtown Porto Alegre where I stayed two nights. At arrival the service was effective and polite. The bellboy took my gear up to the room and showed how aircon was working. Heating was needed as the night temperature went down to 8C and the windows were single. The room was clean. I had a nice view over the bay. The internet was decent and free of charge. Minibar with a normal assortment. At late arrival I went to have dinner at the restaurant. The choices were rather limited and the food average. Wen breakfasting in this type of countries (warm!) I just eat mangoes, papayas etc. ad do not look that much to anything else. The fruit selection was wonderful.

The hotel is kind of modest and not for people who are after luxury, but good value for money.

Room Tip: ask for the bay side.
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  • Stayed: May 2014, travelled on business
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    • Sleep Quality
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1  Thank kotikontu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 13 of 213 reviews

Reviewed 18 April 2014 via mobile

Having never been to Brazil and staying there for an extended period for work, it was important for us to find a clean, secure and moderately priced place downtown. Not a small feat! This place nailed it, nonetheless.

The location is great. You're right in the heart of Porto Alegre-near the downtown, markets, main church, and a short ride to the airport and World Cup stadium. The hotel is incredibly clean (surprising for many hotels in SA), and the maids are more than accommodating to our needs despite the language barrier. The breakfast is incredible and the hotel restaurant is fairly priced and has great (and safe) options on the menu. The rooms are air conditioned well, the bed was comfortable and the view great. Our windows opened for fresh air which was wonderful, and there was also a stocked mini-bar in the room. The shower had good water pressure and the water was safe. Plenty of outlets and the power only cut once.

The internet was slow, but worked. The rooms did not have safes in them, so I suggest you bring your own little one and hide it in your coat pocket. The front desk staff has trouble with English so make sure you have a translator app or book on you (I suggest the google translate app because then they can speak in Portuguese into your phone and it will translate right away into English). There's no coin laundry and the gym/pool is in another building, but it's a trade off for a great, safe and clean hotel in SA.

Overall, I would highly suggest this place if you're headed to Porto Alegre.

Stayed: April 2014, travelled on business
Thank LynnJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

Located in the degraded center of Porto Alegre, this hotel as it is smaller, seemed a more intimate option than other bigger ones nearby, but, we did regret the choice. The stay was not good, mainly due to poor attendance (staff not polite) and lack of higiene of the room and other facilities (though our room seemed quite modern). Not a good value for money, because they don´t offer much in terms of services.

  • Stayed: November 2010, travelled with friends
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3  Thank GUSDALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcelostein84, Public Relations Manager at Plaza Porto Alegre Hotel, responded to this reviewResponded 13 September 2012

We hope to welcome you again to change your negative impression. We are continuously working to improve our infrastructure and to continue improving ourselves with a team absolutely committed to service excellence. The Historic Centre of Porto Alegre has been revitalized, with areas fully restored, with new and beautiful places to visit. Across the street Square Otavio Rocha will be delivered throughout the community restored and well lit, extremely pleasant place to be at. Sincerely, Cláudia Hörbe.

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Reviewed 21 August 2007

I've spent two nights in this hotel, august 17th and 18th, 2007.

The hotel is expensive regarding the poor quality of rooms and service. As an example, the wireless internet didn't work, my table for the breakfast was so dirty, no electric plug in the bed room, etc...

The reservation was made by a web site specialised in hotel reservation. If I've paid by this site with my credit card, the hotel, the day of the check out ask me my credit card number.... a simple formality, they told me maybe they ave to reimburse me an amount because the agency charged me a superior price...

Now (24 hours after) they are charging again the 2 nights price saying they didn't receive anything from the travel agency. The hotel do not want to check with the agency what's happen, it's so easy to charge my acount !

I advise to avoid this hotel for the poor quality of room and service but also because they are non honnest... excepted if you want to pay twice the price.

  • Stayed: August 2007, travelled solo
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    • Business service (e.g., internet access)
5  Thank laurent_bresil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcelostein84, Public Relations Manager at Plaza Porto Alegre Hotel, responded to this reviewResponded 13 September 2012

Sorry for what happened at the time, situations for mismatches bookings made by specialized sites no longer happen due to improvements in technological systems. We have over 50 years of experience in hospitality that showed us the importance of being updated with the needs and expectations of our customers, and that's how we worked. Our team has great pleasure to welcome you (a) again. Sincerely, Cláudia Hörbe.

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Reviewed 8 January 2017 via mobile
Google Translation

Stayed: January 2017, travelled on business
Thank Tatiana_Floripa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2016
Google Translation

Stayed: September 2015
Thank Mauro Franzoni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2016
Google Translation

Room Tip: quarto andar muito calmo
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  • Stayed: March 2016, travelled on business
    • Location
    • Cleanliness
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Thank fitoweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Porto Alegre Hotel

Address: Rua Senhor dos Passos 154 | Centro, Porto Alegre, State of Rio Grande do Sul 90020-180, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Porto Alegre
#7 Luxury Hotel in Porto Alegre
#16 Business Hotel in Porto Alegre
Hotel Class:4 star — Plaza Porto Alegre Hotel 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Plaza Porto Alegre Hotel Brazil

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