Stayed at this hotel for a wedding, and coming from Australia was unsure how I would cope with language and general requirements, I need not have worried. This hotel far exceeded my expectations, the staff were absolutely sensational, I thought I must have it wrong and it had to be 5 star! The treatment of all the guests was unbelievable, from the reception, restaurant, bar and housekeeping staff they were all genuinely friendly and professional, you only needed to ask and you would have it, if they did not have it then they would get it for you. They ran out of black tea at the breakfast buffet but one mention and within minutes they ran to the local store to supply the guests without fuss. I would absolutely recommend this as a place to visit for a quiet getaway. It was a beautiful location and if you wanted to be treated very special then this is the place to go!
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- Also Known As:
- Costa Norte Ponta Das Canas Hotel Florianopolis Brazil