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“Great Facilities and location, but poor service”

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Il Campanario Villaggio Resort
Ranked #11 of 96 Hotels in Florianopolis
Sao Paulo, SP
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great Facilities and location, but poor service”
Reviewed 11 March 2012

The hotel is very well located in the middle of jurere, and only 100m from the beach. The Facilities and rooms are all brand new, very comfortable and charming. The hotel has also a good beach service, with chairs and sunshade availble ( a hotel staff is there to carry it and install it for you).
The downsides are its service, as it takes way too long for anything you order at the bar or room service, and even after the long wait, you get cold food. The breakfast room is also an issue, being way too small for a hotel like this.
And since there are some famous night clubs near the hotel, there are some guests only here for partying, but getting too loud with loud music on the bedrooms till late at night and also noisy on their way in at 6am.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GiovaniG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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Brazil
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2012

Everything was excelent Nice rooms, location, pool aerea, kids club

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoaoMazoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
142 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 22 December 2011

I've been at this hotel on business, but I could appreciate the region and see the potential for tourism.
The hotel is a few meters from the international Jurerê beach and the few meters from the downtown Jurerê.
The facilities are fantastic, with pool, sauna, tennis sq, children's play area, etc..
The service is very efficient, as well as cleanliness.
The room is spacious with four parts (living room, kitchen and bedroom and bathroom).
I was pleased and would recommend to anyone seeking Jurerê.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RT_sam_RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 December 2011

Florianopolis is a nice town. St Caterina Island has beautiful beaches. A group of friends stayed at Il Campanario Hotel for one week. Although the weather was bad, the Hotel is nice, and had some chances to see the sun and swim at the local beach. The hotel is far away from town, at least 40 mins by taxi, which here is not cheap. At arrival, just after 11 at night to find that there was not a restaurant open, nor any place to eat or have a drink !.
There was little cleaning personnel during the day, and only few facilities for eating. Only one bar, and the one by the pool closed about 7 PM. A nice surprise was having Wi fi in all premises at not extra cost.
In summary, a nice place, but to be fair it is not a real hotel, rather a shared time holiday place.The rooms were very nice, although not one looking at the sea, for a 300 bucks per night, in Brasil, should be paradise. Only breakfast is included in the price. The beach is located one block away, and not at the end of the corridor. There is also a gym and covered swimming pool. Food is not cheap, one lunch without wine is about 50 US$ per person. A taxi to town about 100 US$ round trip.
Houses around the Hotel were luxurios, although the streets, hotel and beach were empty. They tell me that high season starts on Dec 20th. People at the hotel were pleasant.

  • Stayed December 2011, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank pvidalg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mykonos, Greece
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 November 2011

The staff is very friendly and the rooms were pretty clean. It was not a luxury resort but I think this is one of the best resorts of Florianopolis along with Costao do Santinho Resort. the breakfast buffet is included and is excellent. For dinner I do recommend some restaurants in the nearby. The P12 is a beach club near the hotel and should not be missed by persons who like to dance all night long.... The best club in the Island ( I was told that by the locals)
f
For those who are in business travel the hotel is located 26 km (25 min by car without traffic) from Florianopolis downtown

Room Tip: Chose the apartments that face the pool, there is no noise and the view is great
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jose189430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 July 2011

We spent 4 days with out little daugther and had a wonderful time. The pools are great and the beach just a few steps away.
Everyone in the staff were ready to help, great room with amenities, they even provide a little tub for the baby. You can easily walk to restaurants and shops, day or night.
Looking forward to return in summer with all my family and the children!!

  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank sarhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 March 2011

The place is very beautyfull, but the problems started right when we went in the room. For a hotel that costs that much, one would expect it has at least soap in the bathrooms, and there were not. We had to ask for it. After that, at night, we had to wait form more than 40min for a couple softdrinks, a capuccino, a portion of carpaccio and some french fries at the bar (and we were the only clients there at the time).
Teh worst part was wen they tried to bill us twice, on the check out, for the reservation we had already fully paid in trhe check in. We even showed them the deposit ticket, but they still asked for a credit card number "just for guaranty". For guaranty of who? The hotel? So we guests are taken for liers or cheaters, even after proving our payment with all the required documentation? And one more thing, we had, since the time we made (and paid) the reservations, a promotional value of R$375,00 for them, and at the checkout the hotel tried to charge us more than R$500,00. Had never been treated so bad in my life in a so called "superior" hotel and not even in much simpler hotels. I cannot recommendit at all

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank RaphaelBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Il Campanario Villaggio Resort

Property: Il Campanario Villaggio Resort
Address: Av Dos Buzios 1760 | Jurerê Internacional, Florianopolis, State of Santa Catarina 88053-301, Brazil
Region: Brazil > State of Santa Catarina > Florianopolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Florianopolis
#3 Luxury Hotel in Florianopolis
#5 Business Hotel in Florianopolis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Il Campanario Villaggio Resort 4*
Number of rooms: 256
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Also Known As:
Il Campanario Villaggio Resort Florianopolis, Brazil

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