I booked Marea apart hotel 1 month on advanced , payed one day , and I had a confirmation voucher. When I arrived in Florianópolis at 23hs with my wife and my 1 year son my room was sold to another people and the hotel was full.
The owner arrived and try to solved the problem . He had a personal apartment for rent next door . We said because it was late we agreed to stay there and if he could give us a discount for all the inconvinient. He was very inpolity and said that we want to take advantage with him . That he leave his bed to help us ! ! ! In no moment he stop to think and recognise that was the hotel fault
Beacause it was late for a 1 year children we stay at the other appartment but next day we leave and found another hotel .
In my oppinion that is not the correct manner a hotel owner should deal with his client.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Marea Apart Hotel Florianopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marea Apart Hotel Florianopolis Brazil