I stayed 13 nights at this hotel and it was 12 nights too much in february 2013. When I checked in the receptionist did not say a word, she just gave me the key card. It would be nice to hear about the services, breakfast times, etc and maybe also a nice welcome to the hotel. Nothing at all. The cleaning of the hotel and room was very poor.After 7 nights at the hotel I had to go to the reception and mentioned about if they possible could change the sheets in my bed? They did after this. They also should change the drinking glasses evevy day in the room. I had to call again and ask for the new glasses. Especially the bathroom floor and the shower was not cleaned as they should. Very unhygienic. The staff could not speak anything else than portuques. It was very difficult to communicate with them. And the Gym, the cleaning again was not done very often, especially again the shower and the bathroom. And the sauna was on and off all the time. And it was not cleaned at all. It was very noisy cause the highways close by and you could hear also all the normal sounds from other guest rooms. The elevators did not work some days at all. You had to wait and wait or then take the staircases which were uncleaned with some dead insects all over. The breakfast was very poor, always the same and all cheeses and ham etc in a warm place in that heat. I would rate this hotel max to 2 stars. And as I had made my reservation trough booking.com I could not change the hotel or they would charge my the entire stay. Stay away from this hotel.
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- Also Known As:
- Intercity Premium Hotel Florianopolis
- Intercity Florianopolis Brazil