The hotel itself was very clean and our room was clean and large enough and included a digital programmable safe which was convenient. The view out the window was facing from the side of the hotel so we could only get a partial view of the hotel. My wife and I both got sick at the end of our stay with a stomach virus and the hotel front desk was able to call a medical service which came to our room which included a physician and two other persons. He wrote prescriptions for us and the hotel staff got them filled and brought them to our room. There was no charge for the medical service. We had to extend our stay for a few days to recover and the hotel accommodated our needs. Mainly the front desk staff speak English.
The hotel dining area staff speak little if any English. We were rushed to finish our breakfasts before the dining room closed so they could clear away the buffet which we have never experienced in a hotel before. We were asked by the staff to finish our selections from the buffet as they would be starting to remove the food.
We did not feel this Sofitel hotel was up to the standard of an upscale hotel.
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- Also Known As:
- Sofitel Florianopolis Hotel Florianopolis
- Florianopolis Sofitel
- Novotel Florianopolis Brazil